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  • 1 888 IC HOTELS
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Rated 4.0 out of 5 by 1146 reviewers.
Rated 5.0 out of 5.0 by Great Service From the doorman, to the attendant at the front desk, it was a very pleasant experience. 23 January 2015
Rated 5.0 out of 5.0 Great Location and Excellent Service This was the first time that my wife and I have visited Chicago. We wanted to stay at a location that was close to most everything in the downtown Chicago area. I read the reviews online and decided to stay at the Intercontinental Hotel and I sure am glad that we did. The Hotel is awesome and the staff is very friendly and knowledgeable. You couldn't ask for a better location. It is within walking distance to many shops and restaurants in the downtown area. I was very pleased and would highly reccommend this hotel to anyone looking to stay in the downtown area! 23 January 2015
Rated 1.0 out of 5.0 by Very unfriendly front desk staff! Although I am a IHG Gold member I was dealt with in a very cold and uncaring way at check-in and more so at check-out. I've stayed at many IHG hotels based on their customer service and friendliness, but unfortunately that wasn't the case here. 22 January 2015
Rated 5.0 out of 5.0 by great stay every time The best part of the hotel, of course, is location. Rooms have been renovated and are very comfortable. Beds/mattresses are exceptional. The rooms, however, are on the small side. We had a room with 2 queen beds (and just 2 people), and candidly, it did file crowded. I can't imagine the same room for a family of 4, so if you have opportunity to upgrade to larger room, I would suggest that. 22 January 2015
Rated 4.0 out of 5.0 by George Great hotel, rooms are OK, don't ask for help late at night re internet, you'll get attitude. Guys on the door are awesome. 21 January 2015
Rated 5.0 out of 5.0 by Good place to stay The hotel was quite good at almost everything. The services were good. 20 January 2015
Rated 5.0 out of 5.0 by American Girl Package What a great package! I have two girls - 4 and 5 years old. We had a wonderful time! The package gives a take home travel American doll bed, mini cupcakes and chocolate milk at bedtime, popcorn and free breakfast to kids. Everything was wonderful. The hotel is in the middle of the magnificent mile - close to all! The only things I would warn are: the pool is magnificent- a junior Olympic pool. But it was too deep even in the shallow for my kids without vests or inner tubes. Also - breakfast is EXPENSIVE. Even though kids eat free the adults are going to pay pay pay. Coffee alone was $5.50!!!!!! just normal breakfast coffee. But those are very minor things and did not effect how much we enjoyed our stay there. We are planning to come to Chicago next year and we will definitely book our room here. 16 January 2015
Rated 4.0 out of 5.0 by Great Location, small room We loved the location and the hotel. The room was VERY small, however, we did come on a wedding rate and it was very reasonable so we feel we got what we paid for on that account. The staff was fabulous, especially the concierge!!!!! The man who checked us in was really great too but Kathy (concierge??) was so great, she recommended restaurants and stuff to do, gave us her card and just did a great job. The guy outside who got us our cabs was also terrific. Overall, a great experience and we can't wait to return one day! 15 January 2015
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InterContinental Chicago Magnificent Mile

  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Guests with pets must reserve the Historic Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room. Please contact hotel in advance to rent a kennel, if needed.
Pet Deposit $100.00 per stay
  • Local Time

    12:29 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs