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Rated 4.7 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Another relaxing holiday Another memorable return to the beauty and peace of the Presidente Cozumel - very relaxing and peaceful week of diving, sunbathing and relaxing. Rooms very comfortable, good lunches on the beach, dinners at Alfredos and Napa Grill (great steaks) and really great diving with ScubaDu - areas for improvement are the quality of food at dinner in the palapa (poor) and the almost rude check out service. All the staff were brilliant but were let down by the reception desk! July 29, 2015
Rated 5.0 out of 5.0 by Excelente!! Excelente experiencia, lindas instalaciones y excelente atención y amabilidad de todos los colaboradores. July 29, 2015
Rated 5.0 out of 5.0 by Presidente Intercontinental Cozumel We had the best vacation thanks to this hotel. The resort is beautiful and the staff are the best I've ever seen. Everyone was so friendly and accommodating. The guys at the restaurant and on the beach were fun and hardworking. Now that we are back we really miss seeing them. July 29, 2015
Rated 4.0 out of 5.0 by Great Location Been coming here for the last 4 years in a row. Great service and location. Food is outstanding but pricey. I guess you can say you get what you pay for. I practically live at IHG properties as I travel a lot. been trying for upgrades to a suite here with no luck. Spire and Ambassador status here has no meaning so don't waste your points or money on an ambassador status unless you stay at other Presidentes. With other Presidentes I am treated above and beyond what I expect, here in Cozumel it is about how much more money they can get out of you at the moment and not your loyalty. Next year going to stay at another resort and see how that goes. July 25, 2015
Rated 5.0 out of 5.0 by Comentario Con referencia a mis estadía en el Hotel, me gustaría hacer mención que en una petición que realice al área de servicio a cuarto no me fue atendida, solicite dos platos, dos cucharas y dos tenedores obteniendo una respuesta positiva, mas nunca llego lo solicitado esto el día en que entre al cuarto. Por otra parte, a mi llegada al cuarto en el trayecto encontramos una charola, con restos de los que parecía un desayuno que duro ahí hasta la tarde de ese día sin recoger. Estas dos observaciones, solo son recomendaciones que deben de cuidar como hotel, ya que mi alojamiento fue excelente, pero el que no fuera atendida mi solicitud al cuarto fue muy malo. Les comento que al siguiente día, hice la misma petición, pero ahora a la recepción esto solo por dos cucharas y si fue atendida, temiendo claro que no fuera así. En general es un lugar excelente para descansar y es muy acogedor, volveré nuevamente. July 23, 2015
Rated 5.0 out of 5.0 by july 2015 We had a wonderful time at the Cozumel resort. I have been to Cozumel many times July 22, 2015
Rated 5.0 out of 5.0 by Excelente ubicación e instalaciones Es un hotel muy bonito y amplio. Las instalaciones y los cuartos son muy confortables, pero sólo las habitaciones con vista al mar: Ocean View y Ocean Front. Las habitaciones con vista a la piscina no tienen buena vista (dan a los techos=} ver fotos) y son muy oscuras, por lo que yo sólo recomendaría reservar en habitaciones que den al mar para que realmente valga la pena, en caso de no tener vista al mar definitivamente escogería otro hotel. July 21, 2015
Rated 5.0 out of 5.0 by A Perfect Vacation The weather was moderately hot, the ocean was cool and beautiful so we spent many hours each day snorkeling in the gorgeous water surrounding this hotel. We stayed in a reef room that is well worth the extra price. You are right on the beach and the view is stunning. There were often only a few other guests on our beach at any time which made this location even nicer. Our room was clean and comfortable. We ate at the restaurants on the property and had many delicious meals. Our dinner at Alfredo's rivaled our best meals on our trip to Italy last year. Also be sure to try the Intercontinental burger at the main restaurant, it was huge and delicious. All of the hotel and restaurant staff were friendly and helpful. Most went above and beyond to fulfill any request we made. They even cleaned a couple of special sea shells for us. We enjoyed the resort so much that we rarely left for other destinations the entire week we visited. This was one of the best vacations I have ever taken in many years of travel. July 21, 2015
  • 2015-08-02T11:05:51.617-05:00
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InterContinental Presidente Cozumel Resort Spa

  • Km 6.5 Carretera A Chankanaab
  • Cozumel , 77600
  • Mexico
  • Front Desk +52-987-8729500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, Italian

Pet Policy

The resort does accept pets, however pets must weigh 20 pounds or less and be on room premises. There is a 25 usd fee per day. Pets cannot be unattended and are not allowed in restaurants, pools or beach areas.
Pet Fee $25.00 per night
  • Local Time

    9:10 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking