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Dubai - Festival City

Rated 4.5 out of 5 by 335 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Staff, very polite and professional. Rooms are comfortable and luxurious. It made me and my family a wonderful experience and would want to come back again. I had an issue with the noise from the next door and reported upon check out and Parkaash was very kind and quick to apologize which i really liked. Overall staffs are very friendly and empathetic. You feel at home. 28 September 2014
Rated 5.0 out of 5.0 by My recent stay on business As always, the Intercontinental Dubai Festival City is a great hotel experience for me as a business traveller. The staff is very attentive, friendly and helpful. I will be coming back for sure. Hopefully soon. 25 September 2014
Rated 5.0 out of 5.0 by Really nice staff and service This is my first stay in Dubai and I'was absolutely satisfied about everything I met in this property. As royal ambassador, I check in at 6A.M. and get refreshed in lounge with breakfast. The lounge also provide exceptional food quality, which is so impressive. The hotel is also near to airport. 24 September 2014
Rated 5.0 out of 5.0 by Second home Well having spent fourteen weeks at the hotel I can only praise the staff for the care they showed me during my stay. In a period that long your bound to have some hiccups but I can safely say everything no matter how little was dealt with straight away. The room (a suit) was excellent, very roomy, comfortable and immaculately clean. The gym and the staff (special mention to Christopher) were excellent and helped me so much. The pool area is lovely and the pool staff and outdoor bar staff great too. Once again I would like to thank IHG DFC for the care and attention afforded me on my stay. 24 September 2014
Rated 5.0 out of 5.0 by Great Stay An amazing hotel with equally amazing staff and services. The Club Lounge is out of this world. 24 September 2014
Rated 5.0 out of 5.0 by excellent treatment of staff I was really very happy of the excellent hospitality of the Staff especially Mondher from the front disk also other personnel are very competent, the fitness room is fantastic 22 September 2014
Rated 5.0 out of 5.0 by Excellent Service We have just had a fantastic week in Dubai, hotel was fabulous, weather fabulous. All the staff from top to bottom of the ladder were great. At breakfast two of our party had to have soya milk, it was always waiting for us from the waiter with curly hair and glasses sorry didn't get his name. The choice for breakfast was vast and catered for every taste. We spent most of our time at the pool, we received Excellent service from Jony, who always greeted us with a smile and a handshake, nothing was too much for him. His team was excellent too. We have stayed with you twice and three times at the Crowne Plaza so will definitely be back again. 18 September 2014
Rated 4.0 out of 5.0 Not that i expected Iam an impassodor member i use this card in many countries they give me more priviliges that i get in Dubai unfortunatly Like higher floor, upgrade access to the club lounge and complimintry water and choclates and free internet.. In dubai i got nothing of this unfortunatly .. They wanted to charge me for the internet, no fruites or choclates and no access to the club lounge . I didnt like the way they treated me and i wont concider staying in this hotel again. 17 September 2014
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Dubai - Festival City
  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    8:45 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • UAE Dirham د.إ.‏ (AED)

    Accessibility

    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking