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InterContinental Bora Bora Resort Thalasso Spa

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Hotel Reviews for InterContinental Bora Bora Resort Thalasso Spa
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 358 reviews
94%
Recommend This Property

Ratings Breakdown

358reviews

  • 5 Stars
    298
  • 4 Stars
    39
  • 3 Stars
    9
  • 2 Stars
    11
  • 1 Stars
    1

returning guest.

By

5月 02, 2016

Loved the facilities and the beautiful friendly staff who have a great sense of humour. The View is incredible, the water is warm and devine. Another daiquiri please.

Posted byHotelStaff
5月 03, 2016
Dear Vlo, Ia Orana from Bora Bora Thank you very much for posting such a positive review! We are happy to read that your second stay with us has met your expectations. As you discovered, we are blessed to have a warm and caring staff. I will of course forward your kind words to our team. Thank you for your loyalty, we hope that we will have the pleasure of welcoming you again soon for another stay in paradise. Mauruuru roa, Stéphane Massarini, General Manager
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整体符合对于洲际的预期

By

4月 29, 2016

整体优秀,但Thalasso员工的积极性和相应速度有待提高,空调和制冰机貌似坏了很久无人修理。
大使计划的每日水果也没有主动提供。

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Heaven with staff of angel's

By

4月 27, 2016

We travelled to Bora Bora for our wedding as the Thalasso has the most beautiful chapel on the grounds. What we had seen in pictures is nothing compared to the real life visual of the Thalasso resort and Bora Bora as a whole. There are no words to describe the wonder of this place. All aspects of the Thalasso were amazing, from the staff to the accommodation we could fault nothing. Special mention has to go to Sophie and her team who helped organise our wedding and it was beyond anything we could have hoped for. The entire experience will live with us forever as if it was a dream. We can only pray for an opportunity to return some day

Posted byHotelStaff
5月 03, 2016
Dear S&S, Ia Orana from Bora Bora! Thank you very much for celebrating your wedding at our hotel and for your precious recommendation on this portal. We aim to provide our guests with a unique and authentic experience they will always keep in their memories, and we are so glad to learn that we have been successful with you. It is a pleasure to know that Sophie and her concierge team went beyond your expectations, recognition from our guests is the best reward. We are set with open arms while waiting for your return Mauruuru roa, Stéphane Massarini, General Manager
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Best Vacation ever!

By

4月 26, 2016

club

I love this hotel. The staff was helpful with every request. I can't wait to go back!

Posted byHotelStaff
4月 28, 2016
Dear Daverscity, Ia Orana from Bora Bora Thank you very much for posting such a nice review! We are happy to read that your stay with us has met your expectations. It is with pleasure and pride that we shall address our thanks to our dedicated staff, who strive to provide an exceptional guest experience. Thank you again and we hope to welcome you back to beautiful Bora Bora. Mauruuru roa, Stéphane Massarini, General Manager
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Best hotel experiences so far in my life

By

4月 26, 2016

We stayed at the IHG Thalasso resort for a total of two nights for our honeymoon trip in New Zealand and French Polynesia.

I have traveled frequently for both work and leisure and have stayed at tons of hotel properties over the past few years. And I must say that the IHG Thalasso resort is the best hotel I have ever stayed!

The conditions of the hotel rooms and facilities are top-notch in Bora Bora. We stayed at Emerald room and were able to dive into the beautiful lagoon directly from the room without the need of leaving the room and heading to public areas. There are 80 rooms in the resort, and based on my observation, each room offered superior privacy to its guests for their special occasions.

Another highlight of the resort was the ray feeding at 2PM by the beach. Dozens of rays showed up when we went there, and the hotel staff provided guidance on how to properly interact with these lovely creatures without harming them.

The two days we spent at Thalasso are the best part of our two-week-long honeymoon and we definitely look forward to coming back again to celebrate future anniversary.

Posted byHotelStaff
4月 29, 2016
Dear SS2010, Ia Orana from Bora Bora Thank you very much for celebrating your honeymoon at our hotel and for your precious recommendation on this portal. We aim to provide our guests with a unique and authentic experience they will always keep in their memories, and we are so glad to learn that we have been successful with you. As I read, you had the joy to feed the stingrays with our pool-boys. It is an activity that our guests love. It is fascinating to interact with these animals! We hope to see you soon in our resort, so we can take care of you once again. Mauruuru roa, Stéphane Massarini, General Manager
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Beautiful hotel, but still expensive

By

4月 23, 2016

The hotel, grounds, surrounding scenery, and staff are fantastic. 5/5 stars. The A/C was out during our stay, and while we were compensated for this outage, it made for a slight damper on a dream vacation.

My one main complaint is the Spa. This is supposed to be a selling point of the resort, but my wife and I left less than impressed. The deep sea pump was down (understandably so), but the spa still charged $700 for services received. The steam room, deep sea massage, deep sea soak tub were all down. The A/C was not working throughout the facilities, and we were offered a 15 minute head massage to "replace the parts of our package that were not available". When we expressed our desire that this did not adequately replace the items missing, the manager's response was "I am sorry. I cannot make water". Not exactly how we wanted to be treated at a premium spa/resort. Oh well. Live and learn.

Posted byHotelStaff
4月 26, 2016
Dear 77JR77, Ia Orana from Bora Bora I would like to sincerely thank you for taking the time to write this review regarding your very recent stay at our hotel I am glad that you loved the property and our staff and that you spent some memorable moments here with us. Please accept our sincerest apologies for the inconvenience you experienced at the Spa. The matters you have raised are not common in our property and we always strive to provide the highest level of customer service and attention to detail. Please rest assured that your comments will be discussed with the Spa Manager and are receiving my personal attention. We hope you will give us another opportunity to welcome you back very soon. Mauruuru roa, Stéphane Massarini, General Manager
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Great Experience

By

4月 19, 2016

Went for a honeymoon, and that's what we got. Outstanding staff. Incredible Room. Great food.

Posted byHotelStaff
4月 22, 2016
Dear Pittsy2282, Ia Orana from Bora Bora Thank you very much for celebrating your honeymoon at our hotel and for your precious recommendation on this portal. We aim to provide our guests with a unique and authentic experience they will always keep in their memories, and we are so glad to learn that we have been successful with you. We hope to see you soon in our resort, so we can take care of you once again. Mauruuru roa, Stéphane Massarini, General Manager
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Paradise

By

4月 19, 2016

The best; view, overwater villas, food and service

Posted byHotelStaff
4月 25, 2016
Dear guest, Ia Orana from Bora Bora Thank you for your high recommendation of our resort to fellow IHG Review readers. We are really proud and happy to learn we managed to meet your expectations in all terms. We hope to see you soon in our resort, so we can take care of you once again. Mauruuru roa , Stéphane Massarini, General Manager
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Exceptionally grand hotel

By

4月 19, 2016

club

The Intercontinental Bora Bora was one of the finest hotels in the world. The exceptional staff is friendly and attentive in a way that make one feel as if they truly enjoy being there as much as the guest. It was remarkable. The attention to detail in every aspect of the hotel from the check in process, to the amenities in the villas to the gourmet menus, the Intercontinental Bora Bora was a treat like none other. This was the most magnificent hotel befitting of the marvel of its location.

Posted byHotelStaff
4月 21, 2016
Dear Ballison, Greetings from Bora Bora Thank you for this review of your recent stay at our resort, as an IHG Rewards Club Member we really value your feedback. We are very proud and happy to learn we managed to meet your expectations in all terms. I personally shared your review with my entire team at our morning meeting. It is their genuine enjoyment of their work, day in and day out that makes for such sincere service. The entire team of the InterContinental Bora Bora Resort and Thalasso Spa would like to thank you for your warm feedback. We hope to welcome you very soon for another perfect stay in paradise. Mauruuru roa, Stéphane Massarini, General Manager
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The bes trip of our lives

By

4月 15, 2016

Intercontinental Thalasso Rsort and Spa Bora Bora is definitively the best five stars hotel that we have ever been. Since our landing we were very well treated. The hole staff is very well prepared, they speak many languages and are all very polite. We felt welcome. Our villa was always very clean and we just want to go back as soon as possible. Thank you all for making me and my husband very happy. Congratulations for the special kind of resort you have, we really loved!!!

Posted byHotelStaff
4月 16, 2016
Dear Carolccz, Ia Orana from Bora Bora Thank you so much for such a rewarding review. It is truly a pleasure to read how much you enjoyed your stay with us. Recognition means a lot to our staff, and I will forward your kind words to the entire team. We are delighted to know that the service and your room have exceeded your expectations. Once again, thank you for your warm feedback. We look forward to welcoming you and your husband again soon. Mauruuru roa, Stéphane Massarini, General Manager
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Extraordinary location!!

By

4月 12, 2016

Great location, cannot praise the staff highly enough for the wonderful care and service

Posted byHotelStaff
4月 13, 2016
Dear Duzepiwo, Ia Orana from Bora Bora Thank you so much for your fantastic review of resort. I am thrilled to read that our staff exceeded your expectations during your stay with us. We trust we will have the opportunity to welcome you once again to this beautiful island paradise of ours. Mauruuru roa, Stéphane Massarini, General Manager
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Overwater bungalow in Bora Bora

By

4月 11, 2016

Trip of a lifetime! Beautiful location and lovely room! Grounds were gorgeous and room service breakfast was great. Dinner was okay, but loud rude guests sitting almost at our table ruined the beginning of the meal and I thought there could have been more staff serving dinner to keep the meal moving forwards. I was surprised at the number of children of all ages at this resort which I would have thought was more an adult spot, but they didn't particularly interfere with my enjoyment of the property. Only major complaint was lack of information related to our transfer back to mainland to get transferred back to our cruise as there is no staff person on the pier so we were left to wonder if the boat was coming or if we had missed it.

Posted byHotelStaff
4月 14, 2016
Dear Jcpmd, Ia Orana from Bora Bora Thank you very much for your rewarding comment following your recent stay at the InterContinental Bora Bora Resort and Thalasso Spa. We are glad to read that your experience was a great success. I see you had the pleasure of having breakfast in your room, it is indeed wonderful to enjoy the food while watching the lagoon from your private deck. I am very sorry to hear that you were disappointed with the lack of information concerning the transfer back to the main island. Your comments will be discussed shortly with the head of the Front Office. Thank you again for sharing your memories and recommendations with us, we look forward to welcoming you again soon in our resort. Mauruuru roa, Stéphane Massarini, General Manager
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