Rated 4.5 out of 5 by 25
Rated 4.0 out of 5.0 by Jaro Spacious and comfortable
Did not recognize room upgrade or free night when I requested
Was a pleasant stay with excellent courteous staff.
03 February 2014
Rated 4.0 out of 5.0 by MikeJ47 Spacious Accommodations Along Dubai Creek
Situated along Dubai Creek, this is a well maintained facility with spacious suites intended for longer stays. The single room includes a full kitchen and laundry/dryer. The bathroom comes with a helpful array of toiletries. Rooms on the Dubai Creek side have a good view of the Burj Khalifa which dominates the skyline in that direction. Pool and the fitness room are adequately appointed and equipped. Because it is intended for longer stays, the Suites have somewhat limited dining options. The first-floor restaurant and adjacent deli offer a limited but quality food selection. Food is also available in the top floor bar. The Suites provide a shuttle service to the Crown Plaza Festival City and Intercontinental Hotels a short ride away. They are also a five-minute stroll away along the Dubai Creek Walkway. The Festival City Mall is adjacent to those.
15 January 2014
Rated 5.0 out of 5.0 by Borgan Very nice hotel
Very nice hotel but not the best for short-term stay as it is lacking lounge and hard to get a taxi. Had a very small room upon arrival but after talking to the manager was upgraded to an excellent room with beautiful view. The hotel has a nice pool with the great view.
07 January 2014
Rated 4.0 out of 5.0 by Gane777 Good location and comfort
Overall it was a memorable stay with very good comfort. Adequacy of staff was an issue as it takes many attempts to reach to staff on phone.
04 December 2013
Rated 5.0 out of 5.0 by Glukmann One of our best stays at an IHG Property
We faced an inconvenience at the hotel on the second night of our stay. It was promptly reported to the hotel management. I have never experienced in my close to 15 years as a hotel guest, the level of care and support that was shown across the board form the hotel staff, including the property manager and duty manager. Another reason why I'm a loyal IHG customer.
Great job guys, and thank you for a wonderful stay.
21 November 2013
Rated 5.0 out of 5.0 by Theresca50 Home away from home
We could not have asked for a better experience. The staff, without fail, was courteous, knowledgeable, and friendly. I wish I could tell you how problems were handled, but there were none! We would return without a doubt.
17 November 2013
Rated 5.0 out of 5.0 by NickChuck78 Very friendly and knowledgeable staff
I stayed for 2 weeks with my fiance, and our parents stayed for a week as well. The first thing that I noticed is how friendly and helpful the staff are, particularly in Concierge and Reception. Everyone really made us feel welcome and appreciated. I stayed in a 1 bedroom suite facing Dubai Creek and thought the view was fantastic. Room Service, the L17 Bar, and the ground floor restaurant, Mezza Luna, were all enjoyable, serving up good food and atmosphere. The free shuttle to the Intercontinental/Festival City Mall and Al Badia Golf Club ran regularly until midnight making things easier than fooling with taxis. The Dubai Mall and other major points were just 10 minutes away, but the Residence Suites sit outside the main congested roadways which I prefer. Should I find myself in Dubai for an extended period, I will definitely be returning. Concierge recommended some of the better companies providing the entertainment I was interested in, such as Desert Safari and a Dinner Cruise, and assisted in booking the events. Thanks to Anthony, Zune, and everyone for providing such good service and a welcoming environment.
16 November 2013
Rated 4.0 out of 5.0 great service and welcoming staff especially from managmarnt
our home in Dubai, that is why we keep coming back for the last 2 years we are with the family in Dubai
26 October 2013
Rated 5.0 out of 5.0 by Tenant Excellent Service and great place
The staff are very friendly and helpful. The service quality is excellent.
03 October 2013
Rated 5.0 out of 5.0 by Etihadflyer great place
It remains one of the best places in Dubai, wonderful views on the creek and city, very quiet, large balconies and very personalized service as you could expect from Intercontinental. I do recommend the residence for short and long stays, business and holidays.
02 October 2013
Rated 5.0 out of 5.0 by Apoorvaditya77 Good hotel and decent room suite
The friendliest staff and warmest welcome from a hotel coupled with great food, superb state-of-the-art facilities and superb accomodation. Great house-keeping and a knoledgable concierge team. Highly recommended and can't wait to return.
27 August 2013
Rated 5.0 out of 5.0 by hatem Excellent service
Excellent service and all staff professional and pleasant. Apartment was absolutely beautiful and spacious . Hotel is more than 5 star. Highly recommended and will definately stay again.
10 July 2013
Rated 5.0 out of 5.0 by Cambridge50 Excellence in all areas
I have spent a year at the InterCon Residence Suites, Dubai and I consider the place to be the personification of excellence in all area from front of house through to the finest detail of service.This is quite simply the very best serviced apartments in Dubai -by a country mile.
I am a discerning and demanding customer and I expect nothing but the very,very best and these prestigious apartments deliver on a day by day basis with a service -minded attitude and a disposition towards delivering he very best at all times.
I have been hugely impressed and almost moved by he desire to deliver the very best.
I would recommend these serviced apartments unreservedly .They make the Inter Con brand burn bright and bring huge credit to the good name of fThe InterContinental brand.
I speak with the unique experience of living at the Residence for a year-perfection in all ways.Bravo!
03 May 2013
Rated 5.0 out of 5.0 by jubilation111 Excellent in every way
The Intercontinental Residence Suites at Festival City in Dubai is an excellent hotel. The staff were incredibly helpful and thorough. The room was beautifully appointed and housekeeping was excellent. The gym and pool facilities were beautifully maintained and of great quality. The location was also excellent for us and the view from our room across the creek to the Dubai skyline was beautiful. An delightful and memorable stay - we will return.
18 January 2013
Rated 2.0 out of 5.0 by Cambridge50 Promises more than it delivers
InterCon Festival City Residences Suites promises so much with a superb Creekside setting and its location next to Festival City.
Sadly, the promise is only occasionally delivered which is so disappointing and in some ways heart-breaking.The staff are in urgent need of constant supervision and training and the facilities need to be constantly ungraded.The Deli and restaurant are not what they should be and there are health and safety issues in the pool area.
This is a very expensive facility even by Dubai's uber- expensive standards but it is not always value for money.
The studios suffer from wafer- thin interconnecting doors and noise issues are frequent.At busy times of the year- e.g. Eid the whole place is packed and service levels fall dramatically.Sadly, the new TV system breaks down frequently and the room cleaning service is a hit or miss affair.
There are one or two superb staff members who hold the whole thing together.
I want to love this place so much- but this is a very difficult thing to do but I live in hope.
03 November 2012
Rated 5.0 out of 5.0 by MRM1961 Nice property!
I had a great experience staying at this beautiful property. My room was very clean and comfortable. The staff were friendly and helpful at all times. I was a little disappointed with the pool area!
28 October 2012
Rated 4.0 out of 5.0 by Pedram The Best in Dubai for minimum one week stay
The only problem with this Hotel is the location which is not close to main roads but taxis can be arranged and there is a frequent shuttle service between the Hotel and the Festival city.
27 October 2012