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Chicago Magnificent Mile

Rated 3.9 out of 5 by 617 reviewers.
Rated 1.0 out of 5.0 by Not so happy The first thing that really bothered me was that I made reservations for 2 rooms, under the same name, and when we got there the rooms were on diffrent floors. Why would I reserve 2 rooms and not want them close togeather? The billing drove me crazy. First my credit card was billed $289.00 more than the resevation cost,needed to call for a refund. Also our friends were charged for an extra person staying in their room, not the case. What gives. 28 February 2014
Rated 3.0 out of 5.0 by Annual Stay I have been staying at this Hotel for the last five years and this year was one to remember. From faulty room keys, non-functioning door locks, to water pouring from the bathroom ceiling light and vent, there were a whole series of things that went astray 28 February 2014
Rated 4.0 out of 5.0 by Excellent The fan was a bit loud in the room. Overall, we really enjoyed our stay. 27 February 2014
Rated 4.0 out of 5.0 by Great Location The location is perfect on Michigan Ave. With easy access to shopping and restaurants. The staff was nice and the room was clean. 26 February 2014
Rated 1.0 out of 5.0 rude desk staff and room with a jet engine air handling system I spoke with the front desk on three separate occasions I found them rude and impatient. The room had an HVAC unit that was louder than a 747 at full throttle on the run way 26 February 2014
Rated 5.0 out of 5.0 by comfortable bed Great nights sleep. Great location. Doorman was the nicest person I met all week. A gentleman 25 February 2014
Rated 5.0 out of 5.0 by Best staff at any hotel From the moment I pulled up to the day I left, the staff couldn't have been better. As a matter of fact, many have been there for years and I have gotten to know them during my annual visits. Very convenient location and very affordable. I would reccomend this hotel to anyone visiting the Chicago area. 25 February 2014
Rated 1.0 out of 5.0 by poor quality our stay was to say the least poor. from no phone in room to poor staff interaction as a frequent traveler i would not recommend this property. No availability of staff by phone and required to use cell phone and later put on hold for 5 minutes. no room service menu or concierge assistance either 22 February 2014
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Chicago Magnificent Mile
  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Contact hotel for details
Pet Deposit $100.00 per stay
  • Local Time

    6:35 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service Animals Allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs