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Dubai - Festival City

Rated 4.5 out of 5 by 329 reviewers.
Rated 5.0 out of 5.0 by Excellent Service We have just had a fantastic week in Dubai, hotel was fabulous, weather fabulous. All the staff from top to bottom of the ladder were great. At breakfast two of our party had to have soya milk, it was always waiting for us from the waiter with curly hair and glasses sorry didn't get his name. The choice for breakfast was vast and catered for every taste. We spent most of our time at the pool, we received Excellent service from Jony, who always greeted us with a smile and a handshake, nothing was too much for him. His team was excellent too. We have stayed with you twice and three times at the Crowne Plaza so will definitely be back again. 18 September 2014
Rated 4.0 out of 5.0 Not that i expected Iam an impassodor member i use this card in many countries they give me more priviliges that i get in Dubai unfortunatly Like higher floor, upgrade access to the club lounge and complimintry water and choclates and free internet.. In dubai i got nothing of this unfortunatly .. They wanted to charge me for the internet, no fruites or choclates and no access to the club lounge . I didnt like the way they treated me and i wont concider staying in this hotel again. 17 September 2014
Rated 5.0 out of 5.0 by Great Staff wonderful staff and great experience at the Choix cafe. 17 September 2014
Rated 4.0 out of 5.0 by Great location Great location, it was worth the high nightly rate. The staff were very helpful and the breakfast had a good variety. 17 September 2014
Rated 5.0 out of 5.0 by Versatile locatio Close to airport Peaceful location Connection to mall very useful Range of dining options and shopping in neighbouring mall Brilliant staff Wonderful breakfast Great security 17 September 2014
Rated 5.0 out of 5.0 by Superb I have been here before. This hotel is excellent on every level. If I have one complaint it is not about the quality of the food, but that There was no advice on eating some of the more cosmopolitan food. I was not provided with the right utensils . 15 September 2014
Rated 4.0 out of 5.0 by great hotel for business This hotel locate in quite area , little bit far from city canter ( 10 mins by car ) . This hotel have very good shopping mall so you can spend great time there. The room was little bit small but so comfortable & clean . the stiff so friendly & service was great . I have one problem with my bill but the hotel solve it whiten three days thanks to miss nada This hotel exultant for business or relaxation 12 September 2014
Rated 5.0 out of 5.0 by business trip very satisfactory accommodation, service splendid, fully recommended 12 September 2014
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Dubai - Festival City
  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    11:29 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • UAE Dirham د.إ.‏ (AED)


    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking