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Concierge Photo
Ahmed Ismail
Chief Concierge

Insider Tips



Please do not drink alcohol on the streets as it will offend many people.
Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help.

Guest Reviews

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  • Restaurant & Lounges

    The hotel’s eleven restaurants and bars will fill your dining agenda for even the lengthiest stays. Cuisines offered include Italian, Lebanese, Jap...
  • Amenities & Services

    Lifestyles Health Club and Spa has a 24-hour gym, Pilates studio, treatment rooms, hydro pool, squash courts, sauna and steam room. Windows provide...

    FEEL RIGHT AT HOME: “STAY MORE PAY LESS” at InterContinental Citystars Residence Suites which offers you the indulgence of a hotel in additi...

InterContinental Citystars Cairo

  • Omar Ibn El Khattab Street
  • Cairo , 11737
  • Egypt
  • Front Desk +20-2-24800100 +0

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, French

Pet Policy

Pets are not allowed.
  • Local Time

    3:38 PM
    • CHECK-IN

      3:00 PM

      12:00 PM


    • US Dollar $ (USD)


    • Service animals allowed
    • 6 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.4 out of 5 by 276 reviewers.
    Rated 4.0 out of 5.0 by It was good with some exceptions Stayed for 5 weeks. Room - Comfortable. Clean Breakfast - Almost same menu everyday Staff - Not friendly and not knowledgeable. 25 January 2015
    Rated 5.0 out of 5.0 by 5 Reward Night for New Year Dear IC City Star Managment we would like to thank you for the memorable experience. My family and myself enjoyed our stay very much. Highlights First of all i would like to say very special thanks for the great support and help of Mr. Rochet , Assistant General Manager. I would like to highlight his Name and personal efforts in any matters he was involved for us. -quick respond time on my mails before arrival -15-20 minutes to airport -connected with the City-Star Shopping Center - unlimited Shopping, Dining facility, -spacy, quiet , sunny room, comfortable big beds -excelent gym with modern new equipments -heated outdoor swimming pool -even in december great to swimm in it -great spa with hot water of 35-36° - and late opening time -Fantastic New Years Out-door Buffet at pool side - family friendly and reasonable Price althoug we almost went outside of the Hotel for celbrating new year eve. It was family friendly because it was buffet and not set menu like in the other Hotel Restaurants. Our children could choose whatever they liked and wanted - it is relaxing for parents. With set -menu parents have only stress. We were lucky to find this party accidently only 2 hours before it started. It was pity that none of your staff knew , mentioned and advertised it in advance but rather onlyt promoted the main program which was expensive and less intersting for us. -late check out Things to improve -e-mails should be answered by the same Person - maybe by Guest Service and not by Reservation Office Clerks. You could improve efficency and increase the variaty of information. Each of my mail before our arrival was answered by an other Person -bit confusing. -spa entry rule - children under 16 not allowed! Make it more family friendly please. I suggest to let the children enter into the spa regardles age - but must be accompined by their parentsl. If children would violate the rules, the disturb other guests than restrict the entrance for that specific child or family. You can recomend or limit the staying time for children in the water because of temperature of 35-36° but such water temperature is not dangerous at all. It makes only tired. -Club Lounge Access: I wanted to buy the Lounge access but children are again not allowed to enter. Due to this reason I did not buy, Unfortunately the Hotel lost 5 days Lounge Revenue. - breakfast for reward night guests: if you buy it per Person than is not cheap, esspecialy if we were 2 adults + 2 children. I suggest to work on and offer a reasonable package for such a case or allow Lounge Access for children too. - we found out only on last day that in the spa-bar fresh bakery, coffe and milk is available with reasonable charge. I asked several persons on my first day for breakfast facility and nobody mentioned this option but always suggested only the main Restaurant.. Overall we recommend IC Citystar for everybody we would return with pleasure again. 25 January 2015
    Rated 5.0 out of 5.0 by Great servise everything was as expected and more. the staff were friendly and supportive. 24 January 2015
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