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Rated 4.6 out of 5 by 336 reviewers.
Rated 5.0 out of 5.0 very good service and wonderfull stay we travel a lot and visit intercontinental hotels its one of the best' a wonderfull treatment by the staff two of them were extraordinar mr claus in the reservation dep. which always answered with patience and a will to help all over the stay and mrs. Julia Berghs that served us almost every day in the lounge personal and utile and worm attitude so in that kind of staff we will come again to that hotel in berlin 12 September 2014
Rated 5.0 out of 5.0 by Meets all your needs The Berlin Intercontinental met all my needs perfectly. Nothing is too much trouble which makes traveling easy. It is always a pleasure to stay there, the staff are warm and friendly and rooms top class. 12 September 2014
Rated 5.0 out of 5.0 by Friendly Staff and Comfortable room Intercontinental Berlin is above my expectation. Actually, I worried the location before visiting but it is quite good place to stay because of convenient transportation. On arriving, I was welcomed as a IHG member. I am so proud of that. All staffs that I met were very friendly(Check-in, housekeeping, concierge and swimming pool) and the check-in staff(I forgot his name though) was quite professional and helpful. It is my first time to visit Berlin and Intercontinental was the best choice. I strongly recommended this hotel to my colleague. 11 September 2014
Rated 5.0 out of 5.0 by Lovely Hotel friendly staff went out of there way to help me, modern rooms style, very nicely decorated, 11 September 2014
Rated 5.0 out of 5.0 by Mario, Head Concierge at Berlin Intercontinental Mario is knowledgeable, flexible, friendly and by far the best concierge I have every had the opportunity to work with anywhere in the world. His customer service is fantastic. He deserves many kudos and Intercontinental would be lucky to have him stay. He alone is a major reason to book at the Intercontinental Berlin. 09 September 2014
Rated 4.0 out of 5.0 by Sehr gutes Hotel mit kleinen Schwächen Hotel bietet das, was man in dieser Kategorie erwarten kann. Kompetente und freundliche Mitarbeiter. Sehr störend jedoch die nächtliche Geräuschbelästigung durch Umbau der Inneneinrichtung für eine Veranstaltung am Folgetag in der darüberliegenden Bar. 09 September 2014
Rated 5.0 out of 5.0 by Great Hotel Wonderful hotel, the views from Hugo's are spectacular. the breakfast buffet was very inviting and the staff were most attentive and helpful not matter the request. 09 September 2014
Rated 5.0 out of 5.0 by International standard guest service Near the center of the city. Good for sight seeing. 08 September 2014
Rated 2.0 out of 5.0 by Anstatt Nichtraucherzimmer ekliges Raucherzimmer Anstatt ein Nichtraucherzimmer ein ekliges Raucherzimmer bekommen, alles incl. Bettwäsche roch nach Rauch 07 September 2014
Rated 5.0 out of 5.0 by Schönes Spa, sehr guter Service, traumhaftes Frühstücksbuffet Sehr empfehlenswertes Hotel, sehr guter Service, Spa ist traumhaft schön, Frühstücksbuffet eines der besten in Berlin - mit Honig von den Bienen, die oben auf dem Hoteldach leben - unbedingt probieren ! Es gibt einen eigenen Bio-Stand mit Bio-Produkten für das Frühstück und für die kleinen Kinder einen Kinderfrühstücksbereich mit sehr schönen Kinderartikeln. Das Personal ist freundlich und hilfsbereit. Unser Blumenstrauß wurde für die Heimfahrt extra verpackt. In der Bar bekamen wir auch spät Espresso und eine bestimmte Sorte Eis wurde für uns extra aus der Küche besorgt - Service made at Intercontinental Hotel. Danke und bis bald, wir kommen sicherlich wieder. 05 September 2014
Rated 5.0 out of 5.0 by Toller Service Schöne Zimmer und guter Service. Es gab keine Beanstandungen. 05 September 2014
Rated 5.0 out of 5.0 by Best location and value I am surprised that this is the jewel of Berlin location and best value 5-star hotel. The concierge service is the best quality compared with other hotels I stayed before. 04 September 2014
Rated 2.0 out of 5.0 by Expensive and overpriced I found the stay very expensive; dry cleaning, food although it was tasty was costly, and parking. The room rate was reasonable but all the extras added up to a very expensive stay. Also the wifi was unreliable/slow. The staff on the reception desks were unfriendly but the restaurant staff were friendly and attentive. 04 September 2014
Rated 5.0 out of 5.0 by Alles Bestens Das Interconti in Berlin ist nach wie vor eine der besten Adressen der Stadt. Das Personal ist freundlich, die Lage perfekt und die Zimmer sehr schön. Die Bar Marlene ist eines der Highlights der Stadt. Ein kleiner Punktabzug lediglich für den Front Desk, der oft sehr viel zu tun hat (insbesondere beim Gruppen Check-In) und nichts nervt mich mehr als mehr als 2 oder 3 Minuten auf den Check In zu warten. Aber wenn man dieses Hinderniss überwunden hat bekommt man einen schönen Hotelaufenthalt zu einem höchst akzeptablen Preis. 04 September 2014
Rated 5.0 out of 5.0 by Aufenthalt Es war Alles sehr sehr gut. Das Personal war mehr als freundlich... Die Lage des Hotels perfekt. Allerdings ist der Preis für die Hotelgarage sehr hoch. 04 September 2014
Rated 4.0 out of 5.0 by Sehr gutes Frühstück in einem sehr guten Hotel sehr gutes Frühstück großes und angenehmes sowie ruhiges Zimmer 04 September 2014
Rated 5.0 out of 5.0 by Good as always I have been several times at this property. The stay was good as always. Very professional and friendly staff. Nice rooms. The location is well if someone wants to explore the Kuhdamm area. There is bus stop in front of the hotel that connects to Potsdamer Platz or Alexander Platz. The treatment of IHG status members is very good: fruits, chocolates, drinks, mini bar, voucher etc. Only annoyances: access to the sauna cost 15 Euro while the pool area is free. Complimentary Internet is very slow. 03 September 2014
Rated 5.0 out of 5.0 by Perfect~!! I strongly recommend to stay Intercontinental hotel in Berlin. Good location, delicious breakfast, big room, free wifi, and so on. 02 September 2014
Rated 5.0 out of 5.0 by Very pleasant stay Junior suite on the Western wing is pretty big (more a suite than junior suite). Around 45sqm large Warm contemporary interior design. One room with sofa and desk. iPhone dock. Tassimo coffee machine. Bedroom with very comfortable bed. Nice bathroom with bathtub and separate shower. Agraria amenities 2 flat screen television sets with impressive selection of international channels Very quiet View over the city. GOOD - Very attentive and smiling staff (with the notable exception of the member of staff who was supposed to welcome Royal Ambassadors, who was incredibly rude and definitely did not care about guests). - Elegant décor - Very pleasant indoor pool and spa - Very good breakfast, with lot of choice and excellent staff (but definitely prefer the quiet atmosphere of the club lounge) - Bicycles can be rented at concierge BAD - Hugo restaurant was closed for holidays. Went instead at Cinco next door (which was really an excellent surprise). video of the junior suite 30 August 2014
Rated 5.0 out of 5.0 by Angenehmer Aufenthalt Das Hotel liegt zentral am Zoologischen Garten. Von dort aus kann man bequem mit öffentlichen Verkehrsmitteln alle Sehenswürdigkeiten erreichen. Sehr schöne und saubere Zimmer. Das Hotelpersonal ist sehr freundlich und hilfsbereit. Ich kann das Hotel nur empfehlen.Wir hatten einen sehr schönen Aufenthalt und werden mit Sicherheit nochmal wiederkommen. 29 August 2014
Rated 5.0 out of 5.0 by Great Service Thank you for making our 15th wedding anniversary a special one. The room, strawberries, cake & champagne were a wonderful surprise. Also enjoyed the use of the club lounge. I don't know when we will next be in Berlin but it definitely will be at the Intercontinental. Thanks also to Stephanie for all her help. 28 August 2014
Rated 2.0 out of 5.0 by Good hotel questionable service Booked a deluxe room for a nice getaway weekend, arrived to the hotel to be given the wrong (regular room) and smoking to top it off. Returned to the desk and was told no other rooms were available despite what we booked and being asked if we wanted smoking or not, which we didnt. Second and most silly was the breakfast that we bought with our room which said clearly included two people but they insisted we had to pay for the second person another 26€, rather than argue we forwent the breakfast in spirit of the purpose of our holiday. Overall a nice hotel, staff clearly not the most customer friendly. The person helping us was clearly in a bad mood and couldn't care less about the facts. Only at the end were we given free drinks at the cafe as we had to then wait 45 minutes for our new room to be cleaned. You make up your mind! Happy travels. 27 August 2014
Rated 5.0 out of 5.0 by Wow! we were really pleasantly surprised by this very large hotel. Normally we avoid big American hotels, , but because of its location near the trains and main shopping street, we went ahead and stayed here. granted we were on the Club floor... The staff at the desk was helpful and accommodating and when we called down to let them know there was some sort of drilling going on nearby, they sent up a bowl of fruit and offered to change our room. high attention to detail and service at a good price. 25 August 2014
Rated 5.0 out of 5.0 by Fantastic Service in every department The staff made really every effort to be both genuinely helpful, and on several occasions went beyond our expectations as they went the extra mile with great friendliness! The breakfast was fantastic as was the spa! Great location, knowledgable staff in helping us to get around and the best way how to get there. We highly recommend staying there! 25 August 2014
Rated 5.0 out of 5.0 by Hier stimmt das Preis- Leistungsverhältnis 5 Sterne - Volle Punktzahl Wenn immer wir in Berlin sind, schauen wir, das wir im Intercontinental Berlin übernachten können. Die zentrale Lage, der Komfort, die Zimmer, die Mitarbeiter - hier passt für uns einfach alles. Die Mitarbeiter sind für Kritik dankbar. Diese sollte man auch wirklich üben, denn sonst können Dinge einfach nicht abgestellt werden. Alle Mitarbeiter, ob bei Anreise, Check-In, Housekeeping, Frühstück... waren sehr freundlich und haben sich immer um unsere Wünsche gekümmert. Einzigartig auch der Wellness-Bereich. Hier kann man sich wirklich entspannen. Wenngleich hier zusätzlich für gezahlt werden muss, was bei anderen Hotels für Hotelgäste im Übernachtungspreis enthalten ist. Für externe Besucher ist das angemessen! Als kleine Kritikpunkte wären für mich zu erwähnen: Die Geräuschkulisse während des Frühstücks war nervig, da könnte dran gearbeitet werden. Ebenfalls bei einem ausgebuchten Hotel, das es keine Plätze mehr gab und Wartezeit in Anspruch genommen werden musste. 25 August 2014
Rated 5.0 out of 5.0 by Excellent stay Excellent stay excellent service Hotel close to all sightseeings by public transport recommend for luxiorious stay in berlin would come back again 24 August 2014
Rated 5.0 out of 5.0 Comfortable bed, beautiful decor, delicious food and great service in the restaurant/bar. My overall experience is excellent. I highly recommend this hotel.and I thank the staff for a warm, efficient and professional assistance for making my stay memorable..Thanks a lot. 24 August 2014
Rated 4.0 out of 5.0 by Super Spa- Bereich und Zentral gelegen Der Aufenthalt in Berlin konnte meine Erwartungen nicht ganz Erfüllen. Problematisch für mich ist die Aufteilung der Zimmer in "Neuen" und "Alten" Gebäude. In der Beschreibung des Hotels wird mit großartigem Blick über die Stadt geworben. Leider trifft dies nur für das im Moment geschlossene Restaurant "Hugo" im "neuen" Teil des Hotels zu. Die Zimmer im "Alten" Gebäude tragen den Charme der 80er, wenn auch auf höchsten Niveau. Kein Ausblick über die Stadt weder aus dem Zimmer noch in der Lounge "Schade". Ich würde mir wünschen das mindestens der Lounge-Bereich wirklich mit "Ausblick" geschaffen wird. Ansonsten ist das Intercontinental Berlin hervorragend Personal, Service, Sauberkeit alles Super. Einziger Wehmutstropfen waren Jugendliche die im Spa-Bereich meine Ehefrau und Tochter fotografieren - andere Kulturen andere Sitten. 22 August 2014
Rated 5.0 out of 5.0 by Beautiful experience Beautiful rooms, very luxurious at a reasonable rate. Very convenient to Ku'dam and Zoo, but also to the city centre thanks to the bus stop outside the door. Highly recommended. 21 August 2014
Rated 5.0 out of 5.0 by Best stay ever Staying at InterContinental Berlin many times per year, I have to admit that this was the best experience I had so far. My last 3 stays the hotel staff has shown a nice improvement and the recognition is getting better and better. My favourite hotel in town! 21 August 2014
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  • Budapester Strasse 2
  • Berlin , 10787
  • Germany
  • Front Desk +49-30-26020

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Italian, Dutch , Polish, Russian, Turkish, Chinese

Pet Policy

Dogs are welcome, please inform us before arrival if your dog is joining you. Please do not take your dog in our restaurant areas. A cleaning fee of 30.00 Euros applies.
Pet Fee €30.00 per night
  • Local Time

    5:30 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Euro € (EUR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking