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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 249 reviewers.
Rated 5.0 out of 5.0 by Clinic visit When frequwnt clinic visits are needed, a little more cost reduction would be appreciated. 13 December 2014
Rated 5.0 out of 5.0 by sofa - staff matress on sofa bed uncomfortable, but not unusual for pull-out sofa bed staff well-versed in good customer service 13 December 2014
Rated 3.0 out of 5.0 by Clean, Spacious Dear Intercontinental, Booking was simple. Check In was a breeze. The hotel was clean in common areas and very clean in my actual room. There is no reason why any of your guests should be surprised by a mandatory $17/night/vehicle valet fee. Here's an easy fix to a simple problem: Be up front about parking fees when customers are booking their rooms. It was an unexpected, significant, and irritating expense especially when the parking lot is 50 feet away from the hotel. I wouldn't have minded paying the fees if I was told from the beginning that there was no free parking available. If told up front about parking fees, it wouldn't have stopped me from booking a room, so please just tell future customers about this, or just increase room rates by $17. All in all, the pros outweigh the cons and I would stay here again! 12 December 2014
Rated 4.0 out of 5.0 by Clean facility and excellent staff The staff were great and willing to answer any questions we had. They took the time to inform us of places to eat in the area. They took care of all our needs during our stay. The facility is very nice. Everything is neat and clean. The only problem we had was the room temperature. We had no way of decreasing the heat. We had to turn the system down and open windows. Even then, the room was still uncomfortably warm. 12 December 2014
Rated 3.0 out of 5.0 by Nice room. Bed was very soft. Couldn't sleep My only issue besides the uncomfortable bed Was even when i had asked for the safe to be repaired as it didn't work. That request was ignored Also toilet was blocked Otherwise not a bad overall experience 08 December 2014
Rated 5.0 out of 5.0 by Wonderful Experience Amazing bed, the room was very dark for sleeping, the kids slept great (pull-out bed and crib) in the living room area. Staff were super friendly. Shuttle service excellent 05 December 2014
Rated 4.0 out of 5.0 by First time to Cleveland This place is ideally suited to going to the Cleveland Clinic and they give a discount to patients. I never paid that much for a place to stay but the convenience weighed out. There are Cleveland Clinic shuttle buses at no charge to take you all around Cleveland Clinic Campus that pick you as you walk out the door, and a bus stop within a stones throw to take you where you need to go in the city and beyond.The concierge staff helps you figure out how to get you where you need to go. You can buy a public transportation pass for any public bus, and the train for an extended time which is cheap. The train takes you where you want to go from the airport to a station which will hook you up for the buses which will take you where you need to go more specifically. The train ride to or from the airport takes 45 minutes to or from Tower City( in the middle of town) and the bus to Cleveland Clinic takes about 30 minutes. I hoped this helped someone not have to figure all this out on their own. The cab from the airport to Tower City was just shy of $100 one way. It is about 14 miles south of town. The neighborhood was a bit ominous as a lone woman, but the Hotel is right across from the police station.. I was told not to go out after dark by myself., by some people at the bus stops.I never had any issues while on any public transportation system and felt safe enough.Generally speaking people were very helpful. The rooms had a small area for food prep. There was a shortage of grocery stores in the area though that were easy to get to. The food was tasty, the laundry facilities were really expensive-- $5 for washer/ $4 for drier for one load, but they did sell laundry soap. If you dont want the hassle of having to commute back and forth to Cleveland Clinic it is a good place to stay. Public transportation takes time and it hard for someone who has health issues to contend with commuting. If I have to go back I will stay there again for the convenience. I am not sure if the service is available there as I did not ask, but a listing of how to get to some of the places locally would have been nice along with how far it was to walk from the bus stop. The place was very clean, and the staff helpful and polite. You can save a lot of money by buying a publictransportation pass for an extended time which is good for any bus and the train. 04 December 2014
Rated 5.0 out of 5.0 by Welcoming and respectful Representative was friendly, respectful, and truly welcomed us in her voice and tone. Room was clean, quite and safe. 01 December 2014
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InterContinental Suites Hotel Cleveland

  • 8800 Euclid Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074300

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Croatian, Hungarian, Italian, Chinese

Pet Policy

The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.
  • Local Time

    2:34 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs