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  • 1 888 IC HOTELS
  • Book online or call:
Rated 4.2 out of 5 by 290 reviewers.
Rated 3.0 out of 5.0 by For the price, need better in-room dining service Stayed three nights at this hotel for a conference and the room was well appointed and comfortable. I was disappointed however that twice I ordered room service for breakfast and twice the order was not complete, and the food was greasy and lukewarm. A hotel of this caliber and price should offer higher quality in-room dining. 20 November 2014
Rated 4.0 out of 5.0 by very modern look with an elegant room there is no question this is a pretty hotel. The only issue we had was the maid totally missed us on our 2nd day. We didn't exactly need anything or we would have contacted the front desk, but I thought it was odd. And they had not left extra shampoo etc on the 1st night (our bottles were 1/2 full)- but otherwise the room was clean when we arrived. 19 November 2014
Rated 5.0 out of 5.0 by I stay at hotels frequently and this was among the most pleasant in terms of friendliness The only "fault" was that for 4 days the vegetable at lunch and dinner was asparagus...delicious veggie but a bit of overkill 19 November 2014
Rated 5.0 out of 5.0 by Great stay I stayed at Hotel Intercontinental for 4 nights for a conference that I attended. The room was spacious and inviting. The bed was comfortable and warm. The shower was nice and the water was hot right away. Overall, great experience. Would recommend to anyone. 19 November 2014
Rated 1.0 out of 5.0 by Comfortable bed and good service Customers should be advised of charges related to a Membership. The price that I was charged was twice that of the advertised rate on the internet. That does not encourage confidence. The food was of less quality than expected and over-priced. Three phone calls to get the matter over over-charged room taken care of. The Customer Service agent handled it when the Concierge could not or would not. 14 November 2014
Rated 5.0 out of 5.0 by Beautiful Hotel First experience at an Intercontinental Hotel. It was a beautiful, comfortable and convenient property for our visit to the Cleveland Clinic. 14 November 2014
Rated 5.0 out of 5.0 by Great place to stay All of the staff were helpful, friendly and courteous. The room was beautiful and very clean. Breakfast buffet was good (the muffins were outstanding). Only small glitch was that one of the phones in the room did not work and the clock (which we were told was supposed to automatically adjust to the time change) was off as hour. Otherwise great stay! 13 November 2014
Rated 5.0 out of 5.0 by Excellent Staff and Food! I was there for 5 nights for a conference and the staff was very helpful. The food served at the conference and at the restaurant is 5 Stars! The Chef is very tentative to Gluten-Free/Celiac people, which is extremly hard to find in a hotel settings. 10 November 2014
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InterContinental Cleveland

  • 9801 Carnegie Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, Czech, German, English, Spanish, Finnish, French, Hungarian, Italian, Polish, Portuguese, Turkish

Pet Policy

The hotel does not accept pets except for service animals. There is no charge for service animals. The hotel will provide assistance with referrals to kennels for pet care and boarding.
  • Local Time

    11:43 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 23 Room(s) with Accessibility Standards
    • Parking
    • Special Needs