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  • 1 888 IC HOTELS
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Rated 4.0 out of 5 by 1151 reviewers.
Rated 5.0 out of 5.0 by Great service, great location As with past stays at InterContinental properties, this one too was great! The staff is very friendly and eager to provide assistance and information as needed. The hotel is located on Michigan Avenue very close to shopping and tons of restaurants within walking distance. The room was very clean and the bed comfy. All and all it was a great stay and I would recommend it highly! 27 January 2015
Rated 4.0 out of 5.0 Chicago stay overall a good experience but really disappointed in being charged for breakfast that was included in my rate. 26 January 2015
Rated 5.0 out of 5.0 by Good Value for a high end property Newly updated. Many rooms are still under remodeling. Very nicely located and good sized rooms with great views. Only down side is that parking was/is $67/night. 25 January 2015
Rated 1.0 out of 5.0 by Not what I expected at an Intercon I was extremely surprised, being an Ambassador, at several things: 1. I did not see any notice that half of the hotel was under renovation, eliminating an entire tower of options. 2. I checked in online early, but did not get the room of my choice. What's the point of the online checkin? 3. The room (a corner room) I had was FREEZING when it was 8 degrees outside. Engineering "fixed" the heat, but then it wouldn't turn off. I spent a near sleepless night oscillating between hot and cold. 4. I got nothing but "I'm sorry". I would have second thoughts about staying here again. 24 January 2015
Rated 5.0 out of 5.0 by Incredibly comfortable bed This was a quality hotel at a great price and great service, with an oh so comfortable bed! 23 January 2015
Rated 5.0 out of 5.0 by Great Service From the doorman, to the attendant at the front desk, it was a very pleasant experience. 23 January 2015
Rated 5.0 out of 5.0 by Great Location and Excellent Service This was the first time that my wife and I have visited Chicago. We wanted to stay at a location that was close to most everything in the downtown Chicago area. I read the reviews online and decided to stay at the Intercontinental Hotel and I sure am glad that we did. The Hotel is awesome and the staff is very friendly and knowledgeable. You couldn't ask for a better location. It is within walking distance to many shops and restaurants in the downtown area. I was very pleased and would highly reccommend this hotel to anyone looking to stay in the downtown area! 23 January 2015
Rated 1.0 out of 5.0 by Very unfriendly front desk staff! Although I am a IHG Gold member I was dealt with in a very cold and uncaring way at check-in and more so at check-out. I've stayed at many IHG hotels based on their customer service and friendliness, but unfortunately that wasn't the case here. 22 January 2015
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InterContinental Chicago Magnificent Mile

  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

During the Historic Tower renovation, pets are allowed im the Grand Tower There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room.
Pet Deposit $100.00 per stay
  • Local Time

    8:43 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs