Rated 4.1 out of 5 by 208
Rated 5.0 out of 5.0 by Bethany38 Great place to stay
My husband & I stayed at The Intercontinnental because
He was having testing done for a lung transplant at
The Cleveland clinic. It was a wonderful place to stay and
So convenient to the hospital. The bathroom was actually
Very luxurious and the bed was extremely comfortable. Everyone
At the hotel & hospital was very helpful & friendly.
23 August 2014
Rated 2.0 out of 5.0 by No nickname. Fair service but very high prizes when seeking medical treatment.
My wife and I come to the Cleveland Clinic for medical treatment and not for business or to party. Your prices should reflect that people stay at your hotel because they are their for medical treatment..
23 August 2014
Rated 5.0 out of 5.0 by deborahww EXCELLENCE
NEED I SAY MORE?
THIS SURVEY IS BEGINNING TO ANNOY ME. LOL
22 August 2014
Rated 5.0 out of 5.0 by DC Resident Warm and Personable Staff
Incredibly, the entire staff succeeded in keeping everything calm and kind -- an achievement when one is staying there during a major surgery, and is extremely stressed.
The staff in both restaurants, in the hotel, and even the wonderful woman whom I spoke with each evening to request an early wake-up call, who said she was praying for us. Oh, my....
21 August 2014
Rated 1.0 out of 5.0 by Anon6000 Unacceptable noise
We stayed for 3 weeks due to my husband needing heart surgery at the Cleveland Clinic. He needed time in the room during the day to rest and recover. This was impossible as the staff cleaning and servicing the room constantly let the doors bang shut on their latch with no regard of how loud and intrusive this noise was for guests in their rooms. This is an expensive hotel and this is level of noise was unacceptable. Despite raising this with the management of the hotel and politely asking the people servicing the rooms to please take more care to reduce the constant loud banging of doors slamming, nothing changed. As we checked out the reception said that the manager had wanted to speak with us on this matter - we had been there 3 weeks with plenty of time for him/her to contact us, but s/he made no contact. The rooms were comfortable, the beds were extremely comfortable. We have stayed in hotels all over the world for business and leisure and have never experienced this level of intrusive noise. What was most annoying was that it is avoidable with some staff training and door wedges to hold the doors open while servicing. Simply putting the latch on and letting them bang shut constantly was completely unacceptable and this made an already difficult time for us personally into a very stressful 3 weeks. For this reason I would not recommend this hotel if you plan to spend any time in your room during the day.
20 August 2014
Rated 5.0 out of 5.0 by Hoo Hoo The Owl Every thing was wonderful
This Hotel, management, employees, everything is way above top shelf level. The experience is second to none. Everyone should experience this at least once in their life. It is great to have this hotel relative to the Cleveland Clinic and it's Skywalk.
20 August 2014
Rated 5.0 out of 5.0 by Eby2 Have the most confortable beds I have ever had.......
This was our second stay at this hotel. Due to my husband seeing Doctors whose offices are easily accessible to the skyway we have chosen to stay at this particular hotel. The service was wonderful and our room was clean and comfortable. I had to request to be moved from the first room given to us due to my husbands inability of walking very far. The staff was very kind to accommodate us. Thank you. Staying again next month.
18 August 2014
Rated 5.0 out of 5.0 by lo907g7f my stay
it was nice. everyone was friendly. very clean. worth the money.
15 August 2014