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  • 1 888 IC HOTELS
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Rated 3.8 out of 5 by 407 reviewers.
Rated 5.0 out of 5.0 by Great staff in the bar/lounge and good location. Enjoyed my stay as it was within walking distance of the convention meeting rooms. The service in the lounge was excellent and this staff and the shuttle drivers were very knowledgeable of local restaurants. The front desk was very helpful and check-in and check-out. 20 October 2014
Rated 5.0 out of 5.0 by Great reunion place This was a perfect location for our class reunion. The facility was perfect for our meet and greet, with the opportunity to move to a bigger room for dinner, dancing and catching up with old friends. The only negative comment is the open bar was too expensive: $9 for beer and wine. The food was adequate, but it was about the company and talking about the past. 17 October 2014
Rated 1.0 out of 5.0 by Poor accommodations and cleaning service not great My experience was so disappointing and the rooms were sub par. The first room I checked into had an overflowing toliet and stuff was coming out into the bathroom floor. Then they checked us into another room which someone had been smoking and it was not clean. The manager could do anything but gives us two drink vouchers. I will never stay at the Intercontinental in Dallas or recommend it. 17 October 2014
Rated 2.0 out of 5.0 by Difficulties with reservations tainted the experience Problems with the reservation system caused confusion for staff and guests that could not seem to be resolved. Onsite staff was pleasant and accommodating, but their failure to communicate with one another had me explaining the situation over and over, and although individually they tried to be helpful at the time, the same mistakes kept being repeated. The hotel is dated and is in need of refreshing. Mechanical noises made for unpleasant night's sleep. 16 October 2014
Rated 5.0 out of 5.0 by overall quality I had grandchildren with me. They were impressed with the experience and stated that it was the best hotel they have experienced. I used it as a teaching moment and told them to work hard and in the future be able to frequent nice hotels like the intercontinental. 15 October 2014
Rated 4.0 out of 5.0 by Nice Hotel Very nice hotel. Room was clean and beds are really comfortable. Staff was friendly and consistently went out of their way to make you feel at home. The only reason I didn't give it 5 stars is because the suites failed to provide a refrigerator for you. Nice room with dinning table but no way to keep drinks cold. 14 October 2014
Rated 2.0 out of 5.0 by Poor staff, Room not cooled properly, toilet barely flushed I was very disappointed with this hotel. There is a huge disconnect between the price of the room and what you get at this hotel. The only thing high class about this room was the price. The room never cooled down even though I had the setting at 68. The water pressure on the toilet barely flushed. It is absurd for a room not have a mini-fridge available. The fridge had a lock and I was not offered a key at check-in. Also it took literally 10 minutes or more to check into the hotel. The wait staff at our catered lunch were very rude and would make zero in tips at a real restaurant. Also the television programming was not in HD which is ridiculous for a full service hotel. The last complaint is that you have no free local calls which is appalling since even at a low end hotel it would have been included in the room rate. It is bad enough to overpay for a room but then to be nickeled and dimed throughout the stay makes it even worse. 14 October 2014
Rated 2.0 out of 5.0 by Wait Staff speak no english, A/C Poor, Hot Water Poor The wait staff serving lunch did not speak English or understand what you said. A/C in room never cooled to the temperature set on thermostat. Water never got Hot in shower regardless of setting. Ceiling in initial room (715) before moving had severe water leak and water was all over hall floor. 14 October 2014
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InterContinental Dallas

  • 15201 Dallas Parkway
  • Dallas , TX , 75001
  • United States
  • Front Desk +1-972-3866000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French

Pet Policy

Guided Dogs or Service Animals Allowed
  • Local Time

    5:20 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs