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Dubai - Festival City

Rated 4.5 out of 5 by 334 reviewers.
Rated 4.0 out of 5.0 by Great location Great location, it was worth the high nightly rate. The staff were very helpful and the breakfast had a good variety. 17 September 2014
Rated 5.0 out of 5.0 by Versatile locatio Close to airport Peaceful location Connection to mall very useful Range of dining options and shopping in neighbouring mall Brilliant staff Wonderful breakfast Great security 17 September 2014
Rated 5.0 out of 5.0 by Superb I have been here before. This hotel is excellent on every level. If I have one complaint it is not about the quality of the food, but that There was no advice on eating some of the more cosmopolitan food. I was not provided with the right utensils . 15 September 2014
Rated 4.0 out of 5.0 by great hotel for business This hotel locate in quite area , little bit far from city canter ( 10 mins by car ) . This hotel have very good shopping mall so you can spend great time there. The room was little bit small but so comfortable & clean . the stiff so friendly & service was great . I have one problem with my bill but the hotel solve it whiten three days thanks to miss nada This hotel exultant for business or relaxation 12 September 2014
Rated 5.0 out of 5.0 by business trip very satisfactory accommodation, service splendid, fully recommended 12 September 2014
Rated 5.0 out of 5.0 by Good stay Excellent for short airport stay. Clean, modern room and friendly efficient staff 11 September 2014
Rated 5.0 out of 5.0 by Convenient location and excelent service Conveniently located close to airport, but within reasonable reach to all attraction. Friendly and helpful staff, excelent service and food. Knowledgable and helpfull concierge, suitable starting point for sightseening tours. Highly recommended for both buissines and touristic stays. 08 September 2014
Rated 5.0 out of 5.0 by Great place to stay Try it, you'll like it. Nope, my bad, You'll love it. :) 04 September 2014
Rated 5.0 out of 5.0 by Perfect Staff I believe the staff makes this hotel the best! They would do anything to deliver up to your expectations and more... The account manager, the front desk staff, house keeping... Zero fault during 16 days of stay... 04 September 2014
Rated 4.0 out of 5.0 by Nice layover / convenient proximity to mall A nice comfortable room; thankfully quiet; comfortable mattress. Hotel is connected to the Festival City Mall next to the hotel featuring restaurants, cafés and shops. 01 September 2014
Rated 3.0 out of 5.0 by Discomfort Overall experience of staying was moderate. Housekeeping did not clean room as it should be some towel was not washed, pillow was discomfort, bed sheet was not cleaned, guest need not fulfilled as expected. Message was conveyed to respective customer service. 01 September 2014
Rated 3.0 out of 5.0 by Complicated Procedure I have booked a room with Lounge Access. When I wanted to check in, they obliged me to check in at 26th floor which was against my desire. I was so tired and wanted to sleep but they made it complicated. Also, the breakfast was included, but they did not allow me to go to the ground floor restaurant where everybody have their breakfast. I just wanted to meet my other friends. The hotel shall give you the option between the normal restaurant and the lounge like any of the other international hotels. The same case should have been granted with regards to the check in procedure. Finally, and once they disturbed my sleep, i requested to change my room to a normal room to avoid complication. Regards, Ahmed 29 August 2014
Rated 5.0 out of 5.0 by Consistent Excellence and even getting better I stayed there before, they somehow manage to improve an already excellent service every time. Modern good quality hotel with pleasant staff. Highlight was personal trainer Prem who came early in the morning just for me although he was on the afternoon shift. 28 August 2014
Rated 4.0 out of 5.0 by Nice Hotel Stay here when I am on business in Dubai, and it is very comfortable. 28 August 2014
Rated 5.0 out of 5.0 comfortable place every thing was nice ...i liiike this hotel also i hope to be a always there ..thank you aloooot 26 August 2014
Rated 5.0 out of 5.0 by Amazing Staff and Service We had an amazing 4 nights this month. Took us a long time to choose a hotel in Dubai as there is such a large choice but we were more than happy with our choice. The staff were so so friendly and eager to please, we felt very special and enjoyed every minute of our stay. We booked the club lounge and it was just something else, the staff there always went the extra mile to please, well worth the money. Can't wait to go back in October. 25 August 2014
Rated 5.0 out of 5.0 by Nice stay Really very good and nice hotel for relaxation And for fun Thanks to hotel staff for complimentary cake For my daughter birth day Tanks for bleasly from reception staff for her excellent Welcome as platinum member 25 August 2014
Rated 5.0 out of 5.0 by excellent service As usual the level of service was excellent and the staff very friendly. the accommodation is beautiful and very handy for Dubai international airport 24 August 2014
Rated 5.0 out of 5.0 by Complete R Have started using the 'club' option at nice hotels and found the option good value for money. The Intercontinental is up there with the best, had a great relaxing time and the fantastic, friendly staff and very nice amenities added much to the experience. Would return in a heart-beat. 20 August 2014
Rated 5.0 out of 5.0 by good business location Excellent hotel in business enviroment, near airport 17 August 2014
Rated 5.0 out of 5.0 by a night at the intercon DFC I stayed there on a very short business trip..although one night, still been able to touch and feel the difference!! Not only that I enjoyed every minute spent from the moment I walked in till the last minute but that feeling of comfort 15 August 2014
Rated 5.0 out of 5.0 by Einmal mehr hervorragend........... Fantastische Mitarbeiter Aufmerksame und zuvorkommende Bedienung Fitness-Team great Pool-Team excellent Zimmerservice hervorragend Grosses, lichtdurchflutetes Zimmer Bad lässt keine Wünsche offen Frühstück = Schlaraffenland (unerreicht!!!) Abendbuffet super Lage optimal 5min zum Flughafen Shopping Mall zu Fuss erreichbar 13 August 2014
Rated 5.0 out of 5.0 by Excellent stay and enjoyable facilities The stay was excellent however, the maintenance outside the hotel facilities has caused some inconvienance 11 August 2014
Rated 5.0 out of 5.0 by excellent stay all up I was happy and relaxed in the hotel, the experience of being able to access the club on the 26 th floor all day was brilliant . nothing in the hotel disappointed me , well worth staying in the hotel and sleeping in a very comfortable well facilitated room . 10 August 2014
Rated 5.0 out of 5.0 by Super Aufenthalt Geräumiges Zimmer, sehr freundliches Personal, klasse Aussicht auf Festival City Tolle Poollandschaft, erstklassige Geräte in der Gym 08 August 2014
Rated 3.0 out of 5.0 by Bad experience Process of check-in was inaccurate and check-out process awful. Housekeeping did not clean room well. Pillow was not comfort. Overall, hotel is not up to standard. 06 August 2014
Rated 5.0 out of 5.0 by Excellent hotel... Great staff Excellent hotel... Great staff , I recomand this hotel 04 August 2014
Rated 5.0 out of 5.0 by Relaxed and Recharged My wife and I stayed in the hotel for a short vacation recently and would highly recommend this hotel to anyone seeking relaxation. All our needs were professionally catered for and we left feeling totally recharged. 04 August 2014
Rated 5.0 out of 5.0 by Everything is great You are the best, i can't imaging that i can stay in another hotel. 03 August 2014
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Dubai - Festival City
  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    6:09 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • UAE Dirham د.إ.‏ (AED)


    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking