Rated 4.2 out of 5 by 91
Rated 5.0 out of 5.0 by afrequenttraveller Overall experience was outstanding
The hotel staff were extraordinarily helpful. We stayed for two nights in Cairo before taking the night train to Luxor. We had a Nile View room on the 24th floor at the Samiramis with a balcony overlooking the breathtaking river and city.
The hotel was quiet, clean, professional and welcoming.
Cairo was safe and friendly, despite the recent troubles. These may have accounted for the relative quite of the archaeological sights. Certainly the Cairo Museum (five minutes walk from the hotel) was empty and tremendous value.
We took the day train back from Luxor: less than £20 for two first class tickets for me and my daughter. A great way to see the Nile valley, but keep out of the WC.
On our return to Cairo we stayed one night before our early morning flight. We were given a room upgrade and access to the executive lounge. Because we left at 05.00 we were also given a breakfast box for the journey.
I would recommend this hotel and its staff unreservedly.
28 April 2013
Rated 4.0 out of 5.0 by Jocke Great staff
The staff at this hotel is great. The room I stayed in needed some new paint and the bathroom needs to be renovated sometime soon.
The restaurants in the hotel is good. I want wifi in the room!!
The hotel feels safe and I would stay here again.
24 April 2013
Rated 5.0 out of 5.0 by Tnazir Fantastic Hotel
Ideally located hotel in the heart of downtown Cairo. Picturesque view of the Nile and the bridge.
Walking distance to the Tahrir square, and the Egyptian Museum.
Very well kept hotel. Restuarant quality and food service was excellent.
Staff is cheerful and friendly. Very courteous and personable concierge staff.
11 April 2013
Rated 4.0 out of 5.0 by eslam I don't recommend this hotel
we were in cairo for a meeting for one night Unfortunately we chose intercontinental Cairo Semiramis ,
It has happened to me many bad surprises from the first moment at the hotel to the moment that i decide to leave,
The most funniest thing ever when i called the hotel to book no one told me that there is armed gangs surrounded the hotel
The next day i arrived I could not access the hotel because of Bullies and I was frightened, but hotel staff assured that this accidental event and will not be repeated
i trusted them but i was worried , Then I decided to go to the meeting but I was afraid to leave my wife in the the hotel so i decided to take her with me .
When I came back to the hotel I could not access , i called the staff but no one answer and I was just 2 meters from the hotel but i couldn't reach the gate , no words can explan the scene , fire were every where , me and my wife at the car , Bullies were every where they want to break into my car and i don't know what i do so i decided to stay at the car in a safety place , any where away from the hotel but my wife what can i do so i decided to make her travel alone and i stayed all the night at the car till the morning and after every thing calm down i went to the hotel and took my luggage and when i told the staff about the horrible night that i spent at the car Instead of the hotel ,they told me that no thing they can do that is the policy of the hotel the only thing they done that i paid for a single room Instead of Double room
13 March 2013
Rated 2.0 out of 5.0 by Wolferl Good hotel, but not recommended this month
I stayed at this hotel for two days and then moved on to another hotel. The problem was not the hotel or the staff, but because of violent demonstrations in the evenings just in front of the hotel it had not been possible to go out. And staying in the hotel was abit boring because the facilitis (cafe, bar) closed early in the evening. There were only a few guests and therefore the standard was quite low. The staff was still giving his best and I hope that freedom will soon be restored in Cairo.
12 March 2013
Rated 5.0 out of 5.0 by 210658 Safe Hotel
i travelled a lot all over the world during the year because of business but InterContinental is always my favourite.
Sewmiramis is always my favourite hotel in Egypt, i always stay in it even during some hard time in Tahrir square, even during the revolution celebrations. My family sometimes asks me to stay away from the downtown but i can't, this hotel is always safe and they know what to do in hard time, they have a lot of experience and improving their security precautions like the new electric metal gate outside the hotel. i'm only always complaining from the taxi drivers outside the hotel who are really a disater their attitide way of treating count, they are refelcting on the image and i don't recomment dealing with them, only the hotel limousine company. management and police should do anything to them.
Check in and out are speed and courtesy, concierge and tickets staff are helpful with a great experience, Sabaya restaurant can't be missed. Laundry are so honest staff. lobby staff always ask me for my stay solving any problem smiling. club Longe is improving a lot. Need more caring about ythe cleanliness outside the hotel and the balcony cleanliness. Spa is clean and professional i feel really relaxed when i cought cold no medicine only to go there.
Hotel is very close to all places as loacate in the middle of the city which is graet and helpful in time.
26 January 2013
Rated 1.0 out of 5.0 by James60 Good room service
Over 20 days before arrival, I reserved and paid the double room with breakfast at a special rate.
When I arrived, I asked the reception lady to book me for an additional night. I was then told that the rate would not be the same. When I insisted on the same rate and while she was trying to find out if she could do so, this young man (rather heavy) standing behind her, tried to give me a lecture that I should be satisfied with the already given discount as if he was giving me a present! He was very arrogant and I was appalled.
This is not the way to talk to customers, especially during these difficult financial times. This man does not fit in a first class hotel for he has no respect nor appreciation of female customers. I wish I had kept his name but it is easy to spot him for he stands behind the young women's back doing nothing while the women are trying to help the customers.
22 January 2013
Rated 5.0 out of 5.0 by nsa1001 Problems are Resolved
Cairo is quiet at the moment: political instability, uncertainties surrounding tourist safety, businesses going under. So our stay at the Semiramis was also quiet; facilities almost to ourselves, including the Club Room. (We booked a suite, and with Ambassador status were given access to Club Room.) Some problems (given an already occupied room number at check-in; staff did not bother to collect room service card during the night) but these were expertly resolved by staff who were genuinely keen to remedy matters. Club Room amenities still well-supplied despite the apparent lack of guests on the Club floor. Good food in the Birdcage restaurant. Outstanding speed on dry-cleaning. I had a suit dirty at 5pm; it was returned to me the same evening, and the extra rush-charge was waived. A good stay; pricey; would come again if the rate was right.
21 January 2013
Rated 4.0 out of 5.0 by WEEMZ GROUP OF FRIENDS VISIT
- NEEDS MORE FACILITIES
- SMALL LOBBY
- LOTS OF ROOMS
- 6 ELEVATORS THAT MAKES THE PLACE LOOK LESS CROWDED
18 January 2013
Rated 5.0 out of 5.0 by Tayeb Excellent hotel with a friendly staff
Semiramis hotel is always my favourite place for me & my family.
Service is excellent & staff are friendly & helpful, Concierge team are always great doing their best to do my needs in a proffessional way , they have a lot of experience.My airline tickets confirmation & requests are always handled proffessionally and i sometimes make a lot of changes. Guest relations are making everything ready before my arrival with my all special requests, the suite is ready all my Platinum befenits are received & bellman are so speed & friendly .They are so friendly & professional.Club lounge is my preferable place in the hotel, everything is great and the buffet is getting better from a stay to stay.
09 January 2013
Rated 3.0 out of 5.0 by EIS190169 it was so comfortable but littel leak of water at toilet
it was the second time for me at Intercontinental Semiramis Cairo, but it was the first time for my family memeber they realy enjoyed and we planned fort he next stay almost in septamber 2013
07 January 2013
Rated 5.0 out of 5.0 by 210658 my favourate great hotel
Hotel is my home in Egypt and is considered my favourite hotel.
everything is great; warm and professional staff, great location overlooking the Nile near to everywhere. the employees always did their best to satisfy their guests.
speed and great check-in experience as usual, received all my membership benefits , fast luggage delivery professional and friendly concierge and ticketing team whatever is requested they know how to overcome it , Club lounge is great and too much improving. Sabaya lebanese restaurant is great.
spa is very clean and professional.
rooms and suites needs upgrade in bathrooms and closets. balconies cleaninless as well.
26 December 2012
Rated 5.0 out of 5.0 by L2Lee Great Nile location
I'm a frequent business traveler whom stays in an InterContinental hotel at least 150 nights per year. I used my reward points to book 3 nights at this location due to its Nile proximity. Its a beautiful hotel with old Cairene feel. Not a modern sterile hotel like many of the newer properties available. Although a Nile view room was not available, our balcony overlooked Tahrir Square where protests were being held. We did not hear any noise from the protests when the sliding door was closed in our 11th floor room. We slept soundly and didn't even hear the early 5am call to prayer. Our room with king bed was well decorated and spacious. The fresh fruit basket was a nice touch. The staff was friendly and helpful. The hotel has good security with metal detectors and bomb-sniffing dog. The security guards were friendly and professional. We felt very safe despite nearby protests. Walking along the Nile during the day and evening was very relaxing. The hotel pool has amazing views of the river. I highly recommend this property and will be returning on our next visit to see Alexandria.
01 December 2012
Rated 1.0 out of 5.0 Not impressed
Very bad experience, staff are not helpful. One department will say something and another will deny total knowledge. I do not recommend them to business visitors. Totally unreliable.
29 November 2012
Rated 4.0 out of 5.0 by EBEIDO Terrible
Check in was terrible and very slow ignoring that mostly people comes from travel and want a quick check in , although the selected room type was superior nile view , they gave me a very far room ignoring my request to have a room near the elevator and in a high floor .
24 November 2012
Rated 5.0 out of 5.0 by kyriakosk excellent location, excellent staff
excellent and friendly staff and service makes you feel so comfortable and safe. highly recommended !
11 November 2012
Rated 5.0 out of 5.0 by Skipper1 Enjoyable stay
Excellent service, friendly and thoughtful with good view of the Nile and Zamalek Island.
09 November 2012
Rated 2.0 out of 5.0 by Samurai Do not expect Intercontinental standard
The quality of facility is not Intercontinental standard. However,
staff's survice was excellent.
29 October 2012
Rated 5.0 out of 5.0 by Bassam Environment
At Semiramis you just feel like home, everybody is friendly and just want to offer services and help especially at the restaurants. They have good food and perfect service.
24 October 2012
Rated 5.0 out of 5.0 by Raymon Dr. of Egyptolgy, Ambassador Club member
Excellent stay, excellent service, a comfortable environment with everything I could ever need on my business trips. A five-star experience, definitely. The 18th floor club lounge is particularly pleasant, with very attentive staff. Congratulations on a wonderful Cairo facility...!
21 October 2012
Rated 4.0 out of 5.0 by Abi70 Comfortable bed and very great Service
Comfortable bed and very great Service
Very Trust Persons
12 October 2012
Rated 4.0 out of 5.0 by AdrianKT Good First Impression of Egypt and Intercon..
My first ever trip to Cairo Egypt was enhanced with the first positive impression upon entering the Semiramis entrance, after a long hot dusty day out in Giza Pyramid. First feeling was "this is where I am going to get a good rest". And it did turn out that way, good ambience, nice background music, efficient check in, effective handling of the lugguage. The bright big smiles from the doorman and all those security guards monitoring the entrance/security check were great signs of welcomes. Room was decent, view of the Nile was great, comfortable bed, ample toilet amenities.
Though it is an older facility, it is well maintained. Some modernization may be helpful but it is still very much decent, sufficient, of great feeling as it is.
The unusual experience is the locked refrigerator but it could be the norm in Egypt to lock or seal it but that does not bother the overall experience of the stay.
4 days 3 nights there were more than a good representation of Egypt and its other aspects, well presented and of a good experience and memory.
11 October 2012
Rated 5.0 out of 5.0 by elinor Fantastic Staff
The staff at the hotel could not be better, from the reception, to executive club staff, everyone was genuinely warm-hearted and try to offer the best service they can.
I highly recommend the hotel and highly praise their staff.
05 October 2012