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Chongqing

Rated 3.9 out of 5 by 68 reviewers.
Rated 1.0 out of 5.0 by Poor Breakfast Because of lacking of staffs and loose management, the breakfast area is poorly served. Insufficient staff and non-experienced staff is really bad. Replacing of dishes is also very slow. Overall, there is no hospitality in this hotel, in particular at the lounges and restaurants. It is poorly managed. Housekeeping standard is not high at all. Not a intercon brand experience at all. 26 February 2014
Rated 5.0 out of 5.0 by 很愉快的重庆之旅 第一次去重庆,入住洲际酒店,一切都很好。酒店位于市中心,离解放碑很近,步行可到洪崖洞,朝天门,下次还会入住! 24 February 2014
Rated 3.0 out of 5.0 by The hotel room was nice, however the staff was not that friendly The hotel location is super convenient. It is located in the center of the busiest shopping plaza in Chongqing. I booked the hotel through my business partner's business account, so I got a good discount. However, when I tried to check in, the staff stopped me and wanted me to show the proof that I worked at my partner's company. The staff was kinda rude and would not let me check in no matter what I said. The manager came down with the same attitude, basically pay more or find other hotels. It was around 1 in the morning and I was with my parents trying to get myself checked into a hotel room. Finally I had to give in and paid the difference because it was too late at night. They would not let me use my points either because they said all rooms were booked. (However, somehow they could give me two nice rooms once I decided to pay full price.) My room itself is quite spacious and clean, however, not on par with other Intercontinental hotel rooms I stayed in. I would not recommend anyone to live here simply because the way how staff treated the customers. There are many good hotels in the area. Shop around before you book a room here. 24 February 2014
Rated 2.0 out of 5.0 by 这次入住感觉不好 这次入住的感觉非常不好,入住两个晚上没有会员水果不说,而且感觉房间的被子没有洗干净或者是不是化学药剂有残留的缘故,胳膊上竟然过敏出红疹,很痒! 出门叫出租车还要自己去,以前还有服务员代为叫车,这次连人影都没有,自己等了半天! 唯独感觉不错的是清洁的阿姨多送了两瓶饮用水(其实应该每天都要送的)。餐厅的服务就更差了,9楼自助包括早餐,不知道是服务员少了还是什么原因,基本上没人理你,就连要求倒杯茶,几次都没有人管,最后吃晚饭也没有人搭理你(同样是洲际,这次深圳入驻的感觉就很好,服务非常好) 重庆的洲际酒店每次去都会住,不过如果一直都是这种感觉,下次要看看是否换一家了! 23 February 2014
Rated 4.0 out of 5.0 by 性价比好,推荐 位置很好,离解放碑很近,入住时已将房间升级好,准备好欢迎水果,服务不错!整体性价比不错。不足之处是问询礼宾和前台周边特色美食和景点解答很差,爱搭不理的告诉马路对面有家酸辣粉。。。直接能看到的店还用问吗?礼宾服务差,拿着一堆包和行李礼宾站在那里聊天没有帮拿行李,下雨也没有主动提供雨伞。 20 February 2014
Rated 1.0 out of 5.0 by 最差体验,没有之一 整体硬件设施设备极其陈旧,大堂、电梯、房间,一无是处。硬件不行软件更差,基本没什么服务可言,中国最差IC! 18 February 2014
Rated 1.0 out of 5.0 by 被无法想像地无视了 服务态度简直可以用极其糟糕来形容,入住之前的咨询和确认邮件从未回复过,入住时不仅没提供给大使会员的礼物,而且在第二天吃完早饭回来房间房卡就失效了,实在是我人生中第一次遇到这样的情况,并且将问题反馈后,从2.1日大年初二至今毫无答复。我在成为大使会员后第一次入住洲际酒店,就碰到如此的难受情况,重庆洲际简直就是在砸洲际的招牌。硬件也就皇冠假日水准,还很老旧,比如房间洗手盆就无法排水。入住后积分也久未到账,打电话去催几次才给积分。 公允地说,这家地理位置还真的好,很适合第一次来重庆玩的人。 12 February 2014
Rated 5.0 out of 5.0 by 入住很愉快 酒店虽然有多年历史,但是保养不错.服务到位.nice....................................................................................................................................................................................................................................................................................................................................................................................... 04 February 2014
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Chongqing
  • 101,minzu Avenue,
  • Chongqing , 400010
  • China, People's Republic Of
  • Front Desk +86-23-89066888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    10:49 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking