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Bethlehem (Jacir Palace)

Rated 4.1 out of 5 by 14 reviewers.
Rated 5.0 out of 5.0 by Excellent service Very Good. Worth coming back to this beautiful hotel. 15 January 2014
Rated 3.0 out of 5.0 by fair experience room service non responsive, room missing 1 bed side table, non recognition for IHG rewards club members 30 December 2013
Rated 3.0 out of 5.0 by Probably great in high season. During my 4th visit to the region, I thought I would take a short time out of a business trip to visit Bethlehem, and as a regular IHG customer, the IC Bethlehem seemed a natural choice. On arrival, the receptionist couldn't do enough for me, and I thought I was in for a lovely stay, regardless of the fact I was due t head out at 1am in the morning back to Tel Aviv airport. She gave excellent assistance in getting to Manager Square and the Church of the Nativity. When I returned to the hotel later, things started to get worse. Trying to get an evening meal meant joining a private party because all the restaurants were closed. Most of the waiters appeared to be in casual dress, and seemed to congregate in packs, very unwelcoming. Calling reception to enquire of the bar opening times resulted in a non-English speaker, after a 3 minute wait for the phone to be answered. It seemed the bars were closed. I had to resort in taking a bottle of beer back to my room. Valet parking declined to being my car to the front of the hotel at 1am, leaving me to walk to the car park in a deluge of rain. I will probably return to the hotel in the summer, but it has left a very poor impression of IC hotels in the region. 15 December 2013
Rated 4.0 out of 5.0 by Great location, great rooms ... awful breakfast We stayed one night in this hotel, very nice experience, we had a very beautiful Suite, basically everything was perfect ... except the breakfast which was simply awful. The kind of buffet even some small 3 stars hotel do not dare to propose, everything synthetic and industrial, nothing fresh. Very surprising for an Intercontinental and given the hotel as a whole which is very good. Anyway, I am not sure there are many alternatives in Bethleem so I guess we would go back there. 12 December 2013
Rated 5.0 out of 5.0 by Efficiency and comfort with a smile Great place to spend the night. Excellent organised to receive large groups. Friendly, customer focused and well organised staff. Beautiful facilities. 12 December 2013
Rated 5.0 out of 5.0 Exceptional is every way My husband and I were fortunate enough to stay in the Jacir Palace, Intercontinental for two weeks. The room was very beautifully furnished with comfortable beds. Most important for me is a clean and modern bathroom. The bathroom here was very clean with a strong shower and modern fixtures. We took advantage of in house restaurants and enjoyed every meal. I must note the best part of our stay was the customer service we received from the staff. One gentleman is especially memorable. His name is Marwan and he went out of his way many times to make sure our stay was comfortable. He was there for us whenever we had a question or concern and made us feel like family. Thank you to all the staff, especially Marwan. 05 October 2013
Rated 5.0 out of 5.0 by Great service and fantastic location The hotel is off the main road from Jerusalem. It is a brief 5-10 min walk to the main sites in Bethlehem. A very remarkable property in the world of cookie cutter hotel properties worldwide. The service from the staff was fantastic. I really enjoyed staying at this property. A very memorable experience. Wish I had spent more nights here instead of Jerusalem. Great value for money. Dont hesitate. Stay in this property and in Bethlehem. The staff will take good care of you. 05 September 2013
Rated 5.0 out of 5.0 by Outstanding hospitality Our time at Jacir Palace hotel in Bethlehem could not have been better. We were surrounded by gracious Palestinian hospitality. We highly recommend this hotel 03 September 2013
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Bethlehem (Jacir Palace)
  • Jerusalem-Hebron Road
  • Bethlehem , 0000
  • Palestinian National Authority
  • Front Desk +972-0-22766777

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, English

Pet Policy

Contact hotel for details
  • Local Time

    7:48 AM
    • CHECK-IN

      3:00 PM

      12:00 PM
    • Evening Reception Desk Open


    • US Dollar $ (USD)


    • Parking