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Chicago Magnificent Mile

Rated 3.9 out of 5 by 816 reviewers.
Rated 5.0 out of 5.0 by Lovely hotel very comfortable room; fook ok; food provided at conference not impressive at all 25 July 2014
Rated 4.0 out of 5.0 by Great room I had an extended stay for business. Great staff, loved the room. Took advantage of the pool each morning before meetings. One of the best pools yet. One change I would like to see - there was an extremely long line at check-in. I saw this was the case at varying times throughout my stay. 24 July 2014
Rated 4.0 out of 5.0 by Great hotel A hotel in a fantastic location - on the Magnificent Mile and a short walk from Lake Michigan. The hotel staff were very accommodating. My girlfriend and I rang ahead and asked if our room would be ready at our anticipated arrival time of midday (normal check-in is at 3pm). Arrived at 11.30pm and were delighted to hear that our room was ready. Would definitely recommend! 24 July 2014
Rated 5.0 out of 5.0 by You Can Text the Hotel Staff! I have never experienced a hotel with better staff. Everyone was friendly and helpful. I did have an issue with security ignoring my pleas (three of them) to stop the room next to me from smoking, but the manager did move me to another room right away. But the best part was the ability to text for room service, my car and bellmen. I had never seen this before at a hotel, but it really came in handy. The hotel texted me that my room was attached from my phone number and that I could text them for service/help. I texted for my car on two different occasions and got an immediate response both times. I texted for a bellman and he was there within 5 minutes. I was very impressed. Stay at this hotel and sign up for the IHG rewards (you get a treat when you check in). You won't be disappointed. 23 July 2014
Rated 3.0 out of 5.0 by Overall experience Customer service was good except for the person that checked us out. Carpeting in hallway of floor 11 needs replaced. Location is great for walking distance of everything we wanted to do. 21 July 2014
Rated 2.0 out of 5.0 by Unfriendly Staff Front desk staff was not friendly and unwilling to assist. My Room and tax was placed on Corporate CC. We faxed the CC Auth to the hotel more than 3 weeks prior to arrival. I called 4 days prior to arrival to confirm that they had received it and they confirmed that they did. However, when I went to check in at the front desk, she said they didn't have it and needed my CC to pay for room. She was unwilling to assist and call her accounting dept to see where the CC Auth may be. I called my office and had them re-fax and she called to confirm that they received it and was transferred three times before anybody would help her. When I went back to front desk to try to check in I specifically went to another clerk and this gentlemen was just as unfriendly as the first person I encountered. Concierge was also not knowledgeable of immediate area. I asked where closet Jimmy Johns was. He directly me down the street and told me to make a right at the Gap. There was no Gap store in that direction. It was a "Guess" Store. I walked 10 blocks in the wrong direction. 21 July 2014
Rated 4.0 out of 5.0 by excellent location, slept well great location, comfotable beds, nice indoor pool and gym. Parking is very expensive and access to vehicle is only by valet service. we had a good stay, It's an upscaled Holiday Inn. 21 July 2014
Rated 5.0 out of 5.0 by Great, great hotel We stayed at the Intercontinental Hotel in Chicago for two nights and loved it. I couldn't imagine a nicer hotel. The hotel staff was really knowledgeable as was the concierge. As far as dining, breakfast was good but expensive, as you would expect in a five star hotel. What we didn't expect though was the wonderful bar food at Michael Jordan's restaurant. Quality food with Macdonald prices. All in all a great couple of days. 19 July 2014
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Chicago Magnificent Mile
  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Guests with pets must reserve the Historic Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room. Please contact hotel in advance to rent a kennel, if needed.
Pet Deposit $100.00 per stay
  • Local Time

    7:46 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs