Rated 4.5 out of 5 by 128
Rated 5.0 out of 5.0 by alowais Always the best
This my forth stay and the resort is still one of the best. I've really enjoyed my stay.
Thank you very much for the intercontinental's management.
06 September 2014
Rated 4.0 out of 5.0 by marpan Immer eine Reise wert
Das IC Berchtesgarden ist meine Stamm IC, es liegt nicht fern von München und liegt inmitten einer idyllischen Umgebung.
Der Außenpool mit Blick auf die Berge ist im Winter traumhaft.
Die Mitarbeiter sind sehr zuvorkommend und freundlich, so dass ich im Jahr 2-3 vorbeischaue.
Restaurant ist gehoben und preislich etwas zu hoch finde ich, aber mit dem Auto kann nach Berchtesgarden reinfahren und findet auch für kleines Geld etwas zu essen.
Alles in allem bin ich sehr zufrieden mit dem Hotel!
05 September 2014
Rated 5.0 out of 5.0 by An Irishman abroad A Mountain Gem
A wonderful location combined with excellent facilities and customer service lead to a relaxing and truly enjoyable stay.. We will be back.
04 September 2014
Rated 5.0 out of 5.0 by Al-Fani Staff Attention
I did a points and paid reservation. So, usually no upgrade on the points nights. But the Hotel accepted to move my upgrade as Platin member on the booked nights to the points nights so I don't need to change the room during my stay. A problem solved in no time. Everything else in this hotel is just perfect. Phantastic experience!
03 September 2014
Rated 5.0 out of 5.0 by DjM54 Panoramic mountain views and great hotel
The Bavarian Alps and the Berchtesgaden area in particular are magnificent.
The Resort high up in the mountains has fantastic panoramic views of the surrounding mountains and valleys.
The Resort is well equipped to make your stay an enjoyable: good rooms, great dining experiences, good pool, spa and gym area.
Expensive but worth it.
31 August 2014
Rated 5.0 out of 5.0 by spookf4 Rundum angenehmer Aufenthalt
Das Intercontinental Bertesgaden hält was es verspricht.
Die Mitarbeiter sind äußerst zuvorkommend und hilfsbereit.
Der Wellness- und Gastronomiebereich sind ebenfalls sehr zu empfehlen.
28 August 2014
Rated 5.0 out of 5.0 by Ohne Ohne
27 August 2014
Rated 4.0 out of 5.0 by huaye 家具损毁程度严重
26 August 2014
Rated 5.0 out of 5.0 by Finewine1 Professional and attentive staff!
The location is breathtaking though that is surpassed by the courtesy and professionalism of the staff.
My congratulations to MC and his team!
25 August 2014
Rated 5.0 out of 5.0 by MrDavid81 Berchtesgaden
Excellent hotel. nice area, good views, great air and so on and on and on
23 August 2014
Rated 5.0 out of 5.0 by 一位飞客 令人难忘的愉快体验
09 August 2014
Rated 4.0 out of 5.0 Great staff, fabulous views just a few niggly details
We found almost all the staff delightful, thoughtful and efficient. However there are a few areas of the hotel which look a little tired, notably the cupboards in our room, the drawer for the kettle and some of the exterior plasterwork.
The minibars throughout the hotel are alcohol-free. This should be made clear.
The choice of TV channels for English speakers is exceptionally poor.
We had to ask twice for a replacement mug after ours was removed by housekeeping and then we got a cup not a mug!
The snacks and minibar were not refreshed until very late in the afternoon.
Room service was delivered with no napkin.
It's time for hotels at this level to stop offering freeze dried instant coffee and powdered creamer. Other hotels in lower budget brackets - even within the same group - have already moved to pods and fresh milk.
Overall we enjoyed the stay and the staff worked hard to fix issues as they arose but better process would have prevented most of them occurring in the first place.
07 August 2014
Rated 5.0 out of 5.0 by P911 beautiful stay
We (family with 2 kids) stayed for 4 days and we all loved the hotel. It is at an amazing location in the Berchtesgadener Land in middle of mountains. The hotel is just beautiful located and we got the holiday feeling the moment we arrived by the very warm welcome from the super friendly staff.
There was nothing left we could have wished for only to extend further our stay. We definitely like to come back next year again to enjoy the hotel, the location and the fantastic food and Spa.
04 August 2014
Rated 5.0 out of 5.0 by shaul One of the best hotels I've stayed at
The staff are attentive, and ensured all our needs were met.
The service of this hotel is excellent, the staff welcome you with smile and always ask whether they could offer help. I stayed there for two nights, the breakfast buffet is splendid and generous.
The location and views from the hotel are absolutely stunning with beautiful views of the hills around. The hotel itself feels very new and clean and the rooms are large and comfortable.
02 August 2014
Rated 3.0 out of 5.0 by Ghost1977 Top-Hotel in Traumlage mit Verbesserungspotential
Ich weiß nicht, wo aktuell der Wurm im IC Berchtesgaden ist.
In den vergangenen Jahren waren wir regelmäßig auf dem Obersalzberg zum Ausspannen.
Die letzten Aufenthalte wurden spürbar eingetrübt, Service, Preis-Leistung, Freundlichkeit.
Das ist nicht mehr das Niveau von vor 5 Jahren. Zu diesem Zeitpunkt habe ich das Geld für einen Aufenthalt gerne investiert.
01 August 2014
Rated 5.0 out of 5.0 by reisegott85 Tolles Hotel in traumhafter Lage
Tolle Lage, schöner Balkon mit einem beeidruckenden Ausblick, spitzen Frühstück, sehr ansprechende Architektur des Hotels, die der tollen Kulisse Rechnung trägt, sehr schönes Zimmer,
31 July 2014
Rated 5.0 out of 5.0 by QQQQQQQQQ Exquisite
we had a great time at your resort. We enjoyed the room, your engagement for our dog, the spa and your nice restaurant.
Your personal stuff is quit respectful, friendly and easy but not in the sense of try to get buddy-buddy with us.
That was fine an we will come back someday.
28 July 2014
Rated 3.0 out of 5.0 by Mary 611 Rather isolated and average service for the price paid
The spa was excellent, one of the best. The housekeeping was average for this type of hotel, they should improve this. Rather isolated and if the weather is bad there is only the Spa to use. The staff were helpful but not as professional as other hotels of the same standard. The Michelin restaurant was good but we would not award it a Michelin star.
27 July 2014
Rated 4.0 out of 5.0 Lage hui - Service pfui
Die sensationelle Lage des Hotels macht vieles wett, was das Hotel nicht bietet: es gibt nicht einmal die FAZ; Deutschlands wichtigste Tageszeitung, Internet nur gegen Aufpreis, man muss aufpassen, dass die Bettwäsche gewechselt wird, die Mitarbeiter wissen auch nach 5 Tagen noch nicht meinen Namen und in welcher Sprache man mich ansprechen sollte. Dies nur ein paar Kommentare.
25 July 2014
Rated 5.0 out of 5.0 by vita_mina1 Stunning hotel in beatyfull surroundings
Just visit this place :-) If you want something extraordinaire combining hotel and history in one - you have to experince this place at least once
21 July 2014
Rated 5.0 out of 5.0 by Betarider Rundum Sorglospaket!
Ausgezeichneter Service, hervorragendes Essen und reichliche Auswahl sowohl beim Frühstück als auch beim Abendessen.
Der Blick vom Hotel auf den Watzmann, Berchtesgaden und den Untersberg ist fantastisch.
Der Spa-Bereich ist ein Erlebnis und lädt zum völligen Abschalten ein.
21 July 2014
Rated 5.0 out of 5.0 by Tica 10 Good night sleep in perfect surroundings
We very much enjoyed our weekend away, esp the lovely rooms, the good food and the ambience was perfect. We will be back for sure.
17 July 2014
Rated 5.0 out of 5.0 by JohnV31 Amazing
We have just got back from 3 nights, the hotel staff are all very good from being offered and a drink when we arrived to being given a gift bag when we left.
We ate at 360 for breakfast and lunch which was great, we also ate at le ciel. We have eaten at many high class restaurants and the food here was on par with many of them.
The bar drinks were not over priced, only one small point. We felt that the breakfast was too expensive it may be better to offer breakfast at a discount rate at check-in for those who have not got it included in there rate.
We would happily return and hope to do so in the future
17 July 2014
Rated 5.0 out of 5.0 by We like kids Best Hotel stay ever experienced
Although we can only compare to a very few Hotels in similiar category, this was the most exciting stay experienced.
The landscape view from this Hotel is unique, as well as the personal service provided from the team.
Room, Breakfast are outstanding and with 3 different Restaurants the Hotel offers enough opportunities for dinner from Bavarian style ("low budget") upto the Le Ciel on with top kitchen and Service ..
We appreciated that the Hotel is very well prepared for kids at all ages (breakfast area, playground, activities).
An unforgettable stay for us !
15 July 2014
Rated 5.0 out of 5.0 by Yorker1224 Best resort that I have ever been
Everything is perfect but the weather.
The staffs are friendly.
The food is excellent.
The room is comfortable.
Nothing to complain. I wish I could stay for more nights here .
15 July 2014
Rated 5.0 out of 5.0 by USAguest Beautiful facility and setting.
this facility is set in a spectacular place. The facility is very well kept and attractive, and the rooms are very comfortable, friendly and have great views. The buffet breakfast was fantastic and the quality of the food was very good. Would definitely stay here again if traveling in this area.
14 July 2014
Rated 4.0 out of 5.0 by TravelerMTex Beautiful Views but too High of a Price
My family visited Intercontinental Hotel Berchtesgaden based on the recommendation of a friend who had stayed there and said it was incredible and also because it is near the Eagle's Nest. Our friend said that the outdoor pool was amazing as you could swim inside with a door that opens, but the outdoor pool was closed while we were there.
Overall the hotel is in a beautiful setting and the ambience is amazing. I am a Platinum Elite Member and when I mentioned possibly getting an upgrade, they said that it would be 200 euros per night even though it is supposed to be complimentary.
Our room had a spectacular view. We originally reserved a regular room, but to have more space for our family we paid to get a suite. The room had complimentary juice and water which were nice to have included. However, the complimentary wifi didn't work. The hotel said that there was "slow wifi" that was complimentary, but the complimentary wifi wouldn't work so I had to spend 10 minutes on the phone upgrading to a faster wifi. The hotel removed the cost after I told them all the trouble that I had getting wifi service.
The food at the 360 restaurant was good and the views are nice. We went to breakfast at the restaurant the first day, but a 29 euros #$40# breakfast per person was too expensive. I wish that we had paid for the breakfast at the time of the reservation as it would have been less.
The hotel grounds are amazing and you can see the Eagles Nest and a local golf course from the hotel. The hotel has discounts that can be used at the golf course.
The staff members were very knowledgeable and friendly. However, there aren't enough people working in the reception area at checkout. When we called down to get our car brought to the front, there was no one to answer the phone at the reception desk even though we waited on the phone for more than 5 minutes. When we went to the front, they said that there were only two of them working at the reception desk and they couldn't work with the people checking out and answer the phone at the same time. With how much the Intercontinental costs, getting an extra person to answer the phone would increase the service level especially when the phone has a button that says "For instant service, press here."
Overall we enjoyed being at a 5 star hotel, but it wasn't worth the extra money that it costs.
13 July 2014
Rated 5.0 out of 5.0 by Lala1 Sehr schönes Hotel, leider recht unhöflicher Service
Das Hotel ist wunderschön, die Zimmer großartig. Leider ist das Personal zum Teil in dem Restaurant sehr unhöflich. Auch bei dem Check-out würde ich mich um eine etwas besser gelaunte und höflichere Dame sehr freuen. Nachdem wir gesehen hatten, dass andere Gäste extra Wasser für den Heimweg bekommen haben, mussten wir danach fragen und habe eine pampige Antwort erhalten. Einfach schade...
Auch der Restaurantleiter fühlte sich weder bemüßigt morgens von seiner Lektüre auch nur aufzuschauen oder gar von sich aus ein "Guten Morgen" zu wünschen.
Dies ist nur ein Beispiel von mehreren gleichartigen Vorfällen.
Ansonsten war das "einfachere" Personal sehr höflich und bemüht.
11 July 2014
Rated 5.0 out of 5.0 by henre Wie immer fast perfekt
Super gelegenes Hotel mit hervorragendem Personal.
Unser Abendessen im Restaurant 360° und das Frühstück waren wie immer perfekt.
10 July 2014
Rated 5.0 out of 5.0 by SIDdavid Location and quality of rooms
sad that the pool was closed for 2 of our days, and disappointed that the top restaurant was shut during the stay
10 July 2014