Rated 4.1 out of 5 by 344
Rated 5.0 out of 5.0 by Ed2016 Excellent hotel for price!
I would recommend this hotel to anyone who visits the Cleveland area. Great accommodations and wonderful service from the staff.
May 19, 2015
Rated 5.0 out of 5.0 by mbme4 first Intercontinental experience
We absolutely enjoyed our first visit to the Intercontinental suites in Cleveland! The staff was amazing, and who doesn't love valet parking....! We would highly recommend Intercontinental Suites.
May 14, 2015
Rated 5.0 out of 5.0 by Stasia3 Perfect Stay
Only great hotel in Cleveland area that accepts 18+ and we hope it stays that way. It's very hard to find a quality hotel that will allow under 21 year olds and have an excellent experience. We encountered great service in all aspects from check-in to breakfast. Our standard King room unexpectedly (in a good way) had a bedroom separate from the bathroom and living room and was completely sound proof. Located in a clean area of town, our stay was exactly what we needed: worry-free. We will be back this year when we pass through Cleveland again. Only wish more IHG hotels allow under 21 year old travelers.
May 13, 2015
Rated 3.0 out of 5.0 by Bondboy49 Nice hotel, excellent location, But...
The hotel is extremely well located if you have reason to be at either Cleveland Clinic or Case Western, or if you are visiting family that live on the east side of the city proper.
The hotel is very clean and the staff are very friendly and willing to assist.
BUT....the rooms are small, the bathroom is extremely small. The room was very warm, and even though we turned the temperature down to the lowest setting, there was no cool air. Also, the pillows were very hard and extremely uncomfortable.
The morning breakfast buffet was generic. The fruit was very fresh, but eggs were cool and a bit pasty and the breakfast potatoes were way over done.
May 13, 2015
Rated 4.0 out of 5.0 by SilkyC Comfortable beds, great service, poor ventilation
While the room and amenities were very nice, the air conditioning left plenty to be desired. My wife and I both like the room cold for sleeping and we cold never get the room to go below 70 degrees even though we set the thermostat to 65 degrees. The valet staff could be a little friendlier.
May 12, 2015
Rated 5.0 out of 5.0 by The Skippy Convention Duty
Great Hotel just not close to downtown. Used public trans for trip downtown
May 11, 2015
Rated 5.0 out of 5.0 by DCAH Great Service and Convenient for training at Hospital
I was involved in intensive training at the Cleveland Clinic. Location, room amenities and customer service were all outstanding making the accommodations as memorable as the training.
May 10, 2015
Rated 5.0 out of 5.0 by Gianni48 Ottimo suites hotel
Molto pratico per vicinanza Cleveland Clinica e facile accesso downtown
May 10, 2015