Rated 4.7 out of 5 by 109
Rated 5.0 out of 5.0 Great Service, Nice Staff
Thanks for the service which provided by your club staff cici. She is very helpful and nice, she provided a excellent service which I never met in other IHG brand hotel.
20 November 2013
Rated 5.0 out of 5.0 by kindy 总体很不错，唯一不足就是地理位置
19 November 2013
Rated 5.0 out of 5.0 by Glory excellent experience
very excellent stay experience, especially for the customer relation manager's arrangement and preparation, it is very good
18 November 2013
Rated 5.0 out of 5.0 by XXIA Very very good hotel
As the member of ihg, I got welcome sms before I check in, and also got gift from hotel.
room is very clean and service is good.
Breakfast is also delicious, so I like this hotel and will definitely go there again
Thanks your service.
17 November 2013
Rated 5.0 out of 5.0 by 32154326432 good experience
The experience here is good. Clean room, soft bed. The room temperature is a bit high than comfortable.
12 November 2013
Rated 5.0 out of 5.0 by HZHEN Great experience with IC Chengdu
As a Platinum Ambassador I received a welcome text from the hotel before arrival, which is thoughtful. The lobby is impressive that it decorates with the combination of local features and unique style of Intercontinental. Staffs at front dest were really nice and solved my request efficiently. Anyway, this hotel will be my preference when next time I back to Chengdu.
09 November 2013
Rated 5.0 out of 5.0 by Sino007 Great service
I travelled to chengdu frequently, because of Fiona I realized Intercontinental's great service and comfortable facility. Now, I select this hotel as first choice. Thanks for her all great support and excellent job!
08 November 2013
Rated 5.0 out of 5.0 by flannel Hospitality and Magnificence
Hospitality from hotel staff is remarkable, plus the hotel decoration is so amazing that it contains both magnificent and delicate style but no redundancy.
04 November 2013
Rated 5.0 out of 5.0 by Goldmund Excellent service
Professional staff, great service, very comfortable facility.
04 November 2013
Rated 4.0 out of 5.0 by PQLi Comfortable bed and great service.
The hotel is really good in terms of service, facility and decoration. Although it's far from the downtown, there are quite a few fancy restaurants nearby, esp. with Globe Center, where you can get everything you want. We've enjoyed our stay.
26 October 2013
Rated 3.0 out of 5.0 by Wilie7 Too many smokers
So many parts of the hotel had heavy smoking areas and that made it difficult to enjoy any part of the hotel.
25 October 2013
Rated 5.0 out of 5.0 by terrytin Great service, comfortable bed
I received warm welcome and gifts for my stay, which really makes me feel at home. The service people are very kind and friendly.
21 October 2013
Rated 4.0 out of 5.0 by SeanCD Good service
Hospitality staff and short distance to the software park.
19 October 2013
Rated 5.0 out of 5.0 by JXSG Great Service
Memorable Stay. Overall the stay is comfortable and the service staff are very friendly and polite. Special mention about a particular staff, Tommy. Have a joint attack on the leg and in need of medication. The staff, Tommy, has provided exceptional service to bring me to a nearby pharmacy, and try to get the pharmacists to provide the best for me, as my required medicine is imported and there is only local production of the medicine here. Staff even offers to get me a wheelchair, though I can still walk.. The following days, he still will ask me if my leg is fine, when i saw him at the hotel lounge. I am greatly impressed by Tommy's caring services.
17 October 2013
Rated 5.0 out of 5.0 by AbbyBaby 很舒适的酒店
16 October 2013
Rated 5.0 out of 5.0 by silva 热情好客，彬彬有礼
服务周到， 有宾至如归的感觉，早餐丰盛，被子非常舒服，有多种选择。 家人住的非常开心。以后来成都的话，这里是首选。
14 October 2013
Rated 5.0 out of 5.0 by SandySuen1976 My deep impression on Chengdu century city IC, it's the best!
I have a deep impression on Chengdu century city IC. The service and hardware is the best! Strong recommandation!!
10 October 2013
Rated 5.0 out of 5.0 by Brett9988 An unforgettable Stay
Stayed in the hotel when the World Chinese Entrepreneurs Convention took place, hotel was packed by safe guards. When I relaxed in the lounge in the evening, a staff(Called Sisi) reminded me the safe guard rules were just been changed, no one can go out from this hotel tomorrow morning! then I rushed to check out, avoided missing the meeting with cusotmers. also got a very nice welcome form Ms. Deng, let me feel going home.
09 October 2013
Rated 5.0 out of 5.0 by Graceqiqi Great service and room
good hotel with good staff, featured interior decoration with great service and delicious food.
Convience to airport.
09 October 2013
Rated 5.0 out of 5.0 by AbbyBaby Great living experience
Location and surroundings:
Not in the downtown area but have good metro access. For those who are not a big fan of the downtown chaos, it's a good choice. Close to a large shopping mall, and has a lot of good restaurants to try. Though the price is higher than others.
Comfortable, with great facilities. New decoration. Great gym and executive lounge.
Reward policy is less appealing.
No swimming pool.
07 October 2013
Rated 5.0 out of 5.0 wonderful stay
I do travel to Chengdu very often. I think Intercontinental is by far the best hotel in Chengdu, compared with other two 5-star hotels in downtown. The managers and staff here are so nice and you would feel like home. World class facility and gorgeous lobby.
only downside is that no swimming pool.
06 October 2013
Rated 3.0 out of 5.0 by CCJG A great stay spoiled
Undoubtedly a wonderful hotel. The lobby is unique in its design, the staff welcoming and the service very good. The rooms are well designed too, the bathrooms good and the breakfast excellent. The brasserie is a little over the top for what is an average experience.
However, our stay was spoiled by our meal at the Italian restaurant. Dining at a no smoking table, our meal, and our stay, was ruined by smokers at a smoking table not 5 metres away. The restaurant was an open space and it is clear that it is impossible to have a no smoking zone within such a smoking environment. So, not the fault of the smokers, they were at a smoking table, but a clear policy decision that needs to be made.
05 October 2013
Rated 5.0 out of 5.0 by Lwill An Impressive Lobby
The lobby is amazing. It's a perfect combination of modern and traditional Chinese style.
23 September 2013
Rated 5.0 out of 5.0 by redpanda1 A place to stay in Chengdu !
One of the best hotels I ever stayed in ! The ambiance of the hotel was welcoming. A large clean bed room with good aminities over looking the largest shopping mall in the world and the greatest asset an organization could have, the ever helpful staff. Thank you all for this memorable stay.
23 September 2013
Rated 5.0 out of 5.0 by JC22 Excellent service
Staff went extra mile to make me feel at home.
Suite is very spacious.
22 September 2013
Rated 5.0 out of 5.0 by Greatest fantastic staying experience
the service of this hotel was definitely thoughtful and warm. the room I stayed is also very comfortable, the condition of the room is great, too. the account manager is very kind and responsible. i will definitely choose to stay in this hotel while my next trip in Chengdu.
18 September 2013
Rated 5.0 out of 5.0 by joinshanghai 优秀的客户关系经理和有待提高的服务意识
1. 因为我总是打包早餐，但是每天早晨打包早餐的经历真的是噩梦，每次要问好几个服务员才会打包好所有的东西，通常等个15分钟是常事，耽误时间不说大清早就惹一肚子气。打包的袋子是个白色塑料袋，茶或咖啡放进去不小心就倾倒了。勺子叉子如果我不提醒绝对不会在里面。住过所有酒店中 早餐 最差经历，没有之一了。
2. 前台的工作人员不是很熟练，总是要等很久，并且check out的纸张叠的歪歪扭扭撕的参差不齐。
17 September 2013
Rated 5.0 out of 5.0 by legendzhu Good service
Good service of customer service manager to solve guest request . comfortable bedroom, good breakfast , very good environment .
03 September 2013
Rated 5.0 out of 5.0 by Einfachman Good hotel with nice staff
Hotel is close to the airport. The roon is very clean and the bed is confortable. The service is good. Club lounge staff is pretty and nice.
03 September 2013
Rated 5.0 out of 5.0 by RayF1 Great Service
As a royal ambassador, I have been many InterContinental hotels. The experience with this one is unique. Before I came, their guest relation sent friendly tips for the trip. Room had been well prepared even they were super busy due to an audo exhibition during my visit. Staff are friendly. The property itself is a good scenery.
02 September 2013