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Dubai - Festival City

Rated 4.5 out of 5 by 292 reviewers.
Rated 5.0 out of 5.0 by Luxury & Service - TOP NOTCH My wife and I stayed here in April for business. From the instant you arrive, the staff is welcoming and want to do all they can to assist with a memorable stay. My wife was on her own for most of the day while I attended meetings, and she loved being by the pool with attentive staff, a light work out in the state of the art gym, or a quick walk to the mall which was attached to the property. We did not leave for dining as the restaurants on site were fantastic and offered classic authentic cuisine, as well as western favorites. Most evenings were spent on the club floor where attention to detail and service far exceeded our expectatons. Dilup was a standout knowing each evening what we would be drinking as soon as we arrived, and was able to offer suggestions on things to do in the city for down time. The rooms are large, impeccably decorated but comfortable with much space to set up an office area while still having space to lounge. This is by far one of the best Intercon properties we have encountered, and we look forward to returning next April. ** if time permits, reserve one of the house cars and drivers to take you for a tour of the city and special sites- especially the Suks- just a small fee but you don't feel like a tourist or waste time with seeing things of little interest. 24 July 2014
Rated 5.0 out of 5.0 by Ramadan in DFC Another enjoyable and comfortable stay at this great hotel. Ramadan Kareem. 15 July 2014
Rated 4.0 out of 5.0 by Bien Todo perfecto, pero había pocas personas que hablaran español dentro de los trabajadores del hotel.Las consumisiones un poco caras pero un trato esquisto. 07 July 2014
Rated 5.0 out of 5.0 by Quick resolution to a minor but nagging problem for some reason after my first night, two lamps were broken.....the staff handled and resolved the light problem and I was able to continue working on my reports. 06 July 2014
Rated 5.0 out of 5.0 by Happy Birthday It was a milestone birthday for me and the Hotel staff all wished me Happy Birthday and sent me a cake. I was really touched by this. 05 July 2014
Rated 3.0 out of 5.0 by Need to improve on customer service Overall experience is good. But the Room reservation staff really need ti improve their response to inquiries. Its takes so long to be connected to room reservation staff. I was kept on hold for at least 3 minutes. I was told reservation team would call me later, but no called from them. Front receptionist don't seem to recognize the ambassador members. 02 July 2014
Rated 5.0 out of 5.0 by The Dubai InterContinental Great hotel, fantastic service and excellent facilities. Wonderful pool and large expansive gym. Rooms are a good size with lovely views. Really made my stay feel special. 02 July 2014
Rated 5.0 out of 5.0 2nd Home Intercontinental, Festival city, Dubai is an amazing place for Business and leisure, One stop for all your needs, Modern design rooms and very friendly staff. 30 June 2014
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Dubai - Festival City
  • Dubai Festival City
  • Dubai , 45777
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    10:05 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • UAE Dirham د.إ.‏ (AED)


    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking