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WELCOME TO

Cleveland

{en_US=Campbell Black, General Manager}
Campbell Black
General Manager

Insider Tips

LOCAL CULTURE

Driving

Cleveland’s many attractions and neighborhoods are spread out over a large area including into suburbs and are best visited by car, bus lines, or if you want make sure that everyone has a fun time with out getting lost, we would suggest you leave your car with us and instead take one of our private limousines.
TAKING GOOD CARE OF YOU, CLEVELAND LUXURY HOTEL CLOSE TO THE CLINIC
InterContinental Suites Hotel Cleveland, the region’s only wellness focused all-suite hotel, is conveniently located on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden.

Guest Reviews

Anywhere Check-In is a simple process that will help you start enjoying your travel earlier.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    C2 Restaurant, Bar and Lounge delights guests with the experience of fresh, cultural cuisine from Mediterranean countries as rich and diverse in cu...
  • Amenities & Services

    Our fitness centre offers cardio machines, weights and plenty of natural light to brighten your morning workout. You’ll also have access to the Wal...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Suites Hotel Cleveland

  • 8800 Euclid Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074300

  • Driving Directions
  • Transportation
   

Languages spoken by staff

Arabic, English, Spanish, French, Croatian, Hungarian, Italian, Chinese

Pet Policy

The hotel does not allow pets except for service animals. There is no charge for service animals. Our Concierge staff would be please to assist you with referrals for kennels and pet care.
  • Local Time

    11:01 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 334 reviewers.
    Rated 1.0 out of 5.0 by Poor Service - Will not stay again Had many problems during recent stay at this location with very poor staff service and staff communication. Front desk and operator did not answer phones on several different occasions (weekend stay). Front desk staff was actually missing in action - to the point I had to call the hotel from my cell phone while waiting in lobby at 10:30pm on a Saturday night to deal with a missing valet parking attendant. You can only valet park at this location and the wait times are horrendous. At times there was no one there to receive your car keys. Hotel staff, including valet, seems understaffed or the staff is just not caring, maybe both. Poor service might be normal at this Intercontinental since upon checkout was not asked how my stay was ... possibly a tell tale sign they didn't want to know??? Tired of hearing about the poor service maybe ??? For a luxury hotel, this property is just awful. April 29, 2015
    Rated 1.0 out of 5.0 by Terrible customer service The Intercontinental preys on people who need to be near Cleveland Clinic when they are at their most vulnerable. This hotel takes advantage of a captive audience of stressed people at the Cleveland Clinic hospital. They overcharged my bill for a 5 day stay which I pointed out to the desk clerk at checkout. She was dismissive and completely unhelpful. Of course the manager was too busy to come to speak to me. I was required to be at the hospital and could not wait for the manager. The promised call from the manager never came. When I called to straighten this out the manager was not very nice about it but did say he would take care of the incorrect charges. At the end of the month my credit card bill came through with all the charges on it. Yet another call to the hotel yielded yet another thoughtless unhelpful person who constantly interrupted me and refused to listen to my explanation of the problem. The stress of fighting with this hotel is not worth it at this point it but it certainly has made a stressful medical situation much worse. Everyone I have dealt with is rude and unacquainted with the concept of customer satisfaction. I will definitely tell everyone to stay somewhere else when visiting Cleveland Clinic. April 23, 2015
    Rated 5.0 out of 5.0 by very comfortable I stayed at the hotel for an appointment at the Mellen Center. Room was clean April 22, 2015
    • 2015-05-02T11:45:04.663-05:00
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