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Buenos Aires

Rated 4.5 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by Great Hotel The hotel is excellent and all of the staff are excellent. The concierge personnel were extremely helpful in setting up tours and recommending restaurants. The doorman and bell captains were very courteous in assisting us. Restaurant waiters and waitresses were very helpful. The breakfast was outstanding. The front desk personnel are likewise most helpful. The housekeeping crew was very good. I don't want to mention names because there were so many people who treated us well. This is an outstanding hotel. I've stayed at Intercontinental hotels in Singapore, Jakarta, Jerusalem, Pakistan, Warsaw, and Dallas. They are all good but this is one of the best. 16 August 2014
Rated 5.0 out of 5.0 by Always prime service Very consistent good service on every business trip 15 August 2014
Rated 4.0 out of 5.0 Always comfortable and reliable Only issue: the health club should be free for Ambassador Club members, especially Platinum members, regardless of whether the room occupied is on the top 2 club floors or not. Charging an additional US$5-US$15 is petty. 14 August 2014
Rated 5.0 out of 5.0 by Great service The staff provides the best service of anywhere I've stayed. Whenever I have an issue, the staff always provides timely and excellent service to fix the issue. The staff is always helpful and accomodating. Very professional and friendly! 13 August 2014
Rated 4.0 out of 5.0 by Un día hermoso!! El lugar es muy lindo, bien ambientado, tranquilo y cómodo. La atención del personal muy correcta y amable. Es un lugar recomendable. 13 August 2014
Rated 4.0 out of 5.0 by Clean safe hotel with excellent staff and amenities I had to go to Buenos Aries on business. I always stay at IHG Hotels as they offer the best value for money but I usually stay at the Holiday Inn not the Intercontinental. I was surprised that the hotel is not very old as it has the feel of one of the European "Grand Hotels". The staff really are top quality both with their fluency of languages and also knowledge of the hotel amenities and the ease of use of the Business Center was greatly appreciated as at the time my laptop failed and I had to do all my work in the Business Center. The location is not the best but the area is reasonable and there are Taxis available all the time. The bathroom was rather dated but immaculately clean and overall this is a good hotel and I will stay there again when I visit BA. 13 August 2014
Rated 5.0 out of 5.0 by Good location, better service It's easy to walk pretty much anywhere in central Buenos Aires from here and there is a shuttle to the best area restaurants if you want to enjoy a little too much of that great malbec wine with it. The staff is fantastic, from the concierge to the guys opening the front door and grabbing cabs. If you have the opportunity, choose the club floor! 12 August 2014
Rated 5.0 out of 5.0 by Amabilidad en todo momento Nos alojamos junto con mi Sra. por 3 noches y la estadía fue espectacular, un check in bastante rápido, la habitación completamente aislada del ruido, ideal para poder descansar, de un tamaño adecuado, y bien equipada, si bien el mobiliario no es el mas moderno, esta muy bien cuidado, y es bastante elegante, los amenities del baño son los adecuados, la cantidad de toallas la suficiente, eso si, no hay bata ni pantuflas. Todo el personal esta muy preocupado por la comodidad de los huéspedes, y por mantener la habitación limpia en todo momento. Con respecto al desayuno este es un bufete con bastantes frutas, jugos naturales, facturas y también lo típico de los desayunos norteamericanos (huevos, tocino etc), ademas el horario para desayunar es bastante amplio. La ubicación es perfecta, cerca de todo muy útil tanto si el viaje es por trabajo o simplemente para turistear. sin duda alguna cuando regrese a Bueno Aires lo volveré a elegir. un dato extra es que los días de semana en la noche hay un servicio de shuttle hacia diferentes restaurantes de la ciudad (gratuito). 08 August 2014
Rated 5.0 out of 5.0 by comfortable bathroom liked the bathroom and size of room, full of amenities. clean. one con: the furniture is a bit old fashioned and continental breakfast a bit poor 04 August 2014
Rated 5.0 out of 5.0 by Excellent staff This hotel has the most professional team and it truly starts at the front door, continues to the front desk, concierge as well as housekeeping. Although the location can be a challenge with recent political issues and an increase in street crime, this hotel is a refuge with the benefit of a five star quality each visit. Thanks to Rueben at the concierge desk, I attended my first theatre production in BA! Couldn't have made that happen without his careful attention and assistance. Many thanks, Beth Jolly 01 August 2014
Rated 5.0 out of 5.0 by Servicio excelente, acorde a las instalaciones Corta y confortable estadía, cumpliendo con los objetivos trazados para el paseo programado. 31 July 2014
Rated 5.0 out of 5.0 by Lovely stay at a good hotel We had a great time. Rooms were clean and spacious and great value for money! 31 July 2014
Rated 5.0 out of 5.0 by Great Hotel I am very satisfied with my stay at the hotel. The staff was very helpful and make sure that I was comfortable. My status was acknowledge and with that I received the benefits. The hotel is very nice with lots of character, majestic architecture and conveniently located. 29 July 2014
Rated 5.0 out of 5.0 by Beautiful rooms I had a beautiful room and it was quiet on my floor considering the hotel is located on Moreno street with construction and traffic going around. The indoor pool was wonderful although you do have to pay for gym access which I find surprising for someone with my Gold IHG status.Other IHG properties I stayed at in other parts of the world do not charge me for gym use. Enjoyed the free bottled water provided which was a nice touch. It's located within walking distance to a lot of places and the subway. 27 July 2014
Rated 5.0 out of 5.0 by personal excelente buenos servicios. excelente el desayuno, almuerzo etc 26 July 2014
Rated 5.0 out of 5.0 by Servicio excelente, comodidad y atención personalizada inolvidables Las instalaciones del Hotel son únicas, inolvidables en razón a la comodidad que ofrecen, en sus salones, bar, y habitaciones.- Es destacable la cortesía del personal que dispone de sus servicios, para la atención de sus huespedes. Su amplia atención para cualquier consulta o interes solicitado, con que permiten hasta sentirse tan comodos como si uno estuviese en su propia casa.- 18 July 2014
Rated 3.0 out of 5.0 by La habitación, lo mejor de la experiencia. En general las instalaciones son muy buenas, pero la actitud del personal es muy regular, me ha dado la impresión de falta de servicio y cortesía por parte del personal de recepción del primer piso (la del piso 17, excelente), y a pesar de que me encontraba sola con mis tres hijos, nadie se acerco ha ayudarme con el equipaje. Recomendaría el hotel solo en la necesidad de pasar la noche. 11 July 2014
Rated 5.0 out of 5.0 by Superb hotel in a wonderful city Stayed in this wonderful hotel on business for four nights in early July. My room on the club floor was spacious spotlessly clean and beautifully decorated. The club facilities were excellent. Good gymn and polite knowledgable staff. Would definitely stay again. 08 July 2014
Rated 4.0 out of 5.0 by Great Option in Buenos Aires Recommended Hotel !!!! As many Intercontinental Hotel this one has a lot to offer when you happen to be in Buenos Aires. 07 July 2014
Rated 4.0 out of 5.0 by Atención al cliente Mi experiencia fue un poco desafortunada, debido a que me habían comentado que era muy buen hotel. - El bufete del desayuno ( resto Terraza) es algo escaso. - MI habitación, a pesar de ser un área de no fumar, olía mucho a cigarro. - La atención del personal de recepción es poco amable, no buscan ni dicen: "¿En qué mas le puedo servir? ¿Podría hacer algo por usted? etc etc. Cuando llegué hubo un problema con una de mis tarjetas (no se recibía la confirmación del banco para poderla usar) a lo que se me dijo que se me cancelarían los usos y tendría que pagar todo, cosa que me pareció muy descortés, ya que llegué en la noche del domingo y no se me preguntó si traía efectivo, ni se vieron otras opciones; posteriormente, en un segundo intento, se recibió la confirmación del banco para hacer uso de la tarjeta. Por otro lado, la atención en el restauran-bar (PB) es muy buena, excelente la comida y atención de su personal. 07 July 2014
Rated 5.0 out of 5.0 Buffer, Desayunador Muy buen desayuno Exelente Buffet y comida del Cheff ademas de tener muy buena onda y amabilidad. El personal te trata como un huesped de verdad. 07 July 2014
Rated 3.0 out of 5.0 by Average for an IC. Hotel Overall it was an average stay with no exceptional service. My biggest disappointment was that the Hotel charges $80 peso to use the gym or pool. This is the first hotel that I have stayed that you have to pay to use the gym. 06 July 2014
Rated 5.0 out of 5.0 by Excelente entorno Historico y Calidad de Servicio El lugar tiene historia y mística, lejos del ruido, un hermoso patio colonial, excelente pileta y gimnasio, con disponibilidad de WIFI libre, amplio y cómodo lobby, todo ubicado a pocas cuadras de Av de Mayo con acceso directo al ruido del centro y centros comerciales. 06 July 2014
Rated 5.0 out of 5.0 by Ruidos molestos El ruido que provoca el elevador es insoportable y constante, prácticamente me impidió un buen descanso. Un aspecto a mejorar es la iluminación de las habitaciones, la que es muy tenue, por lo que trabajar y/o estudiar en la habitación resulta incómodo. 03 July 2014
Rated 5.0 out of 5.0 by Cama cómoda y atención de calidad Muy confortable. Los servicios son muy buenos y ofrece la posibilidad de pasar unos días de relax entre personas muy cálidas e instalaciones que permiten la distensión. La habitación es preciosa, las camas muy confortables y el gimnasio muy moderno y bien atendido 02 July 2014
Rated 4.0 out of 5.0 by Business Center Help Person working in the Business Center on Saturday was extremely helpful with some shipping labels. 02 July 2014
Rated 5.0 out of 5.0 by Location! Charm! Friendly Staff! Absolutely amazing Hotel!!!! Stylishly decorated and very inviting!!!! Hotel staff is very knowledgeable and goes out of their way to make sure guests are happy!I am very satisfied with my stay. Recommend it 100%. Svetlana. 01 July 2014
Rated 5.0 out of 5.0 by great stay - definitely one of my favorite hotels! I rarely write reviews, but am compelled to after staying at this elegant hotel. Kudos to the following: 1. excellent staff! Several speak English and frequently helped with taxis, room service, site-seeing, tours, toothpaste! 2. great room service! food available until past midnite! they brought in a nice serving table. ice cream & cake, soups, curry pork all delicious! 3. quiet & comfy rooms! refreshed every day! 4. excellent exercise facility! took classes in boxing, enjoyed the hot spa & pool. 5. really fast elevators (not kidding, like an amusement park ride) 6. yummy breakfast 7. elegant lounge - drinks & snacks (only missing some sweet cakes or cookies) and no, I don't own any Intercontinental stock! all the above made my 12 day work visit much more palatable... 01 July 2014
Rated 4.0 out of 5.0 by Nice room on 15th floor Overall, a very nice room. Comfortable bed. Everything was in working order and nicely appointed. 01 July 2014
Rated 5.0 out of 5.0 by superior room, attentive staff the executive/superior rooms are lovely and the staff are very attentive to your needs. i am satisfied as a platinum ambassador member. 27 June 2014
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Buenos Aires
  • 809 Moreno St
  • Buenos Aires , C1091AAQ
  • Argentina
  • Front Desk +54-11-43407100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Italian, Dutch , Portuguese

Pet Policy

Not pets allowed.
  • Local Time

    5:48 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 5 Room(s) with Accessibility Standards
    • Parking