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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 236 reviewers.
Rated 4.0 out of 5.0 by Not what it used to be A stay at the Intercontinental Suites hotel used to be a great experience. A little more than a year ago things seem to have changed drastically. As a Gold Level Priority Club member, I cannot even get a bottle of water. The hotel no longer has vending machines, requiring a trip to the bar for water or anything else. The rooms are seldom well-vacuumed. I paid for a Pure room on my last stay. It did have the air purifier. However, the carpet was dirty, the room was dusty, and there was no protective cover on the mattress or the box spring. Most recently, the courtesy van has been eliminated. The bellmen are the only thing that remain great. 23 November 2014
Rated 5.0 out of 5.0 by 3 day stay Complementary breakfast was good and a definite plus. All the staff was very frindly, from the guy who was setting up conference room tables, maids and check in, all had a good word, from hello to asking if we needed any thing. This kind of attitude is a refliction on good management. Thanks 22 November 2014
Rated 4.0 out of 5.0 by Great location for extended stay The Intercontinental Suites was a great location when family needs a place to stay close to a relative that needs hospitalization at the Cleveland Clinic. The suite/bedroom was just the right size for our needs. The breakfast in the hotel restaurant was very good; however the menu selection and food for dinner was not very good. Bus service to and from the Clinic was excellent. 20 November 2014
Rated 5.0 out of 5.0 by good. It was good. very very very good. so good I might go again. good. 19 November 2014
Rated 4.0 out of 5.0 by Is this really Intercontinental My image of Intercontinental is always of a premium experience which this definitely is not Room was spacious and comfortable but not in perfect condition, heating could not be controlled and some fittings were battered Not at t level I would expect 18 November 2014
Rated 4.0 out of 5.0 by COMFORTABLE AND SPACIOUS COMFORTABLE BEDS, SLEEPER SOFA ALSO VERY COMFORTABLE. TWO TVS LARGE BATHROOM AREA. VERY NICE STAY AND WILL RETURN NEXT TIME I AM IN CLEVELAND 18 November 2014
Rated 3.0 out of 5.0 by Service was good, room was bad The room was way too basic for the cost. It had uncomfortable sofas and chairs and was just a standard room. It should have been much nicer for the price. The bed was comfortable and the staff was nice. Very expensive to park. I wouldn't stay here again. 17 November 2014
Rated 4.0 out of 5.0 by Convenient to Cleveland Clinic Convenient but pricey. Services at more affordable hotels were better. Staff is arrogant and caters to the more affluent looking guest. Maintenance complaints were ignored, all though minor. 15 November 2014
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InterContinental Suites Hotel Cleveland

  • 8800 Euclid Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074300

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Croatian, Hungarian, Italian, Chinese

Pet Policy

The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.
  • Local Time

    2:20 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs