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Cleveland

WELCOME TO

Cleveland

Concierge Photo Concierge Signature
Giancarlo Airoldi
Chef Concierge

Insider Tips

LOCAL CULTURE

Driving

Cleveland’s many attractions and neighborhoods are spread out over a large area including into suburbs and are best visited by car, bus lines, or if you want make sure that everyone has a fun time with out getting lost, we would suggest you leave your car with us and instead take one of our private limousines.
STAY IN STYLE AT THIS LUXURIOUS CLEVELAND HOTEL
Experience every modern comfort and luxury next to University Circle cultural and arts district. This Cleveland hotel near Cleveland Clinic is within easy reach of Legacy City Village and the Rock and Roll Hall of Fame. Stroll among historic buildings, parks and museums or see what’s on at the theatres. If rest and relaxation is your aim, take comfort in the hotel’s spacious luxury suites or sample the hotel’s fine-dining choices, from freshly prepared sushi to the finest international cuisine.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Table 45 Restaurant and Bar break new ground with world cuisine, creative cocktails and a hip environment. The North Coast Café has breakfast and l...
  • Amenities & Services

    Our fitness centre features the latest Life Fitness equipment, free weights and a sauna. Fresh fruit and personal TVs are welcome extras.
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Our Renowned Spas
Awards

2 Star Certified Green Restaurant

Table 45 Restaurant located in the InterContinental Cleveland Hotel receives recognition as a 2 Star Certified Green Restaurant by the Green Restau...

Awarded "Best of the East" for 2011 from Meetings Focus East Magazine

The InterContinental Hotel Cleveland has been selected as a "Best of the East" property by Meetings Focus East Magazine. Readers of the magazine w...
Cleveland
  • 9801 Carnegie Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, Czech, German, English, Spanish, Finnish, French, Hungarian, Italian, Polish, Portuguese, Turkish

Pet Policy

The hotel does not accept pets except for service animals. There is no charge for service animals. The hotel will provide assistance with referrals to kennels for pet care and boarding.
  • Local Time

    8:18 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 23 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.0 out of 5 by 184 reviewers.
    Rated 5.0 out of 5.0 by Convenience and Comfort We enjoyed our stay at Intercontinental Hotel. The convenience to Cleveland Clinic was a real plus. Then after a long day to return to our room of pure comfort. The bed, pillows, and coverlet were the best. This was our 1st stay and we plan to return on our next visit to Cleveland Clinic. 29 July 2014
    Rated 3.0 out of 5.0 by Problems getting towels & room smelled smokey Hotel was beautiful & good value for location-made hospital stay much easier. We were upgraded to 12th floor. However upon arrival our room smelled like smoke...I called & asked front desk but they said it wasn't a smoking room. So they sent housekeeping up with some room spray. It didn't neutralize the odor & it particularly smelled as though someone had been smoking in the bathroom. It didn't go away. No offer was made to switch rooms which surprised me. I really let this go & just asked to note my bill so we would not be charged for the smokey smell. We realized there was only 1 set of towels in the bathroom. We were there/arrived around 630 that night & it was around 730-8 when we called to get more towels. We were told housekeeping would bring them up. Noone ever dropped off towels. None were left at the door either. We were exhausted & didn't complain or call again that night. figured we could get them quick at the front desk in the morning. We ran over to hospital at 510am. Only 1 of us took a shower due to lack of towels. When my father in law got into surgery I ran back to shower, close to 745am. I asked the front desk if I could just pick up towels since they weren't delivered last night & they said they didn't have any to hand me & when I asked if I could go to housekeeping to pickup myself they said I could not. They would have to have housekeeping bring them to our room. I told them they never brought the night before & they said they would ensure they brought them up. We go to our room...15 minutes passed in our room & still no towels. I called the front desk & said I'm still waiting on towels & can I go pik them up somewhere & they said no they'd have housekeeping bring them. Now 35 minutes has passed. No towels. I jump in the shower using used towels...not ideal & I'm very frustrated no one can manage to get us towels...i was very irritated. When I got done with a shower - probably a 15-20 minute shower (so almost one hour since i was at the front desk) finally a knock on our door & towels were delivered. This may seem trivial but having to ask 3-4 times for towels over a period of 12ish hours (night before into next morning) isn't acceptable. Why couldn't I just go to housekeeping & pickup myself? Why couldn't the front desk hand me towels? Why was the front desk hands off getting towels after I explained we'd been waiting since the night before? Just not acceptable customer service at all. 28 July 2014
    Rated 4.0 out of 5.0 by EXCELLANT FACILITY THE FACIITY MEET MY EXPECTATIONS BUT THE ROOM LACKED THE EQUIPMENT REQUIRED TO REHEAT FOOD THAT I BROUGHT BACK FROM DINNER. THERE WAS NO HAIR DRYER IN THE BATH. THERE WAS HOWEVER PLENTY OF HIGH PRICED SNACKS AND ALCOHOLIC BEVERAGES PROVIDED IN THE ROOM NEXT TO A VERY SMALL BUT ADIQUATE FRIDGE. I WOULD RECOMEND THE ROOM BASED ON ALL OTHER CRITERIA BUT WILL ASK MORE QUESTIONS THE NEXT TIME I BOOK. 27 July 2014