Rated 4.5 out of 5 by 210
Rated 5.0 out of 5.0 by Bert7 Comfortable bed. Great pillows. Well trained staff.
Plus good location. I've stayed in hotels all over the world and this one exceeds all of the necessary requirements for a great hotel.
02 September 2014
Rated 4.0 out of 5.0 by DavemcDeeley Comfortable bed and great service
SweetEasy to explore the city due to central location. Rooms were clean and comfortable. Great Conference facilities. The service was excellent and staff all friendly and professional. Food, especially breakfasts not up to standard in my opinion. But there are many excellent restaurants in the vicinity.
02 September 2014
Rated 3.0 out of 5.0 by MasterCylinder Poor bed, mediocre room, and a terrible gym.
Overall a very disappointing stay at an Intercontinental. I've come to expect much much more.
01 September 2014
Rated 5.0 out of 5.0 by bkdd NIce hotel and staff
Nice clean room and well appointed. Cheesy radio if you like to listen to local channels.
31 August 2014
Rated 5.0 out of 5.0 by travelerusa111 great staff and attentive service
a hotel that makes you feel like you are at home. a good place stay.
30 August 2014
Rated 5.0 out of 5.0 by braulio great hotel
very good and nice hotel. rooms are comfortable but needs some renovations
29 August 2014
Rated 5.0 out of 5.0 by diegvass Great service for every body.
Every people are great. The service is excellent. Restaurant is very good.
27 August 2014
Rated 5.0 out of 5.0 by Tusker Very pleasant stay in convenient area
Great hotel, in good area, can't complain!
There is nothing about the stay that would make me critical of the hotel, and would highly recommend it for anyone staying in Buenos Aires!
25 August 2014
Rated 4.0 out of 5.0 by LaSilver Hotel has first class service
I am here for business once a week. This hotel is always welcoming and comfortable. They seem to be renovating as I have had rooms with hard wood floors and also had very old carpeting (dirty, worn out).
They also seem to be having wifi problems. Each floor has a different connection but some work and some do not. The room service menu is 24 hours and the menu is vast. The spa is wonderful and massage therapists are excellent.
23 August 2014
Rated 5.0 out of 5.0 by Maria17 EXCELENTE EXPERIENCIA DESDE TODO PUNTO DE VISTA
Simplemente fabuloso, un lugar muy cómodo donde te reciben con calidez y calidad, convenientemente ubicado ya que está muy cerca de lugares de diversión, show de tangos y de Puerto Madero donde encuentras restoranes maravillosos.
20 August 2014
Rated 5.0 out of 5.0 by G.Ciaffone Excelente Experiencia
Muy buena estadia!!
Excelente atención por parte del personal del hotel!
Y muy buen servicio para negocios.
También para vacacionar ubicación centrica.
19 August 2014
Rated 3.0 out of 5.0 by victorg Buen hotel sin embargo hay que pagar por el gimnasio
Acabo de pasar unas noches en el hotel, el que en general está bastante bueno y bien ubicado.
Hay dos cosas que deberían mejorar, la primera de ellas se refiere al uso de internet, recibí una tarjeta para solo dos dispositivos y no se me ofreció ninguna opción para más dispositivos, lo que era mi caso.
Por otro lado encuentro inconcebible que haya que pagar extra por el uso del gimnasio, el costo del hotel debería cubrirlo, este hecho me hace pensar si debo volver o no al mismo hotel
18 August 2014
Rated 5.0 out of 5.0 by Twicerich The Value of Recognition
I teach leaders how to build relationships and influence people. What I don't teach is what the staff at this hotel does so well. Remember my name and something about me as an individual. Martin was super when he greeted me at the hotel entrance, as I stepped out of the taxi, remembering my name from my last visit over 8 months ago! I felt immediately welcomed.
And this level of service is apparent throughout the hotel, whether in the Banquet area (Debora, our Banquet waitress was superb during our 2-day seminar), Room Service or in the Spa.
I have just two small suggestions: the cord on my iron was too short to be able to use. And the spa needs some work in the wet area: rusting light fixtures, a little sad and neglected maintenance-wise.
Other than these two small items, thanks for exemplifying great hotel service!
18 August 2014
Rated 5.0 out of 5.0 by HappyGrandfather Great Hotel
The hotel is excellent and all of the staff are excellent. The concierge personnel were extremely helpful in setting up tours and recommending restaurants. The doorman and bell captains were very courteous in assisting us. Restaurant waiters and waitresses were very helpful. The breakfast was outstanding. The front desk personnel are likewise most helpful. The housekeeping crew was very good. I don't want to mention names because there were so many people who treated us well. This is an outstanding hotel. I've stayed at Intercontinental hotels in Singapore, Jakarta, Jerusalem, Pakistan, Warsaw, and Dallas. They are all good but this is one of the best.
16 August 2014
Rated 5.0 out of 5.0 by EMAJ Always prime service
Very consistent good service on every business trip
15 August 2014
Rated 4.0 out of 5.0 Always comfortable and reliable
Only issue: the health club should be free for Ambassador Club members, especially Platinum members, regardless of whether the room occupied is on the top 2 club floors or not. Charging an additional US$5-US$15 is petty.
14 August 2014
Rated 5.0 out of 5.0 by Tango DRW Great service
The staff provides the best service of anywhere I've stayed. Whenever I have an issue, the staff always provides timely and excellent service to fix the issue. The staff is always helpful and accomodating. Very professional and friendly!
13 August 2014
Rated 4.0 out of 5.0 by queko Un día hermoso!!
El lugar es muy lindo, bien ambientado, tranquilo y cómodo.
La atención del personal muy correcta y amable. Es un lugar recomendable.
13 August 2014
Rated 4.0 out of 5.0 by Shadowlands Clean safe hotel with excellent staff and amenities
I had to go to Buenos Aries on business. I always stay at IHG Hotels as they offer the best value for money but I usually stay at the Holiday Inn not the Intercontinental. I was surprised that the hotel is not very old as it has the feel of one of the European "Grand Hotels". The staff really are top quality both with their fluency of languages and also knowledge of the hotel amenities and the ease of use of the Business Center was greatly appreciated as at the time my laptop failed and I had to do all my work in the Business Center. The location is not the best but the area is reasonable and there are Taxis available all the time. The bathroom was rather dated but immaculately clean and overall this is a good hotel and I will stay there again when I visit BA.
13 August 2014
Rated 5.0 out of 5.0 by Tea123 Good location, better service
It's easy to walk pretty much anywhere in central Buenos Aires from here and there is a shuttle to the best area restaurants if you want to enjoy a little too much of that great malbec wine with it. The staff is fantastic, from the concierge to the guys opening the front door and grabbing cabs. If you have the opportunity, choose the club floor!
12 August 2014
Rated 5.0 out of 5.0 by rdonoso Amabilidad en todo momento
Nos alojamos junto con mi Sra. por 3 noches y la estadía fue espectacular, un check in bastante rápido, la habitación completamente aislada del ruido, ideal para poder descansar, de un tamaño adecuado, y bien equipada, si bien el mobiliario no es el mas moderno, esta muy bien cuidado, y es bastante elegante, los amenities del baño son los adecuados, la cantidad de toallas la suficiente, eso si, no hay bata ni pantuflas.
Todo el personal esta muy preocupado por la comodidad de los huéspedes, y por mantener la habitación limpia en todo momento.
Con respecto al desayuno este es un bufete con bastantes frutas, jugos naturales, facturas y también lo típico de los desayunos norteamericanos (huevos, tocino etc), ademas el horario para desayunar es bastante amplio.
La ubicación es perfecta, cerca de todo muy útil tanto si el viaje es por trabajo o simplemente para turistear.
sin duda alguna cuando regrese a Bueno Aires lo volveré a elegir.
un dato extra es que los días de semana en la noche hay un servicio de shuttle hacia diferentes restaurantes de la ciudad (gratuito).
08 August 2014
Rated 5.0 out of 5.0 by vicky29 comfortable bathroom
liked the bathroom and size of room, full of amenities. clean. one con: the furniture is a bit old fashioned and continental breakfast a bit poor
04 August 2014
Rated 5.0 out of 5.0 by BAHJ Excellent staff
This hotel has the most professional team and it truly starts at the front door, continues to the front desk, concierge as well as housekeeping. Although the location can be a challenge with recent political issues and an increase in street crime, this hotel is a refuge with the benefit of a five star quality each visit.
Thanks to Rueben at the concierge desk, I attended my first theatre production in BA! Couldn't have made that happen without his careful attention and assistance.
Many thanks, Beth Jolly
01 August 2014
Rated 5.0 out of 5.0 by Mba53 Servicio excelente, acorde a las instalaciones
Corta y confortable estadía, cumpliendo con los objetivos trazados para el paseo programado.
31 July 2014
Rated 5.0 out of 5.0 by Hollie26 Lovely stay at a good hotel
We had a great time. Rooms were clean and spacious and great value for money!
31 July 2014
Rated 5.0 out of 5.0 by VeroT Great Hotel
I am very satisfied with my stay at the hotel. The staff was very helpful and make sure that I was comfortable.
My status was acknowledge and with that I received the benefits.
The hotel is very nice with lots of character, majestic architecture and conveniently located.
29 July 2014
Rated 5.0 out of 5.0 by czernylaviion Beautiful rooms
I had a beautiful room and it was quiet on my floor considering the hotel is located on Moreno street with construction and traffic going around. The indoor pool was wonderful although you do have to pay for gym access which I find surprising for someone with my Gold IHG status.Other IHG properties I stayed at in other parts of the world do not charge me for gym use. Enjoyed the free bottled water provided which was a nice touch. It's located within walking distance to a lot of places and the subway.
27 July 2014
Rated 5.0 out of 5.0 by el rengo personal excelente
buenos servicios. excelente el desayuno, almuerzo etc
26 July 2014
Rated 5.0 out of 5.0 by Andrea1981 Servicio excelente, comodidad y atención personalizada inolvidables
Las instalaciones del Hotel son únicas, inolvidables en razón a la comodidad que ofrecen, en sus salones, bar, y habitaciones.-
Es destacable la cortesía del personal que dispone de sus servicios, para la atención de sus huespedes. Su amplia atención para cualquier consulta o interes solicitado, con que permiten hasta sentirse tan comodos como si uno estuviese en su propia casa.-
18 July 2014
Rated 3.0 out of 5.0 by Carola78 La habitación, lo mejor de la experiencia.
En general las instalaciones son muy buenas, pero la actitud del personal es muy regular, me ha dado la impresión de falta de servicio y cortesía por parte del personal de recepción del primer piso (la del piso 17, excelente), y a pesar de que me encontraba sola con mis tres hijos, nadie se acerco ha ayudarme con el equipaje. Recomendaría el hotel solo en la necesidad de pasar la noche.
11 July 2014