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  • 1 888 IC HOTELS
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Rated 3.7 out of 5 by 191 reviewers.
Rated 1.0 out of 5.0 by What a nightmare The elevators and escalator were broken most of the time. That meant walking up and down the stairs with my arthritic knees, and very limited access to the room I paid for. At least I was on the 4th floor -- any higher and I would have been a prisoner for the entire four days. The heat seemed to be off in the entire hotel. It was freezing cold everywhere except my room. They had a temporary heater in the lounge, but it was not turned on until Monday when I was checking out. Would I recommend this property? I wouldn't let my _dog_ stay in this dump! 28 February 2014
Rated 5.0 out of 5.0 by Furry Fiesta 2014 Rooms were comfortable for our stay. We were there for the furry convention and since there were a lot of people around, my only gripe is that sound traveled way too well in this hotel. We could hear people in the hallways much too clearly, but that has been a common experience for me in almost any hotel, since I only really stay at them for conventions. Even still, mostly of these people were only speaking slightly above normal. We could also hear the people on the balconies two stories below us very clearly too. I was able to shut out light pretty easily but I had to flip over the alarm clock every night because it was like a second sun. My only wish was that the rooms had mini fridges, but I accept that I will probably not have this luxury very often in a hotel where conventions take place. As a complete aside, I have to question why there is a telephone next to the toilet. 28 February 2014
Rated 5.0 out of 5.0 by Excellent experience all around! From start to finish, I never had a moment of trouble with this property. The staff were always prompt, friendly, and professional. The hotel was exceptionally clean, the rooms were spacious and comfortable, and everything went off without a hitch despite the considerable size of the group that was present for the weekend. The price was very, VERY reasonable for the amenities offered, and I would gladly stay again given the opportunity. 27 February 2014
Rated 3.0 out of 5.0 by Good, but can be so much more. I stayed there for a recent convention of about 1800 people. The hotel and grounds were quite beautiful, and stepping into the hotel definitely made it seem like a sizable place. My first impression past that was not a good one as the room I had booked a few months before was not available and the options presented to me were to take a single kingsized room or cancel my reservation. Having flown in from Canada, I was not about to go hotel hunting. Other Positives: - The room I got was nice and well furnished. Well cleaned. - The housekeeping staff did a good job, were friendly and were often in and out like ninjas. Other Negatives: - Poor internet service due to load, even when paying for premium. The login page sometime refused to load. - Elevators and Escalators were often out of service. - Shortage of hot water at peak hours in the morning and evening. - Would have loved to have a mini fridge in the room in place of the locked liquor and snack cabinet. My stay at this hotel I assume was atypical due to the demand placed on it, but I firmly believe this hotel is capable of rising to the challenge. I will likely be reattending next year and hope to find that these types of issues will be addressed. 27 February 2014
Rated 5.0 out of 5.0 by Good Times had by all! The hotel was more than I expected! great location,parking, super friendly and helpful staff! the rooms where spaces and clean. They had everything i could ask for and more. I will defiantly be returning to this hotel next time i am in the area. 26 February 2014
Rated 5.0 out of 5.0 by Great Room and Comfortable Furniture We had the Executive suite on the 15th floor. It was amazing. It is split level with an exceptional view. My wife and daughter slept upstairs in the king size bed and i slept great on the downstairs couch - which was plenty long for my 6'2" frame. We had a great stay! We left some personal items behind - and they were all intact when we came back the next day. The staff was very friendly and helpful during that situation. Overall - great job! 25 February 2014
Rated 4.0 out of 5.0 by Acceptable Good hotel, but don't be surprised if the room you book isn't the room you get during busy times. They won't tell you during check-in. 25 February 2014
Rated 5.0 out of 5.0 by great hotel always look forward to staying at this property great friendly staff good food and very relaxing at lounge. 24 February 2014
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  • 15201 Dallas Parkway
  • Dallas , TX , 75001
  • United States
  • Front Desk +1-972-3866000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French

Pet Policy

Contact hotel for details
  • Local Time

    2:09 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service Animals Allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs