Rated 4.4 out of 5 by 191
Rated 5.0 out of 5.0 by canada0710 WorldClass Resort
The service and room quality is just outstanding. Everyone was so professional and helpful and the resort is just amazing. Food selection is very good; and we always had a great meal.
This is a first class resort, by any standard; run by a professional team and who trull want you to enjoy your stay. Its hard not to in such a wonderful place. Thanks.
25 July 2014
Rated 5.0 out of 5.0 by gunde Paradise!
Wonderful resort in a huge tropical garden with a lovely beach! Everything is flawless despite the size!
I already liked the pictures seen before but reality is even better!
The rooms are elegant and modern yet cozy and comfortable! I slept exceptionally well!
The quality of the food was outstanding - do not miss the remarkable sunday champagne brunch!
Last but not least the whole staff (landscaper/cleaning staff up to manager) was extremly attentive and friendly - I expect great service from a 5* hotel but they exceeded my expectations by far! We can't wait to return!
25 July 2014
Rated 5.0 out of 5.0 by Mato Memorable as always
Not many places in the world match the beauty of IC Danang
No other resort treat guests as IC Danang.
Special thanks to Jason and Miss Phuong, for the special care
See you soon
24 July 2014
Rated 5.0 out of 5.0 by travellelingasia Great stay
Fantastic hotel, highly recommend.
Very private beach, great service
23 July 2014
Rated 5.0 out of 5.0 by Hidden Man One of places to see before you die
There really are thousands of amazing things we could say about this resort. the wonderful place
- Very beautiful, clear and quiet resort, absolutely ideal for vacation or honeymoon.
- Very friendly and professional staff members.
- Highly recommended and will come even soon again.
22 July 2014
Rated 5.0 out of 5.0 by Jaune Design Details
Stunning resort. Unique and luxurious design details throughout the property. Every spot is a photo spot.
18 July 2014
Rated 4.0 out of 5.0 by alan116 Good place for hideaway
A good place for spending a few days for relaxation
10 July 2014
Rated 4.0 out of 5.0 airport lounge
I've already sent out the following message to firstname.lastname@example.org on July 8th. So far, there is no feedback at all.
Dear the person in charge,
First off, I've enjoyed staying in your hotel from July 3rd to July 7th and came back to home. I could spend great time while staying there with family.
In the meantime, I would like to point out the followin to improve your hotel service in order to maximize customers' satisfaction. I've got the letter to notify that you have the lounge at airport with some snack menu, beverages and free wi-fi, which was great to know. Therefore I've late-checked out on July 7th and went to the airport around 7:00 pm eventhough my flight leaves at 10:50 pm. The thing is there was no sign or notice at all at the airport. I've asked several people there but nobody knew. Finally one lady informed that that lounge is at the domestic airport, not international. I don't know if she was right or not but anyway I couldn't find any lounge at international airport and no sign or notice. Also don't know if there is any point if the lounge is at domestic terminal. I had to spend two or three hours just doing nothing in the airport terminal. I would have arrived there not that earlier if I knew the lounge was at domestic terminal.
It would be much better for you to notify which terminal the lounge is located. also there should be some more detailed sign or notice to inform where the lounge is located inside the terminal. otherwise, it is much better to inform its details when checking-out.
Hope it is helping for your hotel to improve your service going forward.
09 July 2014