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Rated 4.5 out of 5 by 465 reviewers.
Rated 5.0 out of 5.0 by Beautiful hotel and Great Location I stayed here for work and the location was perfect. The staff was very friendly and the rooms were clean and had an amazing view. I would recommend this hotel and would definitely stay here again. 15 August 2014
Rated 5.0 out of 5.0 by Weekend Getaway Club Intercontinental Style This is a hotel we have stayed at before and we will always stay here when we are in Boston. The staff make your stay the concierge Marc and Jessica always go out of there way to make our time in Boston perfect. We enjoy the Club Intercontinental rooms you have access to the private club where Charles, Dagmar and the staff will make you feel relaxed and tend to your every need. Our time at this hotel is always PRICELESS. 13 August 2014
Rated 4.0 out of 5.0 by Thanks for making it right We had a great weekend at the Boston IHG. We have never stayed there before, though we visit the city often for business and pleasure. We chose to take advantage of an upgrade offer to a suite and it could not have been a more perfect setup for a family of four. We also enjoyed the pool, harborwalk and wonderful views of the harbor from our room. We are foodies, but found the hotel restaurant options to be a bit esoteric for our two kids, so did not eat in the hotel. It was great to find two upscale steak places right outside the door for when we came back at night and we had great meals. There is also a wonderful bakery on the way to South Station and a lobster place next door, so there are plenty of great options that are easy to reach from the hotel. Our check in was delayed. We felt the welcome at the front desk was chilly. Nobody was rude, it was just indifferent and as though our business didn't matter. (it was much better on checkout day) Nobody really seemed to understand why we were bothered by the delay. HOWEVER, the problem was fixed, we were sent to an immaculately clean suite and you more than made it right for us. We are very appreciative of the prompt response from Customer Care and look forward to our next stay at the IHG Boston!. The Gouin family Portland, CT 13 August 2014
Rated 5.0 out of 5.0 by Friendly Staff. Great visit, would stay again. Ask for a quiet room, was a little noisy in hallways. If you have 4 people in room sharing, purchase the club upgrade. Was worth the extra money, 13 August 2014
Rated 5.0 out of 5.0 by Great stay Felt like a high end hotel the entire time. Only small issue was that check in took about 15 minutes of standing in line. 13 August 2014
Rated 5.0 out of 5.0 by Excellent Great spot on Boston's waterfront - will certainly be back again. 12 August 2014
Rated 5.0 out of 5.0 by Great room. Great bar. Great location. Great overall. The downtown location overlooking the harbor was great. It was convenient to the subway and other tourist attractions. Accessible to walk the harbor. The bar area on the harbor was fun and attractive. The room was large, nice desk area, well lit reading chair, the TV was huge and wonderful, the bathroom was spacious, the shower was excellent. The valet parking was quick and easy. The elevators were fast. Overall, the hotel added to our enjoyment in Boston. 12 August 2014
Rated 5.0 out of 5.0 by Great Club Lounge and Special Welcome When you travel as much as I do for business, you look forward to your vacation time. I can really recommend the IHG at Boston, especially for its warm and friendly welcome, but most especially for its outstanding club lounge. The food at breakfast and in the evening was beautiful, freshly prepared, constantly refreshed and there was a different selection every day. This is vastly different from Executive lounges I have experienced at other hotels, where the food offering is mostly fried or bland and very limited. The lounge staff were friendly, welcoming and went out of their way to help you in any way they could. Top marks for exceptional atmosphere and service. 12 August 2014
Rated 4.0 out of 5.0 by Great Concierge Club Hotel was great. Don't eat the Lobster Club sandwich. 11 August 2014
Rated 5.0 out of 5.0 by everything is perfect Everything was perfect in the hotel. Room is clean and very comfortable. staff are kind and friendly. Near South Station. transportation is very convenient. 11 August 2014
Rated 5.0 out of 5.0 by Fantastic Stay As always the Intercontinental does not disappoint. Staff helpful and polite. Room more than comfortable and overall a fantastic stay. Thank you again for a fantastic stay. 10 August 2014
Rated 5.0 out of 5.0 by BEST IN BOSTON ! Whenever I come to Boston, The Intercontinental is my pick ! As an IHG member, I get great treatment and consideration. Just celebrating my daughter's 10th birthday, she and her friend had a blast enjoying the pool, and restaurant, Miel ! The staff even sent up a complimentary slice of cake for her on a birthday platter...a total surprise ! Always exceptional, can't wait to return ! Scott Hyannisport 08 August 2014
Rated 5.0 out of 5.0 by Great location and service in Boston We stayed at the Intercontinental Hotel in Boston for two nights in early August. Love the location near the water, which provides respite from Boston's heat. We walked to the North End for dinner and to Faneuil Hall and accessed the "T" for longer trips. We enjoyed the staff and appreciated the room's cleanliness and extra towels we requested. We would stay here again. 08 August 2014
Rated 5.0 out of 5.0 by Great staff, great service. Professional staff here. Concierge named Adam was great. 07 August 2014
Rated 5.0 out of 5.0 by Nice rooms The room was very well set up for the business traveler and a person on vacation. 06 August 2014
Rated 5.0 out of 5.0 by Great Place If you are looking for a great hotel near the Boston sites, the Intercontinental is the place. Friendly staff and great views of the harbor. Easy to arrive from airport with a short taxi ride. Clean fresh rooms with terrfic amenities. 05 August 2014
Rated 5.0 out of 5.0 by Great hotel in excellent location Had a very pleasant stay in a room with two double beds twice within a week. Our daughter (15) was with us. The room was spacious, like the hotel overall gives you a good feel of spaciousness. Great view out onto the Boston tea party museum ship and the outdoor bar/ dining area of the hotel. Although in the financial district, not far to the main attractions at the waterfront and downtown shopping and eating at the Faneuil Hall Marketplace. Only thing to criticise are the servers at breakfast and also the breakfast selection. I would have expected a buffet or at least a continental selection, but it's all menu based. Buffet is only once a week on a Sunday. I would have expected more of such a hotel. The servers were extremely slow and not very well trained. But other than that, great experience. I definitely recommend the hotel. 01 August 2014
Rated 5.0 out of 5.0 by Great time in Boston! Intercontinental Boston was fantastic. We had a 3 night stay...wife & 2 kids (11&12 y.o). Beautiful property in a great location. Right on the waterfront...having afternoon drinks with outdoor bar was cool! Very close to most Boston Downtown attractions and convenient to public transportation. Very near South Seaport area with great restaurants. Hotel had one of the best on site gyms I've ever been to. Can't wait to return! 01 August 2014
Rated 5.0 out of 5.0 by Wonderful stay for our engagement at the ICH Boston My boyfriend and I got engaged at the Boston hotel on July 19th! We upgraded to the club lounge access which far exceeded our expectations. Charles, the Club Ambassador was wonderful to us. He took pictures of our special occasion for us and had a bottle of champagne sent to our room when we returned from our evening out. Adam the concierge also made our engagement special by sending chocolate covered strawberries to the room. In general, the hotel is beautiful, and is in a great location right on the harbour, within walking distance to most attractions in town (quincy market, north end, theater district, the harbor, etc.) The club lounge access was well worth the upgrade as the breakfast is wonderful, and they have a great happy hour with drinks and a light dinner (hot appetizers and cheese/crackers, vegetables and dips). We had a wonderful weekend and would highly recommend this hotel. - M&M 31 July 2014
Rated 5.0 out of 5.0 by Boston Strong This was our second visit to this hotel in the past 2 months. I could not imagine our second stay could be any better, but it was. The staff of this hotel makes it the best hotel in Boston. Sam at the front desk is tremendously helpful, and a true asset to this hotel. Sam made this a memorable experience for my son Zach, as well as the rest of us. Humberto was also very caring and a wonderful person. The room was fantastic, great view, and superb amenities. My kids loved the pool and fitness centre. Will definitely be back, the only place I will stay in Boston. 30 July 2014
Rated 3.0 out of 5.0 by Not bad . . . not great Nice looking hotel, average experience. The layout of the room is better than average. The TV is HUGE which was a big plus. The bathroom was not clear and the drain was stopped up multiple times. 29 July 2014
Rated 5.0 out of 5.0 by Perfect Location for Visiting Boston We had a great time in this hotel. After arriving to the hotel on a water taxi from Logan airport we were able to travel easily and safely throughout the city. This was our first visit and we were able to see all of the historical landmarks from the Fine Arts Museum to Fenway Park. The hotel offered extras each day like free yoga on the lawn....which was interesting and fun. 24 July 2014
Rated 4.0 out of 5.0 GREAT hotel and stay --- Maybe not as "Green" as I'd like... Just a little disturbed that towels were changed......... when we did not indicate by leaving in tub or on the floor that we wanted them changed. Also, we would have liked to have a way to indicate "no service" or "do not disturb" for the room ---- we'd prefer to NOT have the beds remade each day.... Rooms were GREAT, the staff were super-service oriented, and the food for breakfast was awesome! What a GREAT location, also. 24 July 2014
Rated 3.0 out of 5.0 by Boston Intercontinental The hotel is well located to explore all of Boston. Everything was very good, with one exception- guests near our room came in at 1:30 and 2:30 am obviously drunk and obnoxiously loud, waking us up both times! This experience ruined our sleep. Rooms should be much better insulated. The hotel restaurant , Miel is very good. 24 July 2014
Rated 5.0 out of 5.0 by Best US City Hotel Ever From the moment we arrived to the moment we left we were treated with friendliness, helpfulness and efficiency. Your staff are amazing and a real asset to your company. The rooms we occupied (we visited twice in two weeks !) were immaculate and your housekeeping staff are to be congratulated on their attention to detail. We were on holiday to celebrate my birthday ( a very momentus one !) and for a large organisation to go to the trouble to acknowledge this was extremely pleasing. The Club room, whilst we felt was a little tired decoratively, was more than made up for by Charles, David and Mohamed who went that extra mile to ensure we enjoyed our stay. We would recommend this hotel to anyone visiting for whatever reason and appreciated the fact that holiday makers were made to feel as welcome and appreciated as your business clients which is not always the same in other establishments. We have never received poor service from any Intercontinental Hotel and this one certainly delivered the goods !! Thank you to all the staff for two great stays. 24 July 2014
Rated 5.0 out of 5.0 by Great location for first time to Boston This was our first time to Boston. We were very satisfied with location of the hotel. Wouldn't change a thing!! Staff was excellent! The pool closed at 8:00 PM on Saturday and Sunday... that was a little different... would have liked the pool to be open a little longer. Would stay here again for sure! Hands down... great experience. 23 July 2014
Rated 5.0 out of 5.0 by Complete a form for free wifi Enjoyed our stay, enjoyed the lobby and quiet room. Room was great however "City view" was actually view of a roof on part of the building. The shower had a load high pitched noise first day. For free wifi you have to be a member of IHG. No cost to join but it's another membership number and password to track. 23 July 2014
Rated 5.0 out of 5.0 by Outstanding stay Terrific stay. Special shout out to Inilta and Evan for all they did to make this Birthday get away very special. Can't wait to return later this summer. 22 July 2014
Rated 5.0 out of 5.0 by INCOMPARABLE A pesar de que el personal de recepción está muy limitado en su profesionalidad y capacidad de decisión, la experiencia ha sido inigualable. Quizá ha sido el hotel de la cadena Intercontinental más interesante, una combinación de factores que lo convierten en un establecimiento extraordinario. Creo que las "suites" como las "executives" deberían incluir la entrada al Lounge Club para estar a nivel de servicio europeo. Por lo demás sólo me queda que felicitar a la corporación hotelera. 22 July 2014
Rated 5.0 out of 5.0 by Comfortable Hotel and Great Location The InterContinental Boston is a very comfortable and convenient choice when doing business in Boston. It is close to offices in the financial district, has very good dining in the hotel and close to a wide variety of dining options. 21 July 2014
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  • 510 Atlantic Avenue
  • Boston , MA , 02210
  • United States
  • Front Desk +1-617-7471000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Croatian, Italian, Japanese, Dutch , Portuguese, Russian, Serbian, Chinese

Pet Policy

Small pets not exceeding 25 pounds are allowed. Maximum one pet per room. One time, non refundable fee of 75USD.
Pet Deposit $75.00 per stay
  • Local Time

    1:45 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 20 Room(s) with Accessibility Standards
    • Parking
    • Special Needs