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  • 1 888 IC HOTELS
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Rated 3.9 out of 5 by 451 reviewers.
Rated 5.0 out of 5.0 by Older Interconti but best staff great mangement Very well run hotel well trained and happy staff always happy and eager to help..plenty of free parking easy to get to and central...Loved the stay excellent recognition of awards members only downside is the super-slow internet 13 December 2014
Rated 4.0 out of 5.0 by TELEVISION & ROOM LIGHTS NEED UPGRADE - Very limited channel selections and the picture quality is not HD. - Certain rooms shower head doesn't perform well, water flow is split between shower head and the faucet (tub flow) - Platinum lounge food selection needs an upgrade and variety, especially for breakfast. No hot food selection, no eggs, no BACON....... Same food items every day, no varieties. - Bathroom lighting very poor, especially if you want to shave. - Overall room lighting needs an upgrade, too "yellowish" need some LEDS. - Need more 120V outlet by the bed side. - Please NO MORE NEWSPAPERS. Not necessary ....it's almost 2015. 12 December 2014
Rated 1.0 out of 5.0 by Don't plan to sleep if they have any kind of event going on in the ballrooms This stay was a nightmare from beginning to end. If it wasn't for the horrid lack of free parking, ($10 for the garage every time you left or $18 for overnight valet) it was out of order bathrooms near the restaurant and bar that had everyone walking clear around the ballrooms during a meal. The elevators were down for part of our stay (not one elevator, the entire bank of elevators) which was highly inconvenient. The worst part though, was the fact that on the fourth floor, you have an interior window. Beautiful view to an atrium-style area just off the front desk. We had no problem on Friday night but Saturday there was a live band for a holiday party. We were not warned in any way that this would be going on and the music was so loud it literally rattled the window of our room. When we called to complain, we were told it would be over by eleven. It was just after when the party ended but the problem then became a different ballroom in the building had a DJ and that bass was also so loud it shook our window. We complained again and they offered to switch us to another room... At 1:30am. They assured us that the second party would be over at 2am, which it was but that didn't help the loss of sleep or inability to get any productive work done during the entire second evening in the hotel. In the end, they did comp our stay. I was grateful they took our complaints seriously but I feel everyone should be aware, if you stay in anywhere below probably the sixth or seventh floor, anywhere with the interior windows, you will be able to hear everything echoing off of that atrium window right into your room. 11 December 2014
Rated 4.0 out of 5.0 by Comfortable bed We liked the pillows and the location was great for holiday shopping. It allowed us to knock out all of our gift lists for everyone and enjoy a romantic getaway. The weekend was unseasonably warm, and as such the hotel had already turned the heat on, so we were a bit warm in our room, but other than that we had a great time. 10 December 2014
Rated 5.0 out of 5.0 by Stayed for Business Stayed here for the proximity of the hotel to where I needed to be for business. I chose this property because they offer a complimentary shuttle service to nearby businesses. My stay was just overnight and I got in late, so I can't really offer a review beyond saying the property was welcoming and the room was comfortable and clean. Staff is extremely professional and helpful. Will be staying here again for a week. 07 December 2014
Rated 2.0 out of 5.0 Needs improvement Customer care needs improvement in both to respond correctly to the problem in how they say to the customer and how to execute the response. 03 December 2014
Rated 5.0 out of 5.0 by Staff impeccable Concierge Jill, not only found my needed specialty item I wanted for a gift she set up a shuttle to drive us. What a blessing as it was black Friday and we needed no parking. Also the restaurant provided the most decadent chocolate cake for my chocolate attack. For such a big city this hotel felt personal. 01 December 2014
Rated 5.0 out of 5.0 Great service All persons give the bests service , the bed and the room is very clean and peaceful 28 November 2014
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InterContinental Dallas

  • 15201 Dallas Parkway
  • Dallas , TX , 75001
  • United States
  • Front Desk +1-972-3866000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French

Pet Policy

Guided Dogs or Service Animals Allowed
  • Local Time

    9:27 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs