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Rated 4.7 out of 5 by 276 reviewers.
Rated 4.0 out of 5.0 by Great Location Been coming here for the last 4 years in a row. Great service and location. Food is outstanding but pricey. I guess you can say you get what you pay for. I practically live at IHG properties as I travel a lot. been trying for upgrades to a suite here with no luck. Spire and Ambassador status here has no meaning so don't waste your points or money on an ambassador status unless you stay at other Presidentes. With other Presidentes I am treated above and beyond what I expect, here in Cozumel it is about how much more money they can get out of you at the moment and not your loyalty. Next year going to stay at another resort and see how that goes. July 25, 2015
Rated 5.0 out of 5.0 by Comentario Con referencia a mis estadía en el Hotel, me gustaría hacer mención que en una petición que realice al área de servicio a cuarto no me fue atendida, solicite dos platos, dos cucharas y dos tenedores obteniendo una respuesta positiva, mas nunca llego lo solicitado esto el día en que entre al cuarto. Por otra parte, a mi llegada al cuarto en el trayecto encontramos una charola, con restos de los que parecía un desayuno que duro ahí hasta la tarde de ese día sin recoger. Estas dos observaciones, solo son recomendaciones que deben de cuidar como hotel, ya que mi alojamiento fue excelente, pero el que no fuera atendida mi solicitud al cuarto fue muy malo. Les comento que al siguiente día, hice la misma petición, pero ahora a la recepción esto solo por dos cucharas y si fue atendida, temiendo claro que no fuera así. En general es un lugar excelente para descansar y es muy acogedor, volveré nuevamente. July 23, 2015
Rated 5.0 out of 5.0 by july 2015 We had a wonderful time at the Cozumel resort. I have been to Cozumel many times July 22, 2015
Rated 5.0 out of 5.0 by Excelente ubicación e instalaciones Es un hotel muy bonito y amplio. Las instalaciones y los cuartos son muy confortables, pero sólo las habitaciones con vista al mar: Ocean View y Ocean Front. Las habitaciones con vista a la piscina no tienen buena vista (dan a los techos=} ver fotos) y son muy oscuras, por lo que yo sólo recomendaría reservar en habitaciones que den al mar para que realmente valga la pena, en caso de no tener vista al mar definitivamente escogería otro hotel. July 21, 2015
Rated 5.0 out of 5.0 by A Perfect Vacation The weather was moderately hot, the ocean was cool and beautiful so we spent many hours each day snorkeling in the gorgeous water surrounding this hotel. We stayed in a reef room that is well worth the extra price. You are right on the beach and the view is stunning. There were often only a few other guests on our beach at any time which made this location even nicer. Our room was clean and comfortable. We ate at the restaurants on the property and had many delicious meals. Our dinner at Alfredo's rivaled our best meals on our trip to Italy last year. Also be sure to try the Intercontinental burger at the main restaurant, it was huge and delicious. All of the hotel and restaurant staff were friendly and helpful. Most went above and beyond to fulfill any request we made. They even cleaned a couple of special sea shells for us. We enjoyed the resort so much that we rarely left for other destinations the entire week we visited. This was one of the best vacations I have ever taken in many years of travel. July 21, 2015
Rated 5.0 out of 5.0 by Great Place I have never traveled to a resort where I felt that I was the king. The staff was great anything you wanted you got I recommend will come here every year. July 20, 2015
Rated 5.0 out of 5.0 by IC Presidente Cozumel Stay Really enjoyed our stay here. Friendly staff and good snorkeling right off the beach. July 17, 2015
Rated 4.0 out of 5.0 by Cozumel Family Vacation We stayed a total of 6 nights - 2 adults and one 14 y/o in one room. The beds are regular size (not queen) which took some getting use to, especially if you are accustomed to a king size. The rooms are very spacious, I don't understand why they don't offer queen size beds. The service and cleanliness were exceptional. The staff were very gracious and accommodating. The WiFi worked great upon our arrival, but then it went down. We were told they were "changing it". We were without WiFi service for 2.5 days which was annoying when you wanted to research some of the activities in the area. Once it came back up, it worked fine. The food was delicious, but WAY overpriced. You can take a taxi into San Miguel, eat at a restaurant that serves food just as good for less than half the price including the cab fare. July 15, 2015
  • 2015-07-28T11:21:26.207-05:00
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InterContinental Presidente Cozumel Resort Spa

  • Km 6.5 Carretera A Chankanaab
  • Cozumel , 77600
  • Mexico
  • Front Desk +52-987-8729500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, Italian

Pet Policy

The resort does accept pets, however pets must weigh 20 pounds or less and be on room premises. There is a 25 usd fee per day. Pets cannot be unattended and are not allowed in restaurants, pools or beach areas.
Pet Fee $25.00 per night
  • Local Time

    8:43 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking