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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 233 reviewers.
Rated 4.0 out of 5.0 by Great location for extended stay The Intercontinental Suites was a great location when family needs a place to stay close to a relative that needs hospitalization at the Cleveland Clinic. The suite/bedroom was just the right size for our needs. The breakfast in the hotel restaurant was very good; however the menu selection and food for dinner was not very good. Bus service to and from the Clinic was excellent. 20 November 2014
Rated 4.0 out of 5.0 by Is this really Intercontinental My image of Intercontinental is always of a premium experience which this definitely is not Room was spacious and comfortable but not in perfect condition, heating could not be controlled and some fittings were battered Not at t level I would expect 18 November 2014
Rated 4.0 out of 5.0 by COMFORTABLE AND SPACIOUS COMFORTABLE BEDS, SLEEPER SOFA ALSO VERY COMFORTABLE. TWO TVS LARGE BATHROOM AREA. VERY NICE STAY AND WILL RETURN NEXT TIME I AM IN CLEVELAND 18 November 2014
Rated 3.0 out of 5.0 by Service was good, room was bad The room was way too basic for the cost. It had uncomfortable sofas and chairs and was just a standard room. It should have been much nicer for the price. The bed was comfortable and the staff was nice. Very expensive to park. I wouldn't stay here again. 17 November 2014
Rated 4.0 out of 5.0 by Convenient to Cleveland Clinic Convenient but pricey. Services at more affordable hotels were better. Staff is arrogant and caters to the more affluent looking guest. Maintenance complaints were ignored, all though minor. 15 November 2014
Rated 5.0 out of 5.0 by Wonderful Staff and Personnel I was fascinated at check-in to check out. I will look forward to staying at more InterContinentals in the future. 15 November 2014
Rated 3.0 out of 5.0 by good bed charge me wron the room was good the bed was good the employes was exelente 12 November 2014
Rated 1.0 out of 5.0 by disapointing My recent visit to your hotel was very disappointing. A few weeks ago I made some changes to my reservation and that was the start of the problems. I was treated very rudely by two Intercontinental employees before finally being transferred to someone who could help me and to get my reservation changed. On the date of my stay I found most of the staff I encountered rude and acted as if they did not care if I stayed there or not. There was no vale to be seen when I arrived and then was treated very rudely by the vale when I tried to park the car myself. Then when I did reach the desk to check in the staff there was less than friendly. Then when I checked out again, no vale to be found and had to go back inside to request that a vale get my car. Not a good experience at all. Your hotels need to more than just put fruity water, and nice furniture in the lobby's. I could care less about that stuff. What is most important to me is that the people I come in contact with act as if they care that I am there. They do not have to care that I am there, but they can at least fake it so that I think that they care. Your staff could not event fake it. 10 November 2014
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InterContinental Suites Hotel Cleveland

  • 8800 Euclid Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074300

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Croatian, Hungarian, Italian, Chinese

Pet Policy

The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.
  • Local Time

    6:49 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs