Rated 4.7 out of 5 by 110
Rated 5.0 out of 5.0 by afrequenttraveller First class customer service
This was my first visit to Bucharest. The hotel staff were extremely friendly, professional and helpful. I can highly recommend this hotel and its staff.
11 January 2014
Rated 5.0 out of 5.0 by Malcndaz Another fantastic stay at one of the best IHG Properties
Our second visit to this wonderful hotel and a fantastic stay.
From our collection at the Airport to our departure after 6 days - nothing was too much trouble for any of the staff, from the Porters to the GM (Stefan). Marius the Front of House Manager is a fantastic Customer Focused guy - An asset to the hotel. Razvan, one of the Duty Managers is a star.
The Club lounge is always a wonderful place to unwind and the guys there are excellent ( Marius, Alina and Anemone). They make the stay as enjoyable as possible.
I know this is a Business hotel but we love it for the position and the service.
I would recommend this hotel to all who wish to visit Bucharest.
The Pool on the 22nd floor has great views.
Good job, guys.
10 January 2014
Rated 4.0 out of 5.0 by ro_popeye Comfortable bed and great service
It was a silent, friendly and comfortable place to stay with a very beautiful view.
03 January 2014
Rated 5.0 out of 5.0 by CaroB Great location and exemplary service
The suite we had was extremely comfortable, had a jacuzzi, 2 minibars and every other amenity you could wish for. The Club Lounge was well situated on the 21st floor with great views over the city.
However, as mentioned in a previous review, even though we had a non-smoking room, the smell of cigarette smoke infiltrated the room through the ventilation system. We also had difficulty controlling the temperature in the room and found it over heated. This affected the quality of sleep.
The staff were very friendly, discreet and professional. I would recommend this hotel without hesitation.
19 December 2013
Rated 5.0 out of 5.0 by PlatinumMemberFromGB Superb hotel with magnificent Club Lounge
I enjoyed my four day stay immensely. Bucharest Intercontinental's Club Lounge is magnificent. .... Attentive, friendly staff .... good food ... and a relaxing setting, plus a 21st floor view of the city including the Parliament Palace.
The swimming pool, one floor higher, is excellent too. A nice pool and good welcoming staff.
My room, and its balcony were very good and the view of the city a great bonus.
Reception was very welcoming to.
It was good to meet the General Manager during my visit.
The hotel is in an excellent location, centrally located.
17 December 2013
Rated 5.0 out of 5.0 by pthomas953 The place to stay in Bucharest
The hotel has a brilliant position close to the metro and airport bus stops and we could not fault it in any respect. It is worthwhile paying for use of the lounge as the views are amazing from the 21st floor and the food and drink provided are of a very high standard. There are also computers available. The rooms are spacious and quiet with high speed lifts and breakfast is very good in the restaurant. A really good holiday base for us
14 December 2013
Rated 5.0 out of 5.0 by Marejaki Perfect service
Very good location and very high standard of service provided.
09 December 2013
Rated 5.0 out of 5.0 by Vantheman4 Great hotel great location
There are various excellent hotels in Bucharest but the Inter Conti has a special advantage - its location. Literally 5 minutes by foot from the bustling old town with the biggest selection of pubs and restaurants in the city. The metro is 1 minute away and a taxi rank (with what must be Europe's cheapest taxis) even closer. Despite the proximity to a busy street my room facing the national theatre was very quiet.
The view from the jacuzzi on the top floor and loungers after a sauna is amazing and the staff seemed genuinely helpful at all times. Excellent breakfast and conference facilities too.
Only drawback is that smoking is still allowed in the public areas but unfortunately that is still the case in Romania.
02 December 2013
Rated 5.0 out of 5.0 by Mikedxb Pleasant Suprise
The room was excellent and the staff were very friendly. The restaurant was quite but the food was very good. I had not known what to expect but was very pleasantly surprised.
29 November 2013
Rated 5.0 out of 5.0 by Redstone Enjoyed my stay!
I really enjoyed my stay, i was in Bucharest for business, the staff were professional, friendly and did everything to accommodate my needs, i especially loved the kitchen staff and how nice they were every time i had my dinner. Overall experience was brilliant! I'll definitely stay here again. Thanks
24 November 2013
Rated 5.0 out of 5.0 by StephanieHo Outstanding service and great amenities
We stayed only one night at the Intercontinental but would have loved to stay more.
Our deluxe room was no longer available so they upgraded us in a junior suite. The room was spacious, with all comfort and amenities (jaccuzi!) and with a beautiful view on the Palatul.
Moreover, we had access to the club lounge which enabled to unwind after work and have light snack and drinks while enjoying the sunset.
The staff there was so nice, smiling and helpful. They were always there to make sure we didn't need anything.
So yes, I would recommend this hotel and would come back next time. Thank you to all the staff.
11 November 2013
Rated 2.0 out of 5.0 Not up to Interontinental standard
This is a very old, tired hotel, which doesn't deserve to trade under the Intercontinental brand. The carpet in the hallways and my room was awful, as were the armchairs. The bed was uncomfortable and the shower was poor. The gym on the top floor is ok. The running machines are quite new but the weight machines are very old as is the bench. The pool area didn't look too inviting. The restaurants are ok. The hotel is in need of updating.
09 November 2013
Rated 5.0 out of 5.0 by BayAreaFan Great service and knowledgeable staff!
We spent 5 days in August at this InterCon hotel and were upgraded to a Suite because I am a Gold Ambassador member. Plus, the lounge has a fabulous view of the city center. Great service all around and staff were very professional from the front desk to concierge. Flawless!!!
08 November 2013
Rated 4.0 out of 5.0 by Gergely Nice hotel
Good quality service, average location, nice city view with balcony. Special care feeling but the facilities are more 4* than 5*.
Panorama spa was nice and hotel staff is kind and good.
For ministry special rate it was really good, for normal price I would not choose it...
03 November 2013
Rated 5.0 out of 5.0 by NRPUK Exceptional service
I usually stay at the local Crowne Plaza which feels like home, but I have to say it was exceptional service, staff couldn't have been more helpful. Will definitely here stay again in the future.
31 October 2013
Rated 5.0 out of 5.0 by s2coupe Very good hotel
Now the third stay in this hotel and every time it´s wonderful again!
30 October 2013
Rated 4.0 out of 5.0 by how108 Just diagonally to Old Town
Location is great, especially ability to walk to Old Town for meals and drinks. The hotel staffs were very sincere, helpful and each truly has a personal commitment to customer service.
The bad experience in the room will be the condition of the mattress, which may need some replacement as there are visible sloped downward at the side.
Hope that the hotel can implement non-smoking at the restaurant and especially the bar which the 2nd hand smoke get to the meeting room via the stairs.
29 October 2013
Rated 5.0 out of 5.0 by hypnobaba Great service and great location
I stayed in this hotel for two nights, 20,21st of October 2013. I reached there around 1AM and the staff was ver efficient in checkin in. I stayed in an executive room that had free wifi and access to their restaurant in the 21st floor. The location central and close to the old city and the room is comfortable with a balcony. The attitude of the staff was very good.
25 October 2013
Rated 5.0 out of 5.0 by AA2013 Best Kept Secret
Good value for comfort with hygiene and practicality. Laundry a problem but all others a plus fantastic helpful staff. Nothing is a problem. Best location in Bucharest. Rates should not go up because of better reviews!~
17 October 2013
Rated 5.0 out of 5.0 by wero12 Comfortable
Professional and extremely kind & helpful stuff. Handy location, definitely great for a business visit.
14 October 2013
Rated 4.0 out of 5.0 by BettyBR Excellent Hotel
Staff were very helpful and welcoming and very attentive during our stay. The room was lovely, and the dinner and breakfast very good indeed.
14 September 2013
Rated 4.0 out of 5.0 by Adam1982 Great location
This is an old, but elegant property. the location is fantastic. No complaints at all. Will return,
12 September 2013
Rated 5.0 out of 5.0 by Gerrit Second great stay
It was our second visit at Intercontinental Bucharest. We appreciate the profesionalism from bell boy, reception, breakfast, room, pool ... everything is 'like it has to be' in a 5 stars hotel. No compromise on anything. Staff is also on top. Thank you very much to Intercontinental staff to make our stay even more better
11 September 2013
Rated 3.0 out of 5.0 by Seann Great, except for one issue.
I felt this was a great hotel with a great location, only one issue kept this from being a great review. I requested and was given a non-smoking room, however on the last 3 nights of my stay each evening the room filled with the smell of cigarette smoke. This made it a less than memorable experience in that respect. This is partially on me as I did not complain to the front desk, however I had been there for 4 nights and my stuff was everywhere. Location was great.
27 August 2013
Rated 5.0 out of 5.0 by JAMJ Great location
Wonderfull and helpfull staff
General Mgr and Chief concierge outstandimg
15 August 2013
Rated 5.0 out of 5.0 by Masstraveler Great hotel, great location, great staff!
Had an amazing time at Intercontinental Bucharest. Friendly service all the way (special thanks to the guys at the front desk, and the concierge Cristian). Room was huge and the view was amazing.
The lounge was one of the best i've ever seen. Friendly service (my wine glass was never empty), and great food! Drink selection was good too.
Food at the restaurants in the lobby was very good. Breakfast was great, with a lot of selections. Dinner at the steakhouse was great, with a very very friendly staff. Coconut sorbet!!!!
My only complaint, if it can even be called that, is that the shower curtains are about 10" too short for the huge jacuzzi. You couldn't close it all the way. Not a biggie.
And the location.... 2 minutes from the historic center, 5 minutes to the royal palace (walking of course). Right on the subway!
Will definitely stay there again!
02 August 2013
Rated 4.0 out of 5.0 by Suby The best in Bucharest
Fantastic location, Very comfortable rooms, wonderful lobby, perfect breakfast.
13 July 2013
Rated 5.0 out of 5.0 by Kiwi2103 Best Club level yet with InterContinental !
A Very impressive hotel, cant wait to go back and have reviewed highly on trip advisor. Amazing hotel with just the very best Club Level, amazing views, fantastic food and great choice of drinks , then a great level of comfort and the best possible service any one could ask for !
04 July 2013
Rated 5.0 out of 5.0 by StDoberman Good Hotel, good location
Very good hotel, safe, good location, good and clean rooms, view, price - everything was good :)
Thank you very much!
01 July 2013
Rated 5.0 out of 5.0 by radu Thank you
Thank you for a wonderful stay!
Everything is wonderful, although there is always place for improvements, the ability of staff from Front Office and Corso makes you feel special.
Food quality does not raise up to Intercontinental standard.
11 June 2013