Rated 4.5 out of 5 by 256
Rated 5.0 out of 5.0 by st1091 sleep qualiy
Great in general except that it is a bit noisy when it rains at night. Both people and food are nice.
20 November 2014
Rated 5.0 out of 5.0 by Ema68 Absolutely Heaven
There are so many words for this amazing resort.
Breathtaking views, stunning architecture and interior décor. Impeccable service. The rooms were beautiful and all had amazing views of the private cove. This resort has everything you need for a short stay or longer. We had 4 nights with a late check out on the last day. We were in Terrace suite on Heaven Level room 545.
Very happy with the position and enjoyed the walks to the main areas. But there are golf buggies available 24hrs. The Namtram was amazing also making it easy to get from the top level of Heaven to Sea level, with Sky and Earth in between, its also run 24 hrs a day.
The main things that stand out are the people and their wonderful service. With the staffs unwavering smiles and genuine motivation to give service and please us. The breakfast buffet was abundant with choices, all the food from the restaurants we had was presented so perfectly, and so tasty, we were excited to try everything. Citron and the Long bar were our favourite haunts. There were always extra surprises too with tasty snacks with drinks always supplied. We booked the tennis court, and we were driven in a buggy, then escorted onto the court like tennis stars with our rackets and ball being carried by a tennis court staff member , then served cold towels and bottles of water. All the staff were so lovely it made our trip. Staff are very friendly and if you take the time to endear and chat with them, they will give something else special to take away with you, just a little but of information about he resort or the culture of Vietnam or themselves. We found ourselves saying hello all day. . Apparently summer time is nicer, we were there in the winter. We still enjoyed leisurely times at the beach and pools.
A definite 10/10 from us. And much nicer than main beach that stretches from Danang to Hoi An. If we wanted to go anywhere we just had to organise a driver or shuttle.
Basically anything we wanted, this haven gave it to us. Amazing experience of decadence, without ridiculous pricing. If you are going to Danang this is the place to stay.
20 November 2014
Rated 5.0 out of 5.0 by neogeoneo Excellent Butler Service.
One of the best butler services that I have experienced.
Our butler was very attentive and responsive.
20 November 2014
Rated 5.0 out of 5.0 by chengyh 档次极高，服务一流
19 November 2014
Rated 5.0 out of 5.0 by Rontra One of the Nicest IHG hotels in the network
Amazing and great value for money! Our children loved the kids club (usually max 1 hour at any other hotel) The staff really involve themselves in diverse activities with the children (didn't just stick them in front of the TV) and there were several things to do. Great books and inviting reading area - The library is a must visit while here.
The only (and major) negative was the children's food. The restaurant menu is limited (room service had better selection for kids) and of incredibly poor quality. Fried rice isn't that hard, but the cook here managed to make it inedible. The Pho was without herbs and tasted like dish water. It was not even close to that which was described. The staff had a hard time understanding my concern and it was easier just to ignore it and move on.
However, the adult food was cooked with love. Strange, but the western food was delivered to perfection - the Vietnamese food was just ok (had better Vietnamese food in the US). We ordered off the adult menu for the kids and the problem was solved.
The real tell for us about the overall stay was we left the hotel trying to figure out how we could return.
I only mentioned the food as it is important for the hotel to know and there was not a place to comment on the food during the survey.
18 November 2014
Rated 5.0 out of 5.0 Absolutely perfect
We recently stayed at Danang Sun and it was without doubt the best resort we have ever stayed in.
Apart from the facilities and beach which were simply breathtaking, the staff and overall experience were equally as memorable.
My wife and I celebrated our 20th wedding anniversary, and the staff went above and beyond to provide us with everything we could ask for and more, including a room upgrade, surprise bottle of red wine and chocolate anniversary cake, and unbelievable service.
We stayed at the 'heaven' level, and that's the perfect way to describe this resort - heaven.
Thank you so much!
16 November 2014
Rated 5.0 out of 5.0 by gunn3r Great location and service
- Location was fantastic
- Great value for money
- Staff were the best I have ever experienced
15 November 2014
Rated 5.0 out of 5.0 by mbirkhead_105 Worth every penny
I've travel quite a bit for work and play and I can say this is without a doubt one of the nicest, most luxurious hotels I've been to. In addition to the gorgeously decorated and comfortable rooms, the staff and the service were what makes this a 5+ star hotel. Some of the friendliest and most accommodating people. I highly recommend this to anyone looking for a place to relax and rejuvenate.
15 November 2014