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Presidente Cancun Resort



Concierge Photo Concierge Signature
Adolfo de la Torre

Insider Tips


Exchange money

The local currency is Mexican pesos (MXN). Kinldy be informed that as per federal law, non Mexican citizens can exchange up to $1,500 USD in cash per month. Be prepared to present your passport when exchanging money at the bank or at exchange currency desk at the hotel.
One of the few non-all inclusive resorts offering a relaxing and authentic Caribbean getaway experience. Guests can soak up the sun from morning until the day’s last sunrays, lounge under shady palm trees with feet buried in powdery white sands, enjoy a variety of water sports or simply admire the amazing turquoise sea. When the sun sets, the resort offers tropical-dining options, including local cuisine prepared by an award-winning chef.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    El Caribeno serves savoury Caribbean seafood, Cana Brava and the Deck Bar offers a variety of snacks and fruits on the beach, and Tequila Collectio...
  • Amenities & Services

    Fitness Centre with latest cardio, elliptical and weight machines equipment with TVs to help pass the time. An outdoor pool view and garden view, I...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Presidente Cancun Resort
  • Blvd Kukulkan Km 7.5
  • Cancun , 77500
  • Mexico
  • Front Desk +52-998-8488700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Only guide dogs are allowed to stay in the hotel premises.
  • Local Time

    12:48 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 206 reviewers.
    Rated 4.0 out of 5.0 by buen descanso de fin de semana En general un muy buen servicio, las personas amables. La habitacion remodelada esta bonita, le hace falta espacio para colgar toallas o vestidos de baño mojados en el area del baño. La playa y mar muy lindos, parece una piscina. 22 July 2014
    Rated 1.0 out of 5.0 HOTEL CARO A CAMBIO DE MAL SERVICIO, INSTALACIONES DE BAJA CALIDAD Y PERSONAL IRRESPUETUOSO La comida de servicio a habitación se sirve fría y de acuerdo al humor del personal. No se cumple con lo que se indica en los menús, y al llamar para hacer la corrección le contestan literalmente "entonces que quieres que te mande". Esto con la firma del Hotel Intercontinental Presidente Cancún. Al realizar el reporte a gerencia y personal relacionado, simplemente le piden a uno disculpas, ni siquiera las ofrecen, incluyendo con esto falta de profesionalismo al dirigirse a los clientes. Con todo esto, es mi primera experiencia en ese hotel y la última, de eso puedo estar seguro. Pagué mucho dinero y no recibí ni el 10 % del mismo en los servicios. No lo recomiendo, existen muchos mejores destinos que incluyen un trato amable y respetuoso del personal. No sólo fue una persona que proporcionó este trato pésimo, estoy hablando de 10 empleados en una estancia de una noche un día. Es todo un record en lo que cabe a mi experiencia en hoteles. Pero quizás, como le ofreció el gerente, en mi "siguiente" visita se corrijan los errores y las faltas, como si no hubiera pagado ya por haber estado sujeto a este pesimo servicio. 21 July 2014
    Rated 5.0 out of 5.0 by Exceeded My Expectations My husband and I stayed for one night to celebrate our 13th wedding anniversary. I emailed ahead of time to request a dinner reservation on the beach. Adolfo confirmed with me (prior to my arrival) that the reservation was made. First impressions mean so much! Upon arrival the gentleman that checked us in was very courteous. I also had the opportunity of meeting Adolfo during the check in process. We loved our suite on the sixth floor and beach was amazing. The GM introduced herself to me during the checkout process and was also very nice. She advised the hotel would be renovated and invited us back next year. My husband and I would love to return next spring/summer for a few days. 21 July 2014