Rated 4.6 out of 5 by 697
Rated 5.0 out of 5.0 by organizedman Beautiful rooms and great service
This is my favorite place to stay when I come to Boston on business. The rooms are all large and clean and excellent bathroom amenities are provided, including a bathtub with bath salts and scrubbers. The staff is very friendly and the location is very convenient for my purposes, and I imagine it would be a convenient location for most visiting Boston as it's right between downtown and the waterfront and is located close to public transit.
27 March 2015
Rated 5.0 out of 5.0 by mister_phil Excellent Hotel and 1st rate service
The hotel is at a great location, right at the historical Boston Tea Party area and within walking distance of the City Centre.
The service by all the staff was excellent.. from as soon as I stepped out of our Taxi and greeted by the door staff, right through to check out at the end of the stay. All the various staff made the stay so enjoyable.
The quality of the hotel is excellent.. clean, comfortable, modern with plenty of space to relax without feeling crowded.
My only disappointment was my room didn't represent the one advertised online when I reserved. Therefore if you have a level of expectation based on the marketing photos, make sure you express your wishes at the time of booking. I reserved a King Deluxe room which I was excited about but the 360° Tour on the website misrepresented what I ended up having. I guess that's marketing for you. The room however was still pleasant and comfortable.
26 March 2015
Rated 5.0 out of 5.0 by rfk1 great service and ambience
great concierge and hotel ambience, with excellent fitness and bar areas
25 March 2015
Rated 5.0 out of 5.0 by KP15 Great Hotel
Location was great and hotel staff was very hospitable upon arrival and departure. Room was very spacious and clean. Great TV quality and size. The mattress was a bit flat which caused some tossing and turning. Overall experience was great and I'd stay there again.
20 March 2015
Rated 5.0 out of 5.0 by dja1124 Beautiful Hotel and great amenities
Arrived at the hotel and was instantly greeted by Valet Parking and Concierge. Staff was very friendly. Check-in was very quick. Be sure to sign up for a free membership if you do not already have one. Wi-fi is included for free with the membership. Hotel lobby is grand with many comfortable areas to relax. Great choice of restaurants if you choose to stay in. A bit pricey though. But to be expected at a luxury hotel I guess. Hotel room was probably the nicest and cleanest I have ever stayed in. Enjoyed the indoor pool and gym. Very nice locker room and the steam room was a plus. Overall very please with our stay and would definitely stay again.
19 March 2015
Rated 5.0 out of 5.0 by Bluindigo Great place to rest in Beantown
Great location and rooms. The staff is very knowledgeable and friendly.
18 March 2015
Rated 5.0 out of 5.0 by El03 Great Boston Hotel with Location and Amenities
The staff was great from the front desk to the housekeeping staff. Everyone was friendly and kind. Our meal in the restaurant was priced right and very good with very good service. Our room service breakfast was also on time and very good. We will definitely stay her again. Location was great.
17 March 2015
Rated 5.0 out of 5.0 by Glenda5156 Nice location and comfy bed
The location is perfect for everything. And the staff in Club Lounge were very professional, courteous and pleasant. Love to come back and stay in this hotel Boston Intercontinental again.
13 March 2015