Rated 4.4 out of 5 by 202
Rated 5.0 out of 5.0 Great service and Staff and beautiful surroundings
From the moment you set you foot in the hotel you feel like home, we were greeted at the airport by the staff that took care of our luggage and carried them to the comp. car that the hotel sent for us. At the hotel checking in was very smooth and effortless. We stayed for 8 days with my wife and enjoyed every second. Staff was great especially in the club lounge helpful and really made you feel welcome. And for the resort well the pictures speak for themselves but boy are you in for a surprise when you see it with your own eyes. I have stayed in a lot of top hotels in the world but this place really made my top 5! Definitely going to visit it again. A special thanks to all of you that made our stay perfect. Regards from Finland :)
28 July 2014
Rated 5.0 out of 5.0 by Buddy22 Wonderful Place
One of the few hotels that I can truly say I loved.
The setting is amazing!
We were only there for a short stay, but each trip to one of the on-site restaurants or even the loo was a treat; they are so cleverly and interestingly designed.
The staff were extremely helpful and solicitous.
The food was delicious.
The beach was clean and well-tended. The pools were splendid.
I could have stayed much longer.
28 July 2014
Rated 5.0 out of 5.0 by Mr Francis Unique experience
My wife and I stayed at the resort for 8 nights in July 2014. We paid extra for the Club benefits and immediately received a room upgrade to a wonderful position, even though everywhere is great at this resort. The staff were excellent and we were always made to feel welcome and important. Special mention must be made of Lien in the Club lounge...always professional and attentive.
This resort is truly unique with a beautiful private beach in its own private bay, views from everywhere, great service and welcoming atmosphere. One of the many unique experiences is riding in a funicular to the 4 levels...heaven, sky, earth and sea. "Where would you like to go , sir? reply.."to heaven".
26 July 2014
Rated 5.0 out of 5.0 by canada0710 WorldClass Resort
The service and room quality is just outstanding. Everyone was so professional and helpful and the resort is just amazing. Food selection is very good; and we always had a great meal.
This is a first class resort, by any standard; run by a professional team and who trull want you to enjoy your stay. Its hard not to in such a wonderful place. Thanks.
25 July 2014
Rated 5.0 out of 5.0 by gunde Paradise!
Wonderful resort in a huge tropical garden with a lovely beach! Everything is flawless despite the size!
I already liked the pictures seen before but reality is even better!
The rooms are elegant and modern yet cozy and comfortable! I slept exceptionally well!
The quality of the food was outstanding - do not miss the remarkable sunday champagne brunch!
Last but not least the whole staff (landscaper/cleaning staff up to manager) was extremly attentive and friendly - I expect great service from a 5* hotel but they exceeded my expectations by far! We can't wait to return!
25 July 2014
Rated 5.0 out of 5.0 by Mato Memorable as always
Not many places in the world match the beauty of IC Danang
No other resort treat guests as IC Danang.
Special thanks to Jason and Miss Phuong, for the special care
See you soon
24 July 2014
Rated 5.0 out of 5.0 by travellelingasia Great stay
Fantastic hotel, highly recommend.
Very private beach, great service
23 July 2014
Rated 5.0 out of 5.0 by Hidden Man One of places to see before you die
There really are thousands of amazing things we could say about this resort. the wonderful place
- Very beautiful, clear and quiet resort, absolutely ideal for vacation or honeymoon.
- Very friendly and professional staff members.
- Highly recommended and will come even soon again.
22 July 2014
Rated 5.0 out of 5.0 by Jaune Design Details
Stunning resort. Unique and luxurious design details throughout the property. Every spot is a photo spot.
18 July 2014
Rated 4.0 out of 5.0 by alan116 Good place for hideaway
A good place for spending a few days for relaxation
10 July 2014
Rated 4.0 out of 5.0 airport lounge
I've already sent out the following message to email@example.com on July 8th. So far, there is no feedback at all.
Dear the person in charge,
First off, I've enjoyed staying in your hotel from July 3rd to July 7th and came back to home. I could spend great time while staying there with family.
In the meantime, I would like to point out the followin to improve your hotel service in order to maximize customers' satisfaction. I've got the letter to notify that you have the lounge at airport with some snack menu, beverages and free wi-fi, which was great to know. Therefore I've late-checked out on July 7th and went to the airport around 7:00 pm eventhough my flight leaves at 10:50 pm. The thing is there was no sign or notice at all at the airport. I've asked several people there but nobody knew. Finally one lady informed that that lounge is at the domestic airport, not international. I don't know if she was right or not but anyway I couldn't find any lounge at international airport and no sign or notice. Also don't know if there is any point if the lounge is at domestic terminal. I had to spend two or three hours just doing nothing in the airport terminal. I would have arrived there not that earlier if I knew the lounge was at domestic terminal.
It would be much better for you to notify which terminal the lounge is located. also there should be some more detailed sign or notice to inform where the lounge is located inside the terminal. otherwise, it is much better to inform its details when checking-out.
Hope it is helping for your hotel to improve your service going forward.
09 July 2014
Rated 5.0 out of 5.0 by HKMike An absolute retreat
The Sun Pen Resort is a wonderful place to escape to and offers a lovely calm and relaxing environment. I can only recommend this place to everybody.
09 July 2014
Rated 4.0 out of 5.0 by nhacquan2001 Wonderful experience, but still some points need to be considered
Room lay-out: (Room 315 & 316) Beautiful.
Room setting: Neat.
Complimentary fruit: Various and fresh.
Complimentary fresh drink: Good.
Complimentary drinking consumables: Not same as provided in the attached invoice.
Complimentary consumables for bathroom: Good.
Room services: Good, however, as the complimentary drinking consumables are not enough as invoiced, there was a mistake when checking our room # 316. This really annoyed us.
Breakfast: Good, however, should provide more Vietnamese traditional dishes or local specialties like Spring rolls, 'Cao lau', 'Quang noodle', Fish noodle (bun ca), Mustard lettuce rolls with prawn & pork, Steamed rice crepes, etc which we believe both local residents and foreigners really enjoy.
Relaxing places (choi nghi chan): Comfortable with beautiful view.
Swimming pool: Beautiful.
Service staffs incl. receptionist, concierge, driver, and staffs at swimming pools and lounges at airport: Friendly and helpful.
Room rate: expensive --> perfect if discount or promoted
08 July 2014
Rated 5.0 out of 5.0 by Singapore 2 Heavenly Penthouse
the view is breathtaking and fantastic. the staff are friendly, warm and try their best to make your stay comfortable and our butler is the best. the club lounge is comfortable and relaxing and really a place for both leisure and business if you can concentrate on your business at hand. when you look out to the sea and sky you would just want to leave and head to the beach or the pool! leave the work and business!!
06 July 2014
Rated 4.0 out of 5.0 by allias limpieza de avitacion
la temperature en la avitacion muy baja por este medio todos los espejos empanados y e podido ver que la linpieza no es muy vuena puesto que e visto las senas de las manos y un Corazon dibujado en el espejo por tres dias depues de ensenarselo a los de la limpieza
06 July 2014
Rated 5.0 out of 5.0 by Mrs. Lee *** Great service and luxe facility
Thank you for your service and attentive care during our stay in your hotel.
I got a plan to revisit your hotel later.
05 July 2014
Rated 5.0 out of 5.0 by travelinhtinh The best Resort in Da Nang
a good time for staying in resort, thank for all !
03 July 2014
Rated 5.0 out of 5.0 Mindful service with kind smile
Thank you for your service and warm care during our stay in your hotel. It was so impressive and I was really satisfied with your serivice including facilities. I got a plan to revisit your hotel later. :) Thanks
03 July 2014
Rated 5.0 out of 5.0 by lady89 GREAT LOCATION, BEAUTIFUL BEACH AND WONDERFUL RESTAURANT
I had an relaxed time at the hotel but there were some small problems.
I booked One King Son Tra Terrace Suite but the room which your reservation staff gave me was Resort Classic. I didn't know what happened but I must show the confirmation email and waited more than 15' to complete my check-in. It was so uncomfortable.
When I came to the room it seemed to be an empty room, not a well-prepared room to stay and some amenities were missing.
The next morning I was awoke by housekeeping staff who didn't know it was a room in use and was going to make room.
One more thing, I knew the club members certainly had their extra advantages but what the others thought when they saw the note "Area For Club Member Only" in the centre of public beach?
Lastly i didn't understand why your hotel required my ID card while it was unnecessary in The Nam Hai. It was unprofessional in an international five star hotel.
Overall the hotel is great with beautiful beach, luxurious design, wonderful view and splendid restaurant - La Maison 1888, the place I liked most
I really like the hotel and will stay again when returning to Danang but I wonder whether these problems will happen again
01 July 2014
Rated 5.0 out of 5.0 by utie77 Fabulous property with great service
A must visit property as it's truly world class and unique in its design and architecture
30 June 2014
Rated 5.0 out of 5.0 by Icis Fantastic!
Beautiful location, amazing development, friendly staff
25 June 2014
Rated 5.0 out of 5.0 by BecDave Most amazing hotel in the world!!!!
Thank you so much to all of the beautiful staff that made our stay so amazing. We couldn't fault one thing about the intercontinental except that we had to leave! The stay are so friendly and lovely, the grounds are beautiful and perfectly kept, our room and the view was to amazing!
Would definitely stay there again and have already recommended it to all of our friends and family. :)
24 June 2014
Rated 5.0 out of 5.0 by xin1317 Great place to chill with great service
Intercontinental Danang exceeded our expectations with a very spacious room and good service.
The beach was not crowded and we were always served with iced water on the very sunny days we were there. It was thoroughly enjoyable especially with my 2 year-old daughter.
Dinner was also great, as we ate at the hotel's restaurants. It was a great experience through and through.
22 June 2014
Rated 5.0 out of 5.0 by Muffin23 Stunning property, fun for the whole family
We love our stay! The property is beautifully designed and full of character, many entertainment options and complimentary activities. Nice to stroll around the compound admiring the greens and sea. Food is good but expensive. It will be better if the hotel add another shuttle trip to the city / Hoi An in the evening.
The only problem for me is the rather impractical room design, bar counter outdoor at balcony is inconvenient especially at night, lots of mozzies. The sliding door is also a struggle to open. Lighting at mirror is terrible, impossible to apply make up. Without any shower screen, water got everywhere, couldn't shower heartily. Wooden flooring at shower area very slippery. If these can be resolved it will be perfect!
20 June 2014
Rated 5.0 out of 5.0 by echoi336 It was really nice place to relas.
It was really nice place to relas, and we were very satisfy service . Specially, out butcher, Na, she was really kind, and she gave very good service to us. We were very happy to stay there.
20 June 2014
Rated 5.0 out of 5.0 Beautiful hotel, impeccable service
I brought my fiance on a surprise holiday for his birthday. All I can say is that we were completely blown away by Intercontinental Danang Sun Peninsula Resort. The hotel was so lovely and I have the staff so attentive, polite and welcoming.
The food at La Maison was a huge plus. The spa treatment one of the best I have ever had.
Highly recommended and I cannot wait to head back for another getaway.
19 June 2014
Rated 5.0 out of 5.0 by FinnTrist13 Heaven by Funicular
From the moment we arrived at the airport terminal we felt like royalty.
The meet and greet service is a delicious treat.
Our Hotel Room was the most breathtaking moment. I could have happily stayed here for 2 weeks.
This is a world class Hotel in a perfect destination, I really don't want to share this review with everyone and keep it a best kept secret but its selfish not to share.
18 June 2014
Rated 5.0 out of 5.0 by LEVART Quality of Service
Overall, my travel partner and myself enjoyed the stay. The resort compound was stunning and provided magnificent view just as it promise on it's website. There were also plenty of activities within the resort to keep guest occupied. However it was the attentiveness and friendliness of staff which further enhanced our stay there. Keep up the good job and we'll definitely consider staying with IHG hotels in our future travel.
14 June 2014
Rated 5.0 out of 5.0 by Ben14 Traumhafte Flitterwochen
Lage, Architektur und Einrichtung machen dieses Hotel zu einem der schönsten in Vietnam. Wir waren in der 125qm Penisula Suite untergebracht und haben dort unsere bisher schönste Urlaubswoche verbracht. Alles war perfekt vom Check-in über den aufmerksamen, freundlichen Service, die frischen Blumen, den täglich angezündeten Kerzen, bis hin zum Essen (nur das Gulasch im Citron und das Barbecue am Meer stehen leider in keinem Verhältnis zum Preis) und dem traumhaften Strand mit perfekt klarem Wasser.
11 June 2014
Rated 1.0 out of 5.0 by Aggi123 Oh Dear
This resort hotel was a great disappointment. The suite we had was very comfortable, the room amenities were excellent and the view was lovely. That is where the positives end however. Much more staff training is required, the inroom telephone system is a disaster. There are too many negatives to mention here.
09 June 2014