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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and beautiful room I really enjoy the great comfy accomodations I receive at Intercontinental hotels and the cleanliness of the hotel. 17 September 2014
Rated 4.0 out of 5.0 by Bed was comfortable. Bed was comfortable. Of course, it will never replace my own bed. It was near Cleveland clinic and that is where I needed to be. The price was out of my normal range but I wanted to be close to my son and his surgery. 16 September 2014
Rated 4.0 out of 5.0 by One of my many stays/ first review There was lipstick on the telephone and soiled roll of toilet paper in the bathroom. The only curtains at the windows that can closed are shear which is a disadvantage... (1) I myself would like to darken the room when I sleep in the days (2) IF the windows are one way there should be a sign posted as it's very uncomfortable not knowing if someone watching so I had to get dressed in the dark. (Front desk had no information about the windows). (3) doors close very loudly so it's hard to sleep at nights. (4) would be helpful if points come up automatically to go toward rooms. (5) I will use again as I have no choice due to convenience. 15 September 2014
Rated 4.0 out of 5.0 by Convenient, comfortable and pleasant surroundings. I love staying at the Inter-Continental, The rooms are wonderful, the 24/7 room service is great, the staff is very accommodating and the convenience to the Clinic is so welcome. I would think you could provide mini refrigerators in the rooms though. A big part of your clientele is Clinic patients and it would make it so much easier to have a small fridge to keep medications, drinks and snacks in. Although I received the reduced transplant rate, the cost of the room should warrant this service with no charge. I was informed I could request a fridge, but the daily cost was unreasonable. I've stayed in much lower quality hotels that do provide this service at no additional cost. Other than that, I was very pleased with everything and will definitely stay with you again. (I already have my next reservation) 15 September 2014
Rated 5.0 out of 5.0 by Great service and very relaxing. Wonderful place to stay. Terrance the bell person was excellent! I needed a lot of assistance do to medical issues. He always went above and beyond helping my husband and I. The front desk and housekeeping are always 5 star. I recommend using valet parking instead of parking in front of the hotel. 15 September 2014
Rated 5.0 out of 5.0 by Elegant and comfortable I stayed twice; the first time I was in a suit as that was what was available, but even the single room was spacious enough. I downgraded the staff only because I had too little interaction with staff...I should mention that the lady that signed me in the second time remembered my face from the first time over two months before. The only drawback was a common one: the radio could not pull in big deal! 15 September 2014
Rated 5.0 out of 5.0 by A great night! I traveled to the Cleveland Clinic for a second opinion and found everything about my visit, including this hotel terrific. 13 September 2014
Rated 1.0 out of 5.0 by Poor Experience at ICH Cleveland Rude staff and a very cold hotel...will not be back 11 September 2014
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  • 9801 Carnegie Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, Czech, German, English, Spanish, Finnish, French, Hungarian, Italian, Polish, Portuguese, Turkish

Pet Policy

The hotel does not accept pets except for service animals. There is no charge for service animals. The hotel will provide assistance with referrals to kennels for pet care and boarding.
  • Local Time

    12:17 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 23 Room(s) with Accessibility Standards
    • Parking
    • Special Needs