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Suites Hotel Cleveland

WELCOME TO

Cleveland

Concierge Photo Concierge Signature
Giancarlo Airoldi
Chef Concierge

Insider Tips

LOCAL CULTURE

Driving

Cleveland’s many attractions and neighborhoods are spread out over a large area including into suburbs and are best visited by car, bus lines, or if you want make sure that everyone has a fun time with out getting lost, we would suggest you leave your car with us and instead take one of our private limousines.
TAKING GOOD CARE OF YOU, CLEVELAND LUXURY HOTEL CLOSE TO THE CLINIC
InterContinental Suites Hotel Cleveland, the region’s only wellness focused all-suite hotel, is conveniently located on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    C2 Restaurant, Bar and Lounge delights guests with the experience of fresh, cultural cuisine from Mediterranean countries as rich and diverse in cu...
  • Amenities & Services

    Our fitness centre offers cardio machines, weights and plenty of natural light to brighten your morning workout. You’ll also have access to the Wal...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Suites Hotel Cleveland
  • 8800 Euclid Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074300

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Croatian, Hungarian, Italian, Chinese

Pet Policy

The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.
  • Local Time

    5:26 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 173 reviewers.
    Rated 5.0 out of 5.0 by Wonderful experience overall great staff and great service From the the valet parking attendant to the waiter in the dining room everything was perfect! The hotel brightened what would have been an otherwise, tense, dreary visit to the hospital. I got the rest I so badly needed. Who knew how important a hotel room could be! 22 August 2014
    Rated 1.0 out of 5.0 by bit by bee,ant or wasp or spider or? sewage backup in room If mgt had contacted me after my complaint I would not have to post this. Problems were handled well at beginning, by desk clerk but further contact because of the bug bite was not followed up on by higher mgt. Everyone was apologetic and rooms, other than the bug and sewage backup, were nice and clean. I have a feeling that this problem was not worth higher mgt to speak with me, which seems odd. 19 August 2014
    Rated 1.0 out of 5.0 by Terrible customer service From beginning to end I had a negative experience. I arrived after the standard check in time attempting to access my room, but was told that it had to be inspected first as a part of the hotel's standard check in process. I don't understand why this had not already been done if we booked the room in advance, or why it took 15-20 minutes to do. I booked the hotel for a bachelorette party, so there were other guests that came to the room throughout the day but did not stay over. When one of these guests arrived she said she had a negative experience with the valet who repeatedly walked away from her while she was asking questions. He also did something that temporarily damaged the ignition of her car with the key he was given. An hour after everyone arrived we received a very rude call from a woman at the front desk who told me that my guests needed to move their cars from the front of the hotel. After checking with my guests I found that any cars that had been left by our party were given to the valet. However, she was adamant that the cars were ours. I asked for the make and model or license plate of the cars in question, but she could not provide them. They had not even bothered to get all of the relevant information before calling to harass us. One of my guests went down to confirm that the cars weren't ours (which they weren't), and was told that they had been calling all of the rooms with bachelorette parties going on because they weren't sure whose cars they were. If that was the case there was a much more polite way to handle the conversation when she called. Later I asked to have my car brought around to go out for the evening, but when I attempted to get in I found that the keys weren't there. I got out and asked the man where they were, and he took me to the box of keys and asked me to identify the ones that go with my car. When I told him they weren't there he mentioned that they had a hard time finding them earlier too. Finally, he put it together that my car was already out front (the car he had just seen me get out of), took me back to it, and dug my keys out from under the seat where they had been left by one of the valets. I have never had that many issues at a hotel, especially not one that is supposed to be at the level of the Intercontinental. 17 August 2014