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Rated 4.0 out of 5 by 1414 reviewers.
Rated 5.0 out of 5.0 by Great hotel, great pool Awesome pool, nice rooms and staff. Food was good but was pricey. Staff was very pleasant. August 1, 2015
Rated 3.0 out of 5.0 by Nice hotel, mediocre perks, ridiculous parking option Having stayed several times with Intercontinental after becoming an Ambassador member, I realize that there are many inconsistencies with the "perks". I find that I have to request an upgrade instead of it being processed ahead of time. In this case, an "upgrade" for my room was a higher floor with no real view, oh, and a free cocktail. I get those same perks at Holiday Inn. In fact, at Holiday Inn I'm almost always upgraded to a bigger room. That's what is important to me. When I'm on a business trip I don't care what department store I can see on Michigan Ave. Also, the parking rate is outrageous. Yes, the most expensive rate I have ever seen. Anywhere. Higher than NYC. There's no way I'm going to pay over $80 a day with taxes for a parking space. I parked a few blocks down for less than half the price. The hotel is fairly nice, but the value added is not worth it. August 1, 2015
Rated 3.0 out of 5.0 by Could have been a great stay, but a sore miss I made a point of choosing InterContinental above other IHG properties in Chicago - even though I was originally more inclined to stay in the Holiday Inn near Merchandise Mart for its central location and proximity to the river. But I decided to stay with InterCon as I had amazing stays in the chain in the past. However, this stay was underwhelming. When I made the reservation by phone, I communicated my special request of hypoallergenic (no perfume, no feather) - however, as I checked in the early evening around 5:30, I was told that no room was prepared and ready for me with that special request taken into account. The front desk staff was gracious enough to upgrade my room and will send housekeeping to come by and change my beddings and pillow, and I suggested to the staff if he could send someone to air out my room with some kind of fan as I will not be back in the room until much later and he said he would try. The room was gorgeous, but the spray is quite scented, so while I appreciate the generous gesture, I was not happy about this, particularly when I return to the room late at night, no evidence of any attempt to air out the room could be found and my request for such was never further acknowledged. The property is historical and gorgeous and is a great location for most visitors, but I was disappointed at the staff dropping the proverbial ball. Otherwise, it was a great stay. Amazing water pressure at near top floor, very comfortable bed. August 1, 2015
Rated 5.0 out of 5.0 by Great hotel, fanastic location Loved staying at this hotel and look forward to coming back. The location is right on Michigan Avenue and walking distance to everything. Loved everything about the hotel. Be sure to bring your swimmers and make use of the pool anytime of the year. July 31, 2015
Rated 5.0 out of 5.0 by Great hotel! I used my IHG annual free night reward here over the Grateful Dead 50 weekend. It was a blast! July 30, 2015
Rated 5.0 out of 5.0 by Fabulous Hotel! Hotel is one of the best in Chicago! Great Location with top service and food. Make your reservations for a memorable time! July 29, 2015
Rated 5.0 out of 5.0 by Great Location and Awesome Indoor Pool I love Chicago and this Intercontinental is just a great property. The room was pretty spacious and the bathroom was very nice. During check-in, they really recognize Ambassadors and are so professional and accommodating. The breakfast in The Continental was very good. It is convenient to everything on the Magnificent Mile and close to the Loop and Millennium Park! I would come back again!! July 29, 2015
Rated 4.0 out of 5.0 by Ambassador Status I have stayed at intercontinental Chicago many times The management makes sure the guest are always satisfied they have improved their Customer Service in the last 6 months. July 29, 2015
  • 2015-08-04T11:15:58.400-05:00
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InterContinental Chicago Magnificent Mile

  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Pets are only allowed in the Grand Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room.
Pet Deposit $100.00 per stay
  • Local Time

    11:27 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs