Rated 4.4 out of 5 by 375
Rated 5.0 out of 5.0 by RamyAwny Great Service
It was an amazing stay as a great service was delivered by the staff.
August 26, 2015
Rated 5.0 out of 5.0 by Moe Khaled I will Always come back , Always been excellent hotel - Five star all around
A wonderful hotel and always stay in for my business trips. Convenient being near the airport, City Stars shopping mall is 2 seconds away and close to the centre downtown.
My highlights are always the staff of this hotel, friendly, smiley and always recognise me whenever i come back. Reception team always been amazing, they know my preferences and always check me in swiftly and professionally. The club lounge is the best i've seen around the world, spacious, luxurious, great generous buffet and professional guest relation staff always welcome me with big smile. Love the Gym facility, clean, great equipments and helpful trainers.
Breakfast at the main restaurant is amazing, lots of varieties and great healthy section.
Overall Well done Intercontinental City Stars Team, you always make me come back.
August 24, 2015
Rated 5.0 out of 5.0 by yasser68 front desck
very good stay staff very good very nice hotel location and service
August 24, 2015
Rated 2.0 out of 5.0 by Wely comfortable bed only
bad staff support
nice comfortable bed
nice room service
unprofessional staff for club lounge.
swimming pool area not sufficient for the number of guests.
Security in the entrance are begging in polite way.
night entertainment time summer is very poor. 1 AM to be finished !!!!!!!!!!!
August 23, 2015
Rated 1.0 out of 5.0 by Dieterk Ambassador status no longer worth it after this stay!
From check-in to check-out this stay was plagued with problems. Did not receive guaranteed room upgrade at check-in, had to wait until next day and only after another inquiry. Had to prompt staff for fresh fruit upon arrival, delivered several hours later. No offer of complimentary pay TV. Had to ask for in room gift at checkout. My room rate changed three times during my stay. Upon check-out my colleague and I spent nearly one hour (unsuccessfully) trying to secure the room rate that was agreed upon by hotel staff only hours before. Throughout this stay I never once felt that my ambassador status had an relevance.
August 21, 2015
Rated 5.0 out of 5.0 by Mina Ibrahim Very nice experience
The stay was so nice.
The hotel is lovely
the room was nice.
we enjoyed our time.
August 18, 2015
Rated 4.0 out of 5.0 by Shameem Best place in cairo to stay with family
very close to shopping complex good place to be while with family.
no response from staff regarding my lost watch in November 2014.
sleep quality bad due to air condition.
August 17, 2015
Rated 1.0 out of 5.0 by nickzhao 一般，前台效率较低
August 9, 2015