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  • 1 888 IC HOTELS
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Rated 4.6 out of 5 by 390 reviewers.
Rated 5.0 out of 5.0 by ROYAL TREAT It was one of my memorable stays at an Intercontinental Hotel. Being a few minutes drive from the Dubai Airport, it was as if stepping out of the Airport and arriving at the reception desk. upon learning that I am an Ambassador Gold Member, the staff at the front desk escorted me to the VIP desk where I was given a real Royal reception. my over all experience at this property has been wonderful and beyond expectation. The staff was extremely polite and courteous. The upgraded room was immaculate and the View of Dubai from the room was breathtaking. Never thought Dubai would be so mesmerizing. Would recommend this hotel to anyone who loves quality in life. 24 November 2014
Rated 5.0 out of 5.0 by Great Service & Elegance While on a short stopover, I stayed with my wife at this hotel, which I have come to like over many past stays. The recognition and pampering you get by being an Ambassador Gold member are very endearing. The staff are super friendly, knowledgeable and helpful. The hotel exudes understated but refined luxury and elegance. The only drawback with the hotel is its location, well away from downtown Dubai and all the tourist as well as the business destinations. I always try to spend all or part of any Dubai trip in this Intercontinental hotel, and would wholeheartedly recommend it. 24 November 2014
Rated 5.0 out of 5.0 by Excellent Stay This was a visit where my father was visiting Dubai hence I wanted him to have an excellent stay and that was the reason I booked my favorite hotel in Dubai. My father was absolutely happy and satisfied with his stay and is very thankful to all the staff of Club Lounge. I would personally want to thank Dilup, Beverly, Maryam, Dinesh, Pooja (apologies if I missed others) for all the support extended during our stay. It really makes a lot of difference. This property of IHG will always be my favorite i Dubai and I look forward for my next stay. 22 November 2014
Rated 5.0 out of 5.0 by excellent hotel beautiful, clean modern hotel, attached to a new shopping mall, with a lovely area in front, with a walkway towards the creek. Rooms and facilities outstanding, together with professional staff. Probably only downside is the pool area which has few sunbeds for both hotels, and people were reserving them at 8am and some did not return till after 3 pm to use them, which is unacceptable . The view to downtown, must be one of the best in the city 19 November 2014
Rated 5.0 out of 5.0 by Head Back in the Game I would like to believe that the management is taking comments seriously because I experienced a difference in my stay this time, compared to earlier in the year. This time they were ready and did not disappoint. From the warm greeting I received at the airport to the attention I received in the Club Lounge, everyone I encountered was at their A game. The staff in the Club Lounge were professional and very attentive. They acknowledged my return and thanked me for my patronage and took really good care of me. The concierge in the main lobby was also very helpful in getting me around Dubai to my dining choices. This was a great stay and I will definitely be back when I'm next in Dubai, now that they've got their head back in the game and are delivering the level of service or higher that one is accustomed to at other properties of similar calibre. 18 November 2014
Rated 5.0 out of 5.0 by very nice stay it was very nice stay i love this hotel i fell comfortable when i stay on this hotel i will never stay in other this hotel 17 November 2014
Rated 5.0 out of 5.0 by Excellent Hotel Staff were excellent, beautiful hotel with great food. We'd definitely recommend this hotel. 17 November 2014
Rated 5.0 out of 5.0 by Excellent service in a superb hotel Probably one of the best Intercontinental Hotel: brand new facility, great service and knowledgeable staff. This was a unique experience! 16 November 2014
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InterContinental Dubai - Festival City

  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    8:59 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • UAE Dirham د.إ.‏ (AED)


    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking