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  • 1 888 IC HOTELS
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Rated 3.9 out of 5 by 508 reviewers.
Rated 5.0 out of 5.0 by Very nice accommodations Well appointed rooms and very nice public areas made for a very pleasant convention experience at this hotel. My daughter and I definitely enjoyed our stay there. And I was impressed that when bad weather cancelled travel plans for some of our convention goers, the hotel offered to extend their reservations at the convention rate! Well done! 03 March 2015
Rated 5.0 out of 5.0 by Overall great experience There were just a few minor things that had to be fixed. The phone next to the bed wasn't working, the hairdryer was broken, and the tub was not draining. I placed a call and they came up and fixed the phone right away. they never did get the tub to drain or the hair dryer replaced however, it did not cause me too much of an issue. I would have liked to have had a small fridge in the room other than the one with the lock on it. The bed was so comfortable and the room was large and comfy. I utilized the dry cleaning service and that was good. I did have to repress my pants though. All in all I was very satisfied with my stay. 02 March 2015
Rated 3.0 out of 5.0 by Housekeeping did NOT honor the "Do Not Disturb" sign I was in the bathroom when housekeeping knocked on the door, announced "housekeeping", then opened the door before I had a chance to say anything. Why housekeeping even knocked on the door is beyond me. I had the "Do Not Disturb" sign on the door. I worry that if I had NOT been the room, I might have found myself missing a few valuables (things that don't fit into a safe like laptops, tablets and gaming handhelds.) The bathroom has mildew in the grout and there were cobwebs and dust on the ceiling. 01 March 2015
Rated 5.0 out of 5.0 by nice hotel pillows i had were too small and too soft. bathrooms need an exhaust fan. 28 February 2015
Rated 5.0 out of 5.0 by Convention Comfortable Stayed a weekend during a convention and what a wonderful experience! Friendly staff, excellent service. Beds are extremely soft and comfortable, rooms are spacious. The only thing that would make the rooms a better stay would be a mini fridge and microwave. My only complaint is that there are no vending machines anywhere in the hotel, and drinks can apparently only be purchased from the gift shop/cafe, where they are grossly over-priced. But the staff is wonderful, as is the hotel itself. Very highly recommended! 26 February 2015
Rated 4.0 out of 5.0 by Small Beds, but Great Service I was happy to attend a recent convention in this property, I have no real complains, beyond the full size beds in the two bed rooms; they should be queens. I look forward to visiting next year! 26 February 2015
Rated 4.0 out of 5.0 by Big Improvement This night was a "second chance" in this particular hotel to determine if I would add this hotel to my "never again" list after our first visit. Then the reservation was not correct and on a sold out night it could not be made right. We ended up in a room on the lowest floor and without entitlements that we have earned based on our club membership level and points accumulated. This time the staff at the front desk went above and beyond, even figuring out why the hotel showed our rewards membership as club level when it should have been platinum. They promptly corrected the issue for us rather than directing me to contact someone else to do it which is appreciated. Snacks at the club level bar were well above expectation and service was very good. We didn't venture out any further than this so I can't comment on the other amenities but am confident they will be satisfactory in future visits. Given the reputation of the hotel I believe this second stay was normal and that my first was a fluke. I know in my business every once in a while we have a project that seems like nothing goes right even though there is nothing different about it than the previous 100 that were completed to customer satisfaction. 26 February 2015
Rated 5.0 out of 5.0 by Stayed for the Dallas Furfest I really enjoyed how nice this location was. The front desk staff as well as the Valet staff were some of the most helpful and Friendly staff I have ever encountered. Especially The head valet serviceman and the front desk clerk Named Channing. I loved my room except that the shower was only lukewarm. Overall, I would happily stay at this location again. 26 February 2015
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InterContinental Dallas

  • 15201 Dallas Parkway
  • Dallas , TX , 75001
  • United States
  • Front Desk +1-972-3866000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French

Pet Policy

Guided Dogs or Service Animals Allowed
  • Local Time

    1:12 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs