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Chongqing

Rated 4.1 out of 5 by 172 reviewers.
Rated 4.0 out of 5.0 by 一次令人滿意的入住體驗... 我個人一直想要入住體驗香港洲際酒店, 但是這次與家人休假的旅途上剛好有機會碰到重慶的洲際酒店, 我毅然的決定入住先體驗一下, 雖然是短暫的過境入住一晚, 又剛好碰到小孩子生病不舒服, 不過酒店的服務與禮賓人員所提供的服務令人滿意, 也適時地減少了我對當地不熟悉時, 又要處裡小孩生病種種問題的困難. 對於酒店的整體環境與設施, 我給予高度的評價, 酒店本身的地理環境很棒, 但是唯一覺得比較可惜的相關標示比較不清晰, 造成不熟悉當地的駕駛費了一點時間才找到怎麼把我與家人送到酒店門口. 除此以外, 我有一個小小的抱怨, 那就是櫃台服務人員基本上服務態度不錯, 但是唯一可惜的是經過幫我辦理入住的其他服務人員看到我只入住一晚時, 用本地話評語說我只入住一晚啊, 這讓以為我聽不懂本地話的人感到不是很舒服, 希望一些員工的態度需要作出改進. 除此以外, 我個人非常推薦入住重慶洲際酒店, 也讓我充滿期待下一次入住香港洲際酒店的體驗. 31 March 2014
Rated 5.0 out of 5.0 by 很棒的酒店,下次去重庆还会住 酒店的位置非常好,房间大,景色好。服务很好。离店后发现苹果充电器忘在房间了,给他们电话,很快就快递到家里来。 27 March 2014
Rated 5.0 out of 5.0 by 很值得再来 价格在重庆不算高,但服务算一流,很安静,房间整体很舒服,但其实就是出租车不好打。。。整个重庆都是这个样子的 25 March 2014
Rated 5.0 out of 5.0 by excellent staying period 员工的服务意识很强,前台同事会主动称呼客人,另人感觉很温馨。在电梯或公共区域遇到服务员,也会主动打招呼。房间比较舒服,地理位置很便利。洲际品牌果然是高标准! 21 March 2014
Rated 4.0 out of 5.0 by A great business hotel An excellent stay at a well located hotel in central Chongqing. The Concierge organised a car to collect my colleague from the airport and was extremely helpful at flagging down a cab in the rush hour! My only minor gripe would be that the room key stopped working and I had to make a trip to the reception to get it working again! 16 March 2014
Rated 5.0 out of 5.0 by Amazing service Everything about this hotel was top notch, but special mention must be made of the attentive, polite and helpful staff. Excellent. 13 March 2014
Rated 1.0 out of 5.0 by Poor Breakfast Because of lacking of staffs and loose management, the breakfast area is poorly served. Insufficient staff and non-experienced staff is really bad. Replacing of dishes is also very slow. Overall, there is no hospitality in this hotel, in particular at the lounges and restaurants. It is poorly managed. Housekeeping standard is not high at all. Not a intercon brand experience at all. 26 February 2014
Rated 5.0 out of 5.0 by 很愉快的重庆之旅 第一次去重庆,入住洲际酒店,一切都很好。酒店位于市中心,离解放碑很近,步行可到洪崖洞,朝天门,下次还会入住! 24 February 2014
Rated 3.0 out of 5.0 by The hotel room was nice, however the staff was not that friendly The hotel location is super convenient. It is located in the center of the busiest shopping plaza in Chongqing. I booked the hotel through my business partner's business account, so I got a good discount. However, when I tried to check in, the staff stopped me and wanted me to show the proof that I worked at my partner's company. The staff was kinda rude and would not let me check in no matter what I said. The manager came down with the same attitude, basically pay more or find other hotels. It was around 1 in the morning and I was with my parents trying to get myself checked into a hotel room. Finally I had to give in and paid the difference because it was too late at night. They would not let me use my points either because they said all rooms were booked. (However, somehow they could give me two nice rooms once I decided to pay full price.) My room itself is quite spacious and clean, however, not on par with other Intercontinental hotel rooms I stayed in. I would not recommend anyone to live here simply because the way how staff treated the customers. There are many good hotels in the area. Shop around before you book a room here. 24 February 2014
Rated 2.0 out of 5.0 by 这次入住感觉不好 这次入住的感觉非常不好,入住两个晚上没有会员水果不说,而且感觉房间的被子没有洗干净或者是不是化学药剂有残留的缘故,胳膊上竟然过敏出红疹,很痒! 出门叫出租车还要自己去,以前还有服务员代为叫车,这次连人影都没有,自己等了半天! 唯独感觉不错的是清洁的阿姨多送了两瓶饮用水(其实应该每天都要送的)。餐厅的服务就更差了,9楼自助包括早餐,不知道是服务员少了还是什么原因,基本上没人理你,就连要求倒杯茶,几次都没有人管,最后吃晚饭也没有人搭理你(同样是洲际,这次深圳入驻的感觉就很好,服务非常好) 重庆的洲际酒店每次去都会住,不过如果一直都是这种感觉,下次要看看是否换一家了! 23 February 2014
Rated 4.0 out of 5.0 by 性价比好,推荐 位置很好,离解放碑很近,入住时已将房间升级好,准备好欢迎水果,服务不错!整体性价比不错。不足之处是问询礼宾和前台周边特色美食和景点解答很差,爱搭不理的告诉马路对面有家酸辣粉。。。直接能看到的店还用问吗?礼宾服务差,拿着一堆包和行李礼宾站在那里聊天没有帮拿行李,下雨也没有主动提供雨伞。 20 February 2014
Rated 1.0 out of 5.0 by 最差体验,没有之一 整体硬件设施设备极其陈旧,大堂、电梯、房间,一无是处。硬件不行软件更差,基本没什么服务可言,中国最差IC! 18 February 2014
Rated 1.0 out of 5.0 by 被无法想像地无视了 服务态度简直可以用极其糟糕来形容,入住之前的咨询和确认邮件从未回复过,入住时不仅没提供给大使会员的礼物,而且在第二天吃完早饭回来房间房卡就失效了,实在是我人生中第一次遇到这样的情况,并且将问题反馈后,从2.1日大年初二至今毫无答复。我在成为大使会员后第一次入住洲际酒店,就碰到如此的难受情况,重庆洲际简直就是在砸洲际的招牌。硬件也就皇冠假日水准,还很老旧,比如房间洗手盆就无法排水。入住后积分也久未到账,打电话去催几次才给积分。 公允地说,这家地理位置还真的好,很适合第一次来重庆玩的人。 12 February 2014
Rated 5.0 out of 5.0 by 入住很愉快 酒店虽然有多年历史,但是保养不错.服务到位.nice....................................................................................................................................................................................................................................................................................................................................................................................... 04 February 2014
Rated 5.0 out of 5.0 by A First Class Establishment... This feedback is well overdue, as I have been staying at the Intercontinental Chongqing on and off for short periods over the past two years. It is without doubt the hotel of choice in Chongqing, and is one of the most professionally run hotels I have stayed in throughout my extensive travels around the world. The staff are always smiling, constantly going out of their way to help you, conscientious, accommodating, and well versed in the importance and value of excellent service. It creates a very warm and friendly atmosphere, which is what you need when you're traveling, and in a foreign environment. I have many times referred to the Intercontinental Chongqing as a home away from home, and would like to especially recognize the staff at Gingers Cafe, the front desk, and the gymnasium. I would recommend this hotel to anyone - whether it be for business or pleasure. Thanks to the staff at Intercontinental Chongqing. Keep up the fantastic work. I look forward to returning. 03 February 2014
Rated 5.0 out of 5.0 by truly excellent great and generous upgrade, quiet room and comfortable. staffs are nice and friendly. will stay again. 30 January 2014
Rated 3.0 out of 5.0 This hotel is slightly below average of intercontinental hotels This hotel is not too bad. However, comparing to the other intercontinental hotel, it is slightly below the average. For example, the TV is not smart TV. You basically just select the channels not like some other IC you can select movies or other functions. No skin lotion is provided. The door men is not very professional. Sometime, when I am standing there waiting for taxi or need help, the staffs only look at me, but never ask me if I need any help. They should provide proactive assitance. Maybe my expectation for intercontinental is too high. But this is actually maybe the least favourite experince I have at IC. 29 January 2014
Rated 5.0 out of 5.0 by 很不错的酒店 很不错的洲际酒店,硬件没的说,哪个城市的洲际,硬件都不错,关键是软件,这个洲际的软件服务也很好,让人感觉很舒服。 21 January 2014
Rated 4.0 out of 5.0 by 酒店中规中矩 一家比较中规中矩的酒店。让我不可思议的是,这家06年开业的酒店大堂过于老化,像90年代初期开业的。客房用品过于老化,接IPHONE的音响都没有?酒店员工也不是很大气,看上去像三星级饭店标准。其他都是很棒的酒店标准。不知怎的,在这个酒店睡眠很差,回家之后就发烧了。。。。 12 January 2014
Rated 5.0 out of 5.0 by Wonderful stay This was my first time to Chongqing and I was nervous since I only speak English. All the staff were very friendly and helpful. The rooms and hotel were clean and well maintained. The breakfast buffet was a great mix ot Western and Asian foods and breakfast hours were very convenient. The hotel is in a great location close to shopping, food, and public transportation. I was very happy with my stay and hope to return again. 08 January 2014
Rated 5.0 out of 5.0 by 不错的酒店 酒店位置不错,离解放碑很近,酒店的自助餐很丰富。不愉快的是结账离店的时候让酒店服务人员帮忙叫出租车去机场,车离开酒店司机不打表要80元,不给不开车只好下车另外叫车。 02 January 2014
Rated 5.0 out of 5.0 by 值得入住 酒店装修不错,床比较软,睡起来确实很舒服! 周边设施齐全,逛街购物都不错! 唯一的缺点就是交通有点堵! 01 January 2014
Rated 4.0 out of 5.0 by 点评 酒店地理位置非常好,离解放碑很近.房间很大,房间设施也不错。不足之处是酒店电梯速度很慢,房间隔音不太好。酒店早餐不好,品种少太过简单,与洲际品牌极不相符。 29 December 2013
Rated 5.0 out of 5.0 by 交通便利环境很好 在解放碑购物区附近,逛街吃饭很方便~ 离洪崖洞也很近,小路走下去2分钟就到了~ 房间比较干净~备品质量一般。。。 服务人员态度很热情~ 24 December 2013
Rated 4.0 out of 5.0 by enjoyed the club service would and only stay here when come to visit chongqing again. 24 December 2013
Rated 1.0 out of 5.0 by unfriendly hotel lobby 厕所进入居然要锁, 问前台人员厕所在哪 只有指引方向 并无告知要锁. 明显的教育训练有问题... 更重要的是一楼厕所为何要锁 10 December 2013
Rated 5.0 out of 5.0 by Good location, good hotel Near Jiefangbei. Very good location. Lots of shopping mall and restaurant nearby. 01 December 2013
Rated 4.0 out of 5.0 by Good Service but Hot at Night I stay at the Chongqing Intercontinental regularly. The service is always great. However the rooms have turned very hot at nights. I was told that the hotel turns up the heating as winter approaches. At night my room temperature approached 28 degrees and I was given a small fan but still very hot. Ended up opening the room windows to try to cool down but the outside noise made sleep very difficult. 12 November 2013
Rated 5.0 out of 5.0 by im in home with my best regard to all . it was great feel , im in home. this is real my home 10 November 2013
Rated 5.0 out of 5.0 by 物超所值 地段非常好,距离重庆市中心解放碑不过百米,酒店设施很齐全,大床也很舒服,前台服务人员尤其是那个外国小伙子非常热情。美中不足的是客房内的洗浴用品的档次实在太low了,希望能选用更高品质的洗浴用品。 08 November 2013
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Chongqing
  • 101,minzu Avenue,
  • Chongqing , 400010
  • China, People's Republic Of
  • Front Desk +86-23-89066888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese, Chinese

Pet Policy

No pet is allowed in the hotel.
  • Local Time

    2:43 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 2 Room(s) with Accessibility Standards
    • Parking