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  • 1 888 IC HOTELS
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Rated 4.6 out of 5 by 448 reviewers.
Rated 5.0 out of 5.0 by Another good visit Nice upgrade, great staff, good food. Late check-in and early check not a problem. 25 January 2015
Rated 4.0 out of 5.0 by My hotel in Dubai the hotel is still my favorite in Dubai, I would only recommend out of love to the hotel that special attention to details that I experienced during my previous stays be retained. the staff is great but I think the hotel is getting old. 25 January 2015
Rated 4.0 out of 5.0 by Staff need to do better I have stayed in my IHG properties and I have to say that the DFC has a certain charm the others lack. However, I was quite disappointed with the lack of personalised service for platinum ambassador members....I literally had to ask for all my benefits to be added and was denied access to the lounge! The property is still great after all those years but I'm afraid that staff levels aren't. 20 January 2015
Rated 5.0 out of 5.0 by Superb Club Experience This was our first stay since becoming an Ambassador. We chose the club experience and I did not regret it. We were treated like royalty from the moment we touched down in Dubai to the moment we left. I do not like stuffy service as it makes me feel uncomfortable and this experience hit the mark perfectly. Would return in a heartbeat 20 January 2015
Rated 4.0 out of 5.0 by Thanks Thanks for your service ............................. 18 January 2015
Rated 4.0 out of 5.0 by Another pleasent stay at InterCon Festival The hotel is amazing. The only disappointed this time was the ongoing construction in Festival Mall. The noise is loud during the day till evening. They said it will take another 6 months to finish. 17 January 2015
Rated 5.0 out of 5.0 by Great stay - in particular at the Club Floor 26 I recently stayed at the InterContinental Dubai Hotel (11th-14th Jan). I’m a big fan of InterContinental’s around the world, but this was my first stay at the one in Dubai and I wasn’t disappointed. I was lucky enough to enjoy an upgrade to a Suite and also access the Club on floor 26. The room/room service/creek view were great - only positives. The Club on its own is really nice - pleasant atmosphere (lights, music, and decoration) and great view. The quality and variety of the food is amazing, really appreciated coming there every day. Finally the staff was really kind and professional, but at the same time very relaxed, making it easy to interact with. I can’t remember everybody’s names but thanks to Lucie and Bintou and very special thanks to Josephine and Pooja for the good mood, positive attitude and the close attention. I will definitely enjoy coming back there again. Keep it up! 17 January 2015
Rated 5.0 out of 5.0 by My preferred Home Again Dinesh, From the executive ,lounge and his fellow team members have done an excellent job during our stay last week,he in particular and all in general have done an excellent job.. Denish has went out of his way to ensure a limited noise interference from surrounding rooms... His diligence and commitment to his work towards providing exceptional services to guests is a clear sign of proper training focused on seamless service. I must also mention the other polite and respectful team at the reception in the executive lounge for the bright and welcoming smiles.. good work guys and girls.. One important member that MUST thanked is the magical chef Mr. ASANGI. .. such good food and such nice presentation and his eagerness to serve and provide his diners quality taste bites with a twist of exiting presentations. ASANGI took upon himself to make a special dish that we have asked him to prepare for us and he did it to PERFECTION. My thanks goes to our pick up car and the care they took upon our arrival . All in all a good stay. One small point is still not resolved is related to Ice cream in the lounge and proper assorted roasted nuts are urgently needed as part of the lounge offerings... Potato CHIPS are not desirable by everyone.. Thank you Emad 15 January 2015
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InterContinental Dubai - Festival City

  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    8:12 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • UAE Dirham د.إ.‏ (AED)


    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking