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Cleveland

Rated 4.1 out of 5 by 245 reviewers.
Rated 5.0 out of 5.0 by Food and drinks at conference The hotel itself was first class in its quality and service. But the food served at our conference lacked variety and wasn't hot when we took it. The drinks were expensive for the quality and quantity received at our conference. 24 September 2014
Rated 5.0 out of 5.0 by Quality Visit First class property. Staff with one exception was most accommodating. Restaurant menus somewhat limited. Need a café where guests can get a quick bite. 24 September 2014
Rated 5.0 out of 5.0 Terrific room! Just spent one night here on the road. Property was beautiful. Room was excellent. Good comfort, good appointments. 24 September 2014
Rated 5.0 out of 5.0 by GREAT SERVICE AND FACILITIES Again, I have travelled to the Intercontinental at Cleveland Clinic over the last three years. The service has been great due to the night manager Stacey who exceeded my expectations every visit. I will definately stay with Intercontinental whenever I can as I travel extensively. Did not experience the Intercontinental treatment until Cleveland. Again, I will be back!!! 23 September 2014
Rated 5.0 out of 5.0 by Great food and excellent room The staff was very friendly and prompt at front desk. Room was excellent and great variety at restaurants at the hote. 22 September 2014
Rated 5.0 out of 5.0 concerige and valet These people are excellent in helping and making you feel more comfortable. I have never had such a wonderful hotel experience before. 20 September 2014
Rated 4.0 out of 5.0 by Home Away from Home We have enjoyed coming to Cleveland (Clinic) since the late 70's. The hotel and staff has always been remarkable. Our experience this time was certainly not the quality that we are use to. We appreciate hotels wanting to be green friendly. As a guest we expect our sheets to be straightened and our room to be swept, fresh towels, and cleaning of our desk area. We had to ask for the Housekeeping Manager to get the room re-cleaned. She was superior. She apologized and the room was freshened. This however is not the norm for this beautiful hotel and I would bet that this will never happen again. I would not under any circumstances stay anywhere in Cleveland but the InterContinental and I would advise anyone to only stay at this exceptional hotel. Guests Forever. 19 September 2014
Rated 4.0 out of 5.0 by Professional staff and Great Comfort! Great property, very clean, welcoming front lobby, professional staff and the beds were wonderful. I would definitely stay there again. Thank you. 18 September 2014
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Cleveland
  • 9801 Carnegie Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, Czech, German, English, Spanish, Finnish, French, Hungarian, Italian, Polish, Portuguese, Turkish

Pet Policy

The hotel does not accept pets except for service animals. There is no charge for service animals. The hotel will provide assistance with referrals to kennels for pet care and boarding.
  • Local Time

    6:27 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 23 Room(s) with Accessibility Standards
    • Parking
    • Special Needs