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  • 1 888 IC HOTELS
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Rated 4.6 out of 5 by 348 reviewers.
Rated 5.0 out of 5.0 by Experiencia de desacanso Realmente quede fascinado con las nuevas instalaciones del Hotel y espero regresar ya que la atención, los alimentos son muy buenos 23 February 2015
Rated 5.0 out of 5.0 by 35th Birthday Celebration & Valentine's Celebration for LGBT Couple My partner and I stayed here for my 35th birthday and Valentine's day and the staff here were AMAZING!!!! Alberto Guzman Flores Adolfo and Humberto Santos worked with my my partner Dee for weeks to help actualize her dream of making my 35th birthday a once in a lifetime experience. These gentleman HIT IT OUT OF THE PARK!!!! As a IHG Rewards Platinum member our room was upgraded. I felt like a queen my entire stay, when I arrived I had chocolate covered strawberries and Champagne waiting. We enjoyed a exclusive dinner on the beach and when we got back the room had rose petals, birthday cake with a candle, champagne and more chocolate covered strawberries. I felt like I was Cinderella for my entire stay. I'd also worked with them ahead of time to get beach side massage prices and to get our appointment all set up before our arrival. All the staff were very attentive and did not blink at the fact that we were a SAME SEX COUPLE! This hotel is very LGBT Friendly, I'd definitely recommend them OVER AND OVER AGAIN. We enjoyed it so much I made my next reservation before we even left. We'll be back in JULY 2015! THANK YOU GUYS SO VERY MUCH, MY 35th BIRTHDAY and VALENTINE"s DAY WAS AMAZING~ WE Heart YOU GUYS T & D! 23 February 2015
Rated 5.0 out of 5.0 by Memorable vacation We had one of the best vacations to Mexico that we've had in years. From the moment we walked in and sat down with our concierge(Adolfo) to the last dinner and drinks with Gabriel, as well as our last breakfast with Julio there isn't a negative comment I can say about this resort. Along with the other staff, Humberto, Luis, Jose, as well as the beach staff, and housekeeping this resort was excellent. As being a Royal Ambassador member they exceeded our expectations. We can't express enough the friendliness of the entire staff. By the end of our stay they felt like family. We are already thinking of returning in September. Thank you to all of you, for our very memorable vacation. 22 February 2015
Rated 4.0 out of 5.0 by Too short but so enjoyable WE arrived late on a Tuesday afternoon for 3 nights away from the unusual cold winter of NC. Kids were on a ski trip and Canvun was all for us. Welcome was nice and we were upgraded to a room with ocean view < I'm ambassador level>. We were able to book activities right away (Isla mujeres on catamaran, bus to Chichen Itza). Every evening we would find some chocolate strawberries or other treats in our room as well as towels shaped in different kinds of animals.The beach is really nice and wide compared to other hotels with white sand and many long chairs. Breakfast has a good variety including of course Mexican dishes changing every day. Overall we really enjoyed that stay. 21 February 2015
Rated 5.0 out of 5.0 by Excellent Resort We had a great stay here. The beach, staff, room, and club lounge were all great. I highly recommend the hotel. The one recommendation I'd have is more support for 4 people in a room. Several rooms are listed as only supporting 3 people when they could easily support 4. That would make it more family friendly. 21 February 2015
Rated 5.0 out of 5.0 by Wonderful Property, better Staff! Staye 5 days ocean view with balcony, highly recommended! Juan , bell Staff, was always extremely helpful and knowledgable....Sr Torres was welcoming before, during and at checkout of the stay, he insured perfection! The beach is the best in Cancun, the food was outstanding, the Staff top notch, the rooms and Property wonderful...and the GM Nathalie also makes sure all is right with your stay...the Presidente was a most positive, memorable stay in Cancun! 20 February 2015
Rated 5.0 out of 5.0 by Presidente Got it right. Just returned from a perfect week at your hotel,The changes and up grades to the hotel are just beautiful new pool lobby bar and club area are stunning. The staff are helpful friendly and always have a smile on their faces. The presidente has always had the best beach in Cancun now the hotel matches the beach. I will continue to make this hotel my yearly vacation..... For me it's like my second home. On a final note. The beach service staff is amazing.. As is the food Top notch!!! 20 February 2015
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InterContinental Presidente Cancun Resort

  • Blvd Kukulkan Km 7.5
  • Cancun , 77500
  • Mexico
  • Front Desk +52-998-8488700

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French

Pet Policy

Only guide dogs are allowed to stay in the hotel premises.
  • Local Time

    10:14 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking