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Rated 4.5 out of 5 by 396 reviewers.
Rated 5.0 out of 5.0 by Great Hotel, Great Location, and Great Staff Stayed six nights and had an unforgettable time. Staff was fantastic and the club level and concierge personnel especially were noteworthy. Location is central with easy access to restaurants, sights and metro; no need for a car. Hotel is relatively new and room comfort and space was outstanding. Club level is worth the extra cost. Not cheap, but you get what you pay for in this case. By the way, the exercise room was excellent and I am pretty picky. 31 August 2013
Rated 5.0 out of 5.0 by Beautiful Hotel in Boston We spent a weekend here for a family wedding. The hotel as a whole was amazing; the staff are professional and friendly, the ambience is top drawer. We had a VERY nice time and highly recommend this hotel!! 29 August 2013
Rated 3.0 out of 5.0 by Stay Carpet had stains. Heavy dust could be seen under the bed. Check in was slow and staff was not welcoming. Our parking was mixed up with another guests. It's hard to believe that you still charge for internet. 28 August 2013
Rated 4.0 out of 5.0 by Terrific Staff... ...From Joe, the doorman, to the front desk; from the concierge to the bellman, a terrific staff. Friendly, knowledgeable, and quick. However, this extra effort does not spill over into the cleanliness of the rooms. Housekeeping clearly values quantity over quality. Phones, remotes, and furniture smeared and hastily cleaned...Well-located, and a lot of activity in the lobby. 27 August 2013
Rated 4.0 out of 5.0 by Great view but late check in The hotel was clean with easy check in but had to wait until 4:15 pm to check into the room even though we pre-registered at 2:00 pm that day. Check in time is posted as 3 pm. 26 August 2013
Rated 5.0 out of 5.0 by Excellent Hotel and Staff. Very well appointed Hotel with first class amenities and staff who are attentive and service orientated. 25 August 2013
Rated 5.0 out of 5.0 by Excellent First choice as a hotel. We highly recommend . Clean spacious rooms and great amenities. Fantastic location 24 August 2013
Rated 5.0 out of 5.0 by A great birthday treat A fantastic start to a birthday to arrive to find a bottle of sparkling wine in a luxurious suite. Great view of the harbour front from our large window. The suite was palacial, well appointed and the bed was exceedingly comfortable. I did not want to leave. 23 August 2013
Rated 5.0 out of 5.0 by Superlative hotel I love staying at the Intercontinental in Boston. From the always upbeat and knowledgeable staff, to the finely appointed rooms, everything is wonderful. I especially enjoy a morning coffee on the veranda. The sun rising, and the peaceful presence of the harbor form the perfect way to start the day. 22 August 2013
Rated 5.0 out of 5.0 by Excellent location Two miles from Black Falcon Cruise Terminal, two blocks from South Station, stop 11 on harbor taxi with access to Logan and next door to Smith & Wollensky, it does not get any better! 22 August 2013
Rated 5.0 out of 5.0 by Excellent Hotel Luis the Concierge and Steve the Doorman were both very helpful. I called Luis to get roses for the room for my wife (our anniversary). They were the best she's ever gotten and we've been together for 17 years. Steve the Doorman suggested an excellent restaurant for breakfast and was always offering help when we exited the hotel. The room was plush and clean. I couldn't recommend a better hotel. 21 August 2013
Rated 5.0 out of 5.0 by Pleasant stay The total experience was very pleasant. Starting with the bell men who helped us out of the cab, to the courteous and efficient agents at registration, everyone was very helpful. Our room was beautiful with a great view of the harbor. The Meil restaurant on the first floor is very good. The hotel is top-notch in every respect. 20 August 2013
Rated 5.0 out of 5.0 by Amazing stay!!! Thank you to the whole team at the Intercontinental, Boston!!! This has to be the best stay in over 8 years of international travel. The staff went above and beyond their duties to make this a very memorable stay. This was a birthday treat and it certainly lived up to its reputation!! Thank you again, an outstanding stay. 20 August 2013
Rated 3.0 out of 5.0 by hefty parking fee and poor soundproofing Parking at $44 is very expensive. Noise in room from adjoining room and hall ruined ambiance of nicely designed room 20 August 2013
Rated 4.0 out of 5.0 by Average stay. I booked this hotel as a treat for my daughter and I while we were travelling for a couple of weeks. We arrived at 3.30 pm but had to wait 2 hours for our room to be prepared, although we did receive vouchers for a drink each and some food which we used while we waited. I paid extra for an Intercontinental Club floor room, expecting a nice outlook but we were assigned a room at the back of the hotel that looked out on another tall building! We did enjoy and use the club amenities which were excellent. Generally I found the staff quite unfriendly, particularly at the front desk and sometimes felt like we were being looked down on. On our last day as we checked out, the concierge was very helpful and friendly which was nice. The room was well appointed, particularly the bathroom which wanted for nothing however the bed let the room down, it was hard and uncomfortable. 18 August 2013
Rated 4.0 out of 5.0 by Bed Size The only drawback I would say about our stay is the size of the bed. For tall people like us (none of my family is less than 6 ft. tall!), we were not impress with the size of the beds (double bed size). There was no other options!!! Staff and service was excellent providing us with valid information on our way through Boston and to find restaurants in the vicinity of the hotel. As a note, the parking fees are expensive but comparable to other parking lots. 17 August 2013
Rated 5.0 out of 5.0 by Excellent Excellent stay and great location! Take a right out of the parking garage and your back on the highway to New Hampshire. 17 August 2013
Rated 5.0 out of 5.0 by Great Hotel Great Staff Great food Great room My girlfriend and I celebrated our third anniversary here and the stay was nothing short of wonderful. From the moment we showed up to when w left everyone was so great and helpful. The room was beautiful inside and very comfortable. The mini bar was stocked up and a bit pricey but which mini bar isn't. Sushi Teq was a great place to eat and drink a bit. For breakfast the room service was quick and delicious. The doormen were so friendly and help ready to serve. Check in and out was fast. The valets were quick. I would recommend this hotel to anyone looking to relax unwind and enjoy. I can't wait to come back! 16 August 2013
Rated 5.0 out of 5.0 by Great hotel This hotel never fails to meet my expectations. Its considered one of my favorite hotels due to the high quality of service. 16 August 2013
Rated 4.0 out of 5.0 Enjoyable stay Stayed at the Boston Intercontinental last Saturday 8/10. My wife and I wanted to stay at nice hotel downtown as we were celebrating our anniversary. The agent told us they could not upgrade our room because they had no rooms to upgrade us to. I was a little disappointed. We did have a very nice time and the room was very comfortable- although the view was less than desirable as we faced a brick wall. Looking forward to the next visit hopefully with a better view! 16 August 2013
Rated 5.0 out of 5.0 by Excellent Location excellent location within walking distance (300 yards) to South Station and water taxi to Logan International airport (10 USD per adult, kids free) Rooms very clean, spacious and nice shower. Breakfast as part of the package from menue card takes a little bit too long (almost 30 minutes from order to service). Only on Sunday buffet available. But tasty and nice atmosphere in MIEL restaurant. 16 August 2013
Rated 5.0 out of 5.0 by Great Hotel This hotel is now my first choice of places to stay in Boston. 15 August 2013
Rated 5.0 out of 5.0 by Awesome My wife and I both loved everything about this place. 13 August 2013
Rated 5.0 out of 5.0 by Boston vacation This hotel was so such a great stay! the staff was warm and friendly. The room was was wonderful - very clean and sophisticated. I enojoyed my stay in this hotel, in Boston, very much! I recommend this hotel to anyone looking for a relaxing and luxuriousness stay! 13 August 2013
Rated 4.0 out of 5.0 by Clean and comfortable We found the hotel very nice. The concierge was polite, but he did not impress us with his knowledge about the places he recommended. Also, I did not think that the bed was a true king bed. 13 August 2013
Rated 5.0 out of 5.0 by Great choice for Boston Very nice hotel perfectly located at the Harborwalk and in walking distance of the historice center and financial district. Very nice bar at the promenade. Good internet connection 12 August 2013
Rated 5.0 out of 5.0 by Great experience; felt like home After a recent business travel experience Intercontinental Boston over achieved my expectations also when ravelling with family 12 August 2013
Rated 4.0 out of 5.0 by nice place but BIZARRE bathroom set up stay here ONLY with your husband of 8 to 36 years because this bathroom set up is BIZARRE, y'all. The King rooms -- and probably every other room -- features a crazy sliding window above the bed that opens onto a glamorous view of the toilet... cheap materials and not sealed...a nice big gap in the window made sure everyone in the room hears EVERYTHING in the bathroom. No privacy/noise sneaking up for a shower if your partner is still asleep... can't even turn the light on in the night because it lights up the whole room. And certainly NO number 2. OMG what a bad idea! we had a good long laugh about it -- and had some fun peeping in on eachother -- but I was grateful not to be staying more than one night. SO not romantic. SO badly executed. Also my friend was refused a cot because of fire code, but told she could pile pillows and blankets anywhere. it was all very silly. I couldn't recommend or go back because of the crazy bathroom but everything else was VERY nice! the fixtures, the health club, the staff was excellent, lovely attention to detail. but that crazy sliding window! jeez! someone had a bad idea and took it all the way to the finish line. 10 August 2013
Rated 1.0 out of 5.0 by BAD service for Platinum members Being Platinum members for last decade, I never been to a member hotel like this where being treated like a novice.... 09 August 2013
Rated 5.0 out of 5.0 by great bed so comfortable so enjoyable ..beautiful location on water; loved the champagne bar and outdoor seating clean, welll priced for city hotel 09 August 2013
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  • 510 Atlantic Avenue
  • Boston , MA , 02210
  • United States
  • Front Desk +1-617-7471000

  • Driving Directions
  • Transportation

Languages spoken by staff

Arabic, German, English, Spanish, French, Croatian, Italian, Japanese, Dutch , Portuguese, Russian, Serbian, Chinese

Pet Policy

Small pets not exceeding 25 pounds are allowed. Maximum one pet per room. One time, non refundable fee of 75USD.
Pet Deposit $75.00 per stay
  • Local Time

    8:34 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 20 Room(s) with Accessibility Standards
    • Parking
    • Special Needs