Rated 4.1 out of 5 by 292
Rated 2.0 out of 5.0 by Mit2 Great location for Cleveland Clinic
Not nearly as many amenities as the web site promises. Service was OK. Food was good for breakfast however dinner was very disappointing. Great location for Cleveland Clinic visits
26 February 2015
Rated 5.0 out of 5.0 by Terry 21 Relaxing trip
Met my expectations for quietness and amenities. Visited during a hospital stay for my wife at the Cleveland Clinic. I have stayed here in the past and the hotel has always provided me with the service and quality of amenities that I expect. The proximity to the hospital makes this an obvious and convenient choice.
25 February 2015
Rated 5.0 out of 5.0 by Louca321 Attentive to Customer Needs
We stayed at this particular hotel because of a medical procedure having to be performed the day after arrival. The staff could not have been more accommodating. They offered assistance from directions, to available amenities, to shuttle service. When people's minds are on health issues, it's nice not to have to think about everything else.
20 February 2015
Rated 1.0 out of 5.0 by Levis_Online Nice building- poor contents
The hotel itself is really nice and updated, beds were comfortable and rooms were clean. Hotel staff are very unorganized and treated us more like an inconvenience than a customer.
Overall this hotel was a big let down compared to the usual IHG brand experience.
19 February 2015
Rated 5.0 out of 5.0 by 1973 Good location
Great place to stay! Close to cleveland clinic foundation.
16 February 2015
Rated 4.0 out of 5.0 by Bpj 1975 Good Stay overall
Overall, was a good stay. Bed made my back hurt in morning, but my wife thought it was very comfortable. Very good location for the Cleveland clinic, within walking distance, and if not mobile, they have a shuttle that passes every 15 minutes. Restaurant is overpriced and not good. Although it's convenient, it's just ok at best on taste, but overpriced.
Concierge and front desk staff were super.
10 February 2015
Rated 5.0 out of 5.0 by worriedspouse stay while spouse was at Cleveland Clinic
The staff made this stressful time easier. Everyone was helpful and accommodating especially the waitstaff in the restaurant.
09 February 2015
Rated 4.0 out of 5.0 by Magella1102 Friendly service and great beds
This hotel has very comfortable beds. The room was great. It was very spacious, clean and quiet. The valet parking was great and well worth the money and they were great. Breakfast buffet was good. Not a great selection but food was good. Service in there was a bit slow and they were not busy so we didn't understand waiting so long for coffee. Front desk staff very helpful in usiing the bus service. There is not much in the very close area to do (stores or shopping or dining) Would stay again here if the need was there.
09 February 2015