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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 276 reviewers.
Rated 2.0 out of 5.0 by Solo por necesidad el ho tel está ubicado en forma excelente para pacientes de la cleveland clinic (la cual recomendamos por la calidad y tecnica pero tambien por la calidez de su personal) . Pero el personal del hotel, empezando por el manager, no se molesta en dar un buen servicio, Claro, los clientes, casi todos pacientes de la clínica, tienen otras cosas de que preocuparse. Salvo la concierge y una sola persona del front desk (de mas de 6) fueron excelentes, Los demás de mala a muy mala atención, Pedir un taxi era un problema, pues llaman a amigos en vez de a taxis con reloj, los cuales cobran segun el día, pero además hay que esperarlos mucho tiempo. Un día quedaron las sabans sin tender 22 January 2015
Rated 1.0 out of 5.0 by Not a very happy stay I checeked in about 3:45pm and when I got to the fourth floor to room 425 there was a box full of trash at my door. I was not pleased I took a picture it was so much garbage leaking from that box. 22 January 2015
Rated 3.0 out of 5.0 by Not as expected The rooms are expensive with minimal amenities. Parking is an issue. We were told there was parking but not that it was so far away. Valet parking means right behind the hotel and our car was covered with snow when it was returned. Dinning at the hotel is very expensive. No option there either. No snack machines or drink machines that I saw. So if you want a bottle of water or soft drink you better take it with you. If you need a cart to take your belongings to your room there is not one. The "bellboy" is your option here. More money. Also there is no continental breakfast or pool. There is a workout room. If you are staying in Cleveland and don't mind driving, there are other hotels within a short distance for less, with more amenities. This was our first time to Cleveland and we were there to go to the Cleveland Clinic so we thought being close and having a shuttle would be the way to go. If there is a next time, we will not stay here. 21 January 2015
Rated 3.0 out of 5.0 by My experience The rooms were clean and we'll maintained. We rented two rooms, one was too warm and the other was too cool, and the temperature could not be adjusted. Breakfast was over priced. Had a bad experience during breakfast watching customer handle all the apples, when I questioned the waitress about this she replied "she does this all the time". Have never had to pay for parking at a hotel before but that wasn't the case here, $18 per night. Location was great for our appt. at the clinic but next time will probably stay elsewhere. 20 January 2015
Rated 4.0 out of 5.0 by close to clinic Easy to get to the Cleveland Clinic with efficient shuttle service. Hotel is clean and beds are wonderful. The small kitchen makes it easy to prepare your own meals with the microwave. It has a decent size refrigerator for having cold items. 19 January 2015
Rated 2.0 out of 5.0 by Expensive The rooms are expensive with minimal amenities. There is no Continental breakfast,and no pool. Dinning at the hotel is also very expensive. If you are staying in Cleveland, there are other hotels within a short distance for less, with more amenities. 15 January 2015
Rated 3.0 out of 5.0 by Bad heating The heating in our room was not good. We were not able to stay comfortable. We were there for two nights, and it was too hot or too cold for the entire stay. We reported the problem the next morning, and were told, by the maid, that someone had been there to fix it. However, by morning we were roasting or too cold if we turned the system off. I checked out and complained to the front desk and they said they would give me one night of free valet parking. Big deal! The suite was otherwise fine. 13 January 2015
Rated 5.0 out of 5.0 by Great service all around. We would definitely consider staying at this hotel chain in the future because of its excellent service and cleanliness. The only complaint we have is the cost of renting one movie. It´s too expensive! 11 January 2015
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InterContinental Suites Hotel Cleveland

  • 8800 Euclid Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074300

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Croatian, Hungarian, Italian, Chinese

Pet Policy

The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.
  • Local Time

    8:13 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs