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  • 1 888 IC HOTELS
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Rated 4.0 out of 5 by 1077 reviewers.
Rated 4.0 out of 5.0 by Hotel in super Lage, sauber und kompetent Das Hotel befindet sich direkt auf der MIchigan Avenue (MagMile) und somit in ausgezeichneter Lage. Speziell an WE´s sit im Hotel durch etliche Zimmerparties recht laut, was sich nicht sehr gut auf die Schlafqualität auswirkt. Des Weiteren hört man selbst im 25. Stock noch sehr gut Verkehrslärm. Das Gesamtpaket des Hotels ist gut, das Personal sehr fachkundig und zuvorkommend. 17 December 2014
Rated 3.0 out of 5.0 by Could have been awesome After making reservations for a single king bed room I was given a queen size. It was ok so I didn't complain. The front desk gave me a nice welcome card referencing a gift but there was none. I asked the desk about it and a bottle of water and fresh fruit was brought to the room. The sink didn't drain very well so I had to ask for service. It was completed in a timely manor but its hard to believe house keeping didn't notice and report it for repair. The batteries in the TV remote had to be replaced. Since the bill was not delivered to the room by checkout I had to wait in a lengthy line just to be told it was taken care of with no additional charges. The door man needs to pay attention to who is waiting for cabs instead of hailing them and giving to whoever is closest to him. overall not one of the best stays I have had 17 December 2014
Rated 5.0 out of 5.0 by Great servicing, excellent BF Buffet, beautiful room Excellent room, very nice service from the moment of checking in, great food choices at the BF buffet as well. 16 December 2014
Rated 2.0 out of 5.0 by bad experience We reserved a king deluxe room in the historic tower. The room was large but empty and had a terrible view. We would expect a piece of furniture that included proper sized drawers to put our clothes in. We were told that they could bring up a luggage rack, very tacky. We moved to the newer remodeled tower where the room was extremely small. We could barely reach across an end table to open and close the blinds/curtains. I called and asked where the switch was to turn on lights on the ceiling above a couch and was told that the banquet manager or maintenance would have to turn them on for us. Really?? We asked where the ice machine was and was told that it was on the 7th floor and that was the only floor with an ice machine for the entire tower. Unbelievable. Due to the slow, overcrowded elevators, I walked down 12 flights of stairs to get a bucket of ice. Unacceptable when you're staying at a hotel with the reputation that the intercontinental has. Almost every time I called, the person I was talking to did not ask, can I help you with anything else or have a nice day, nothing, basically hung up without so much as a goodbye. I will say that Martin who brought our coffee both mornings was the best, very pleasant! There are many hotels to stay at along Michigan Ave, this is NOT one that we would ever stay in again. 15 December 2014
Rated 5.0 out of 5.0 by Fantastische Lage und schönes Schwimmbad Die Lage des Hotels könnte nicht besser sein. Das Schwimmbad ist schön und hat ein 25m Becken. Das Hotel insgesamt ist beeindruckend. 15 December 2014
Rated 2.0 out of 5.0 by Lots of problems with room You can't beat the location, and the room would have been fine if the following issues didn't occur in concert: - Loud clicking from the HVAC unit that kept me up (even with ear plugs) - Coffee maker didn't work - Tub plugged (nothing like showering while standing in inches of water) 15 December 2014
Rated 4.0 out of 5.0 by Great place, good vaue Enjoyed my stay there. Will come back. Good amenities, recognized Ambassador 15 December 2014
Rated 5.0 out of 5.0 by christmas present trip this trip was our family christmas gift, and it was lovely. the staff was fantastic, and took excellent care of me and my son (and extra shout out to jerrell, shayla, and lachauna!). the concierge (all of them!) are super knowledgeable and kind, and an essential part of the intercontinental experience! we had such a lovely time. special note: the hotel itself was, in the 30's, my grandfathers athletic club, so, it was really rather lovely to be where he once was. i swam in the pool and thought of him, an ace swimmer, racing johnny weismuller in a friendly game (btw, he won!). on one of the mornings, while i was wandering around taking photographs, i was lucky enough to meet one of the great engineers for the hotel and he took me around to see little details that i might have missed otherwise (see the photo below, which is the reflection of the hotel in the building just behind)! we also took the audio tour, which was fantastic. overall, we both loved our time there, and will be back. thank you, intercontinental, for making me and my son both very happy. what a great experience. :) 14 December 2014
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InterContinental Chicago Magnificent Mile

  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Guests with pets must reserve the Historic Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room. Please contact hotel in advance to rent a kennel, if needed.
Pet Deposit $100.00 per stay
  • Local Time

    5:43 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs