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  • 1 888 IC HOTELS
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Rated 4.6 out of 5 by 453 reviewers.
Rated 5.0 out of 5.0 by Excellence Excellent in all areas - service, room and facilities 30 January 2015
Rated 5.0 out of 5.0 by Excellent Hotel The best hotel for me in Dubai. Access to all major roads. Adjacent to the Mall. 26 January 2015
Rated 5.0 out of 5.0 by Another good visit Nice upgrade, great staff, good food. Late check-in and early check not a problem. 25 January 2015
Rated 4.0 out of 5.0 by My hotel in Dubai the hotel is still my favorite in Dubai, I would only recommend out of love to the hotel that special attention to details that I experienced during my previous stays be retained. the staff is great but I think the hotel is getting old. 25 January 2015
Rated 5.0 out of 5.0 by Excellent quality for an Intercontinental The room with the view of the Dubai skyline was great, with amenities very luxurious and relaxing. Staff were very welcoming, and very good about fulfilling requests very quickly. The pool is also very unique, as we were able to take underwater pictures which also have the Dubai skyline in the background. Location is a bit far from other places (hence the skyline view) and the Festival City mall is currently under renovation so dining options are a bit limited. That said, taxis are pretty cheap. 25 January 2015
Rated 2.0 out of 5.0 by Worst possible stay at an IHG hotel Room cleanliness was horrible. There were glass stains on the table and water stains on the bathroom floor. Great difficulty in booking room also. I needed rates under travel agents but the were refused on the phone as well as front desk. I was told to check through website which was not giving the desired rates. Anyhow pretty inconvenient that I am standing in the hotel and asked to check through Web. Overall an experience I would like to forget soon. 25 January 2015
Rated 5.0 out of 5.0 by Intercontinental at Festival City Dubai is one of my favourite hotels This is the third time that I have stayed at the hotel and it gets better each time. There was an initial confusion about my booking, which caused some concern on arrival, but it was sorted out quickly. The concierge service is particularly good, especially good service was provided by the Assistant Chief Concierge and Alexandra. The hotel may be large, but it is very friendly and welcoming. 25 January 2015
Rated 4.0 out of 5.0 by Staff need to do better I have stayed in my IHG properties and I have to say that the DFC has a certain charm the others lack. However, I was quite disappointed with the lack of personalised service for platinum ambassador members....I literally had to ask for all my benefits to be added and was denied access to the lounge! The property is still great after all those years but I'm afraid that staff levels aren't. 20 January 2015
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InterContinental Dubai - Festival City

  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    9:28 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • UAE Dirham د.إ.‏ (AED)

    Accessibility

    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking