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Rated 4.6 out of 5 by 618 reviewers.
Rated 5.0 out of 5.0 by Abdulla RASHED Great experience, however, I would recommend vallet parking better mgmt to deal with the peaks hours of guests and hotels visitors during holidays I.e. Eid or public holidays or weekends when ppl waiting for cars more then half an hour which is unacceptable July 23, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. very good experience and comfortable stay ,great staff and service July 23, 2015
Rated 5.0 out of 5.0 by R&R 15 Jul I usually have nothing but good to say about my stays at Intercontinental. I have had a bad experience at the steak house once but overall my stays are wonderful. However, this time around.....I was given a black taxi i.e. luxury car instead of the local cabs for a ride to the airport. Door men claimed no local taxis available. Upon arrival at airport driver did not have change or a receipt. I travel for business and without receipts I pay out of my pocket, a small detail, but I expect Intercontinental to have everything covered and they normally do! July 21, 2015
Rated 5.0 out of 5.0 by My recent stay at the Intercontinental This was my first stay at the Intercontinental Dubai - Festival City and I must say it was an outstanding experience from the moment I arrived at the hotel. The staff quickly checked me in and everyone I came in contact with were so courteous and helpful. The hotel was very clean and elegant. The room was immaculate with extra amenities. Overall, I felt special while staying there and will definitely stay there again on my future trip to Dubai. July 20, 2015
Rated 5.0 out of 5.0 by Home away from home This hotel has become my home away from home and some of the staff are like family. Location is convenient, just an off shoot away from everything, food is nice but a few minor improvement could go a long way in helping it compete with the other hotel options in Dubai. Im biased towards the IHG brand but realized when I brought some family members along. July 19, 2015
Rated 5.0 out of 5.0 by A stay at the Intercontinental in Festival City by Tom I was cared for immediately by the Hotel employees upon arrival as usual. I appreciate this very much. My stay in the hotel was very comfortable. I was able to relax and collect my thoughts for the next leg of my trip. Comfortable, and that is what counts. Thank you! July 14, 2015
Rated 5.0 out of 5.0 by overall comfort and experience as a regular user of Intercontinental, Holiday Inn, or Crown Hotels, I have never been disappointed in my stays. Your staff was great, very helpful and gracious, and the hotel was beautiful. My wife loved it. The proximity to the mall made it great and easy to go out. Can't say enough. Keep up the good work. July 13, 2015
Rated 3.0 out of 5.0 by Horrible Concierge at 3:30am I've tried to call the concierge but he is not answering the phone, i've tried two more times after 20 minutes it was still the same. i was looking for limousine to the airport, so when i checked out at 4am he was talking in the phone!! and ignoring the guests. is he serving a guest for 30 minutes? eventually i took a local taxi to the airport. July 12, 2015
  • 2015-07-27T11:33:17.318-05:00
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InterContinental Dubai - Festival City

  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    6:03 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • UAE Dirham د.إ.‏ (AED)


    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking