InterContinental Hotels & Resorts | Frequently Asked Questions
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If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
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Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Frequently Asked Questions

Search our information centre to find specific answers to many commonly asked questions. By browsing through our topics, you'll be able to answer your questions when it's most convenient for you.


Best Price Guarantee

Where can I find more information about the InterContinental Hotels & Resorts Best Price Guarantee?
The InterContinental Hotels & Resorts Best Price Guarantee is our promise that you will always find the best hotel room prices for any InterContinental Hotels & Resorts property on our websites. Learn more about InterContinental Hotels & Resorts' Best Price Guarantee Link will open in new browser window.. View the complete terms and conditions Link will open in new browser window..
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