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Chicago Magnificent Mile

Rated 3.9 out of 5 by 878 reviewers.
Rated 5.0 out of 5.0 by Outstanding Hotel The hotel is in a perfect location - easy to get wherever you want to go. At check in, I was welcomed by name, and thanked for being a platnum member. My room was very comfortable, clean and quiet. There were windows on two walls, so the room was cheerul and bright. The breakfast buffet in The Continental had the best selection of items I've seen in a long time. The Chef was there to cook your eggs any way you wanted them. The Michael Jordan Steak House served excellent steaks and side dishes that were the best I've ever had. If I went to the Consierge desk with a question on how to get somewhere the staff member behind the desk was able to give me information immediately, without having to look things up. Every staff member I came into contact with was professional, friendly and helpful. 26 August 2014
Rated 3.0 out of 5.0 by Promises Not Kept The following on First World problems and I am only writing becausing I was invited to do so. I am an Ambassador member, my fresh fruit was never delivered. On my 2nd day I was called (I think it is routine for club members to get a call) by the staff asking if there was anything I needed. I mentioned the fruit and said if they could deliver the next day before checkout it would be a good snack. The fruit never came. I checked out and mentioned it and was assured a manager would give me a call. The call was never made. The mini bar charged me even though i never ate/drank anything. The sign saying you will be charged if you pick some thing up needs to be bigger and more prominent. The guy who stocks the mini bar walked into my room unannounced. It wasn't a big deal but that is not cool . The room was nice the staff was friendly just do what you say and all will be good. Adam 25 August 2014
Rated 5.0 out of 5.0 by Beautiful Hotel Always a pleasure staying at the Intercontinental. Staff is always friendly, happy to see you and willing to accommodate to your needs. Recommend becoming a rewards member, granting free gym and pool access daily, which is a necessity for me. The property beautiful and the historical tower rooms are definitely my preference. 25 August 2014
Rated 5.0 out of 5.0 by Great Hotel Was a great hotel and a great location. Highly recommend. 25 August 2014
Rated 5.0 out of 5.0 by Excellent service and room Thank you for a very memorable stay in Chicago. This was my first visit to your city and it definitely was a beautiful hotel. Your staff was helpful and always very knowledgeable about your city. Whether it was the restaurants in the area or the night life they were on top of it. Thanks once again for a wonderful week in Chicago. 25 August 2014
Rated 5.0 out of 5.0 by Great location My wife and I were very pleased with the Intercontinental hotel, staff, meeting rooms, and location on the mile. This location provided great access to dining and activities while being family friendly. 25 August 2014
Rated 4.0 out of 5.0 by Business Enjoyed my stay, I will be coming back!! The next time I will bring my family for sure!! 23 August 2014
Rated 5.0 out of 5.0 by Excellent Great location, beautiful, comfortable, great service. Loved it 23 August 2014
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Chicago Magnificent Mile
  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Guests with pets must reserve the Historic Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room. Please contact hotel in advance to rent a kennel, if needed.
Pet Deposit $100.00 per stay
  • Local Time

    11:20 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs