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Chicago Magnificent Mile

Rated 4.0 out of 5 by 969 reviewers.
Rated 4.0 out of 5.0 by Generally a good service I had specially booked a room in the new tower but was put in the old tower. Yes I got an upgrade as an ambassador but I would also have been eligible to get an upgrade in the new tower. The old tower needs to be refurbished. it is not any more compatible with other hotel offers in Chicago 16 October 2014
Rated 5.0 out of 5.0 by helpful staff The hotel was beautiful and the staff was so helpful, we had so many questions they had patience and put us in the right direction everytime. I ran the Chicago Marathon I knew I wouldn't make it back by 12, they extended our time to 1, we still didn't make it there by 1, my boyfriend was able to check our bags with the bell boy, and when we returned they allowed me to use the fitness room showers.. so very thankful for the kindness and knowledge.. 15 October 2014
Rated 5.0 out of 5.0 by great stay Great location. Pricey, but you can't beat the service and quality. 15 October 2014
Rated 5.0 out of 5.0 by Great room, great service Went to Chicago for a get away weekend to go dinning and shopping. This was a great location with great staff and service. Had a great lunch at Michael Jordan's bar in the lobby. 14 October 2014
Rated 5.0 out of 5.0 by Great Location Had a great weekend. Hotel was nice, the rooms were a little small but it's an older hotel so we expected that. 14 October 2014
Rated 3.0 out of 5.0 by Very Average Rooms were pretty small, basic, but functional and clean. Concierge desk not very friendly, and check in staff along with Concierge did not know anything of the large group that was staying at their hotel or any details about them. Hotel issue or group issue, hard to say. Best service came from the bellman at front entrance. Very helpful and friendly, good service and advice provided.Valet parking process smooth, but expensive at $65. I like the Starbucks attached, but LOTS of people in the morning. Wish the hotel guests had their own special line and did not have to compete with pedestrian traffic. Great place to start your shopping weekend from. 14 October 2014
Rated 5.0 out of 5.0 by Business The staff was prompt, knowledgeable and pleasant to work with. The facility was easy to load in and out from. Bar had a good selection. 13 October 2014
Rated 5.0 out of 5.0 by Great Service The employees were wonderful, attentive, and informative. The pool and fitness area were better than I anticipated. I will say that the room looked worn down and was quite small and the view was nothing to brag about. But the linens were clean and the location simply can't be beat. 10 October 2014
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Chicago Magnificent Mile
  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Guests with pets must reserve the Historic Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room. Please contact hotel in advance to rent a kennel, if needed.
Pet Deposit $100.00 per stay
  • Local Time

    6:42 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs