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  • 1 888 IC HOTELS
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WELCOME TO

Dubai

Concierge Photo
Kamal Jayalath
Chief Concierge

Insider Tips

LOCAL CULTURE

Dress

The dress code in Dubai is reasonably relaxed. However, modest clothing that covers your body is recommended, especially in rural areas.
A LANDMARK DUBAI CREEK HOTEL WITH DIRECT ACCESS TO FESTIVAL CITY MALL
Inspired by a graceful sailboat, the hotel stands tall on Dubai Creek and is ideally located for business close to Burj Khalifa and Dubai World Trade Centre. Explore the city of contrasts, shopping in the Dubai Festival City Mall or world famous gold souks, camel riding in the Arabian Desert or playing our championship 18-hole Al Badia Golf course. Exclusive amenities at this Dubai hotel include the Michelin-starred Reflets par Pierre Gagnaire, a full-service spa and 25 metre outdoor pool.

Guest Reviews

Make your moments together count. Twice.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Anise entices the palate and entertains the mind with international dishes prepared at live cooking stations. Choix Patisserie and Restaurant offer...
  • Amenities & Services

    Cardio machines and free weights fill the gym, which will inspire you with Dubai Creek views. Outside are a temperature controlled lap pool, childr...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
News & Events

Tourism Dirham applies

AED 20 Tourism Dirham applies to each bed room occupied per night; effective 1 April 2014. The Tourism Dirham has been mandated by Dubai's Department of Tourism and Commerce Marketing (DTCM) for all hotels and the fee is not retained by the hotels. For further information, please contact the hotel.

EXPANDING POSSIBILITIES

Dubai Festival City Mall is undergoing a major expansion plan only for you! Over the next few months, you will witness the gradual unfolding of the multi-phase expansion designed to transform the mall into an all-new experience for customers.

InterContinental Dubai - Festival City

  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7011111

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, Czech, German, English, Spanish, French, Hindi, Indonesian, Japanese, Dutch , Punjabi, Russian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Only authorised guide dogs allowed.
  • Local Time

    1:26 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • UAE Dirham د.إ.‏ (AED)

    Accessibility

    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 535 reviewers.
    Rated 3.0 out of 5.0 by I shoud be upgraded Even that ihave the ambassador club memership the hotel did not upgrade me. April 30, 2015
    Rated 5.0 out of 5.0 by Best stay in memory This was my second extended stay, and it was even better than my first. I was able to be at my best for my business efforts because of the care and comfort that Intercontinental -Dubai Festival City provided. My stay was free from the stress that would have interfered with my ability as an instructor/presenter. In fact, the only complaint I had for the staff when they asked if I had one was that I had to leave because my work was finished. That got a smile. If I return to Dubai, I hope to return to Intercontinental -Dubai Festival City for my next stay. The experience was the best ever. April 29, 2015
    Rated 4.0 out of 5.0 by Mostly Wonderful Hotel I stayed at the hotel in April. I booked a Club Room, and being a Platinum Ambassador I was upgraded to a Club Suite. On arrival the check-in was very good, but not conducted in the Club Lounge as other properties but in the Lobby (I later found the Ambassador entrance and reception a few days later, should I have been taken there). I was met from the plane and arrived early, unfortunately my room was not available, but the hotel kindly gave me a Club Room while I waited for my room, this was very kind and appreciated. I cannot remember being specifically acknowledged as a Platinum Ambassador, but all of the staff were very welcoming and helpful. The lounge staff were very kind with my troubles of trying to hire a car, though this ultimately failed. The view from the club lounge is wonderful, and a big reason for staying at this hotel. I did find the lounge quite cold. The breakfast had no local foods, and I had to ask to see a menu, this was not automatically offered. The afternoon tea was good, as a note, clotted cream goes on a scone, not double cream. The evening hors dervs were a disappointment. Other hotels (in and out of the chain) make an event of this. Hot food was stated to be offered, but this was not evident, and had to be specially ordered. I was not offered a drink until I moved to the bar. My room was very good and well appointed. A good number of electrical outlets (other hotels are very limited). Unfortunately there was no decaffeinated coffee available in the room even after asking. The room amenities (fruit etc.) did not arrive until my last of 3 days. I had not noticed these missing in reality, and had not mentioned it, but why did they take 3 days to arrive? The bath fills from a hole in the ceiling, a nice touch if the water did not splash out of the bath on filling. My wireless router would not connect when plugged into the hotel LAN port. Nor was there any media connection available for the TV in the bedroom. Something that other Intercontinental hotels offer, especially in Club rooms. We want to be able to watch our own movies in the room (and bedroom). I wanted to use the spa for a massage. However I was informed that all of the masseuses (for men I presume) were male. This I found to be unacceptable and declined the Spa treatment. This was unfortunate as I had taken the spa discount as my gift from the hotel. April 29, 2015
    • 2015-05-03T12:45:22.293-05:00
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