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Concierge Photo
Anthony Lourenco
Head Concierge

Insider Tips


Taxi's are cheap and can be picked up anywhere

Dubai taxi's are readily available all over the city, they are cheap and offer a good service.
Towering over the Dubai skyline, residence suites combine elegant comfort with the service and amenities of a five-star hotel. Savour the aroma of Italian dishes served from Mezzaluna’s display kitchen or revive in our leisure complex featuring a 25 metre lap pool, children’s pool, spa pool and sun deck with stunning city views. Ideally located, this Dubai hotel is minutes from the Festival Centre shopping mall, luxury marina, championship Al Badia Golf Club and the World Trade Centre.

Guest Reviews

Introducing IHG® Dining Rewards - Join and enjoy exclusive benefits like a free night at any of the more than 4,700 hotels worldwide.


  • Restaurant & Lounges

    Mezzaluna offers the finest of traditional international cuisine with a display kitchen in full view of the restaurant. The restaurant itself featu...
  • Amenities & Services

    The fitness centre features the latest technology, including a Kinesis Wall and temperature controlled pool. Spa InterContinental has VIP suites fo...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Residence Suites Dubai F.C

  • Dubai Festival City
  • Dubai
  • United Arab Emirates
  • Front Desk +971-4-7013333

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, English, Hindi, Italian, Dutch , Portuguese, Romanian, Tagalog

Pet Policy

Contact hotel for details
  • Local Time

    9:17 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • UAE Dirham د.إ.‏ (AED)
    Guest Reviews
    Rated 4.4 out of 5 by 351 reviewers.
    Rated 5.0 out of 5.0 by Great Location I used my points to stay for 2 nights at the hotel. Previously I had just visited for the excellent entertainment in the Harvester Pub. We were upgraded to a suite which was huge and enjoyed every minute. The fresh fruit delivered daily FOC was delicious! July 24, 2014
    Rated 5.0 out of 5.0 by Comfortable room and great service We felt thoroughly spoilt by the friendly, caring staff. We were able to check in at 9am and catch up on some much needed sleep in a very comfortable bed. July 21, 2014
    Rated 4.0 out of 5.0 by GOOD LOCATION AND GOOD SERVICE Overall a pretty nice place to stay. Centrally located and with friendly staff who try to make your stay comfortable. Did not have the chance to visit the resturants but the room service food quality was reasonable. July 19, 2014
    Rated 4.0 out of 5.0 by One of the best places to stay in Dubai If you want to stay at one of the best places in Dubai, Crowne Plaza is the choice for you. It has a very helpfull and friendly staff, and lots of choice of restaurants. I always return to Crowne Plaza and it feels like my home away from home. July 2, 2014
    Rated 5.0 out of 5.0 by Consistently good .. Always have a great stay. Instant attention to a couple of faults (air-conditioning regulator and hairdryer) Nothing too much trouble and always service with a smile. We shall be back. June 29, 2014
    Rated 5.0 out of 5.0 by a good place to stay Do not include any personally identifiable information, such as full names June 29, 2014
    Rated 5.0 out of 5.0 by Love it I truly love Crowne Plaza of Dubai & I have great respect to the management of the hotel, they always look after my comfort. All the staff are very pilot and always make me feel that I'm at home. June 28, 2014
    Rated 5.0 out of 5.0 by Very good service It was a great surprise that I got a Birthday wish and a fine cake! June 26, 2014
    Rated 5.0 out of 5.0 by Good hotel Good staff, good location nice service................ .......relayy enjoyed the stay................................................................ June 26, 2014
    Rated 4.0 out of 5.0 by Prompt Service Centrally located hotel with gr8 outlets for dining n nightlife - Had taken a 2 bedroom apartment - nice n big with a small bathroom n a tiny powder room - the single bathroom common to 2 bedrooms was the only downside - staff service was excellent and prompt . While the front office had kindly offered welcome drink cards they could not be used as they were restricted to only one outlet . Hotel needs a facelift to look swanky - looks dated compared to other new high rise hotels in the neighbourhood June 25, 2014
    Rated 4.0 out of 5.0 by Good Its all good. would be great if i can get better upgrades since im a Gold level member in IHG June 25, 2014
    Rated 4.0 out of 5.0 by Aufenthalt am 04.Juni 2014 Das Hotel, das Zimmer und die gebotenen Services waren gut. Das Hotel ist sehr sauber und das Essen sehr ansprechend. June 25, 2014
    Rated 3.0 out of 5.0 by Feedback - Internet is extremely bad - Studio rooms are not isolated June 24, 2014
    Rated 5.0 out of 5.0 by Crown Plaza Nice older hotel - had many features that could be used by others, but i did not need during this stay (local restaurants, METRO station, etc.). June 23, 2014
    Rated 4.0 out of 5.0 by Wonderful service Staff very accommodating, good location, very nice rooms June 22, 2014
    Rated 4.0 out of 5.0 by Excellent service, good club lounge Stayed 3 nights on business and chose as was IHG Ambassador Member. Room is dated but clean and comfortable. Did not appear to have received room upgrade but not sure about this. Service was excellent and club lounge breakfast and snacks excellent. Bonus pickup from airport with Club room and concierge staff helpful with taxis. Would stay again if working in the SZR area. June 22, 2014
    Rated 4.0 out of 5.0 by Good accommodation and great service Stay was excellent. The staff of the hotel made a huge difference. Nothing was a problem for them. I had to an issue with previous booking that had to be amended due to death in the family and hotel was able to meet the changes I requested without any drama. Room was very comfortable and appreciated the welcome to Crown Plaza fruit bowl. I would be staying at this hotel again. June 21, 2014
    Rated 5.0 out of 5.0 by I would definitely stay again Hotel was very good, staff was excellent, very friendly and helpful. I would definitely stay again , great value June 20, 2014
    Rated 5.0 out of 5.0 by Allgemeine Bewertung Das Hotel ist schon etwas älter und leider sieht man es ihm auch an. Wenn der Service aber so hervorragend bleibt, die Sauberkeit weiterhin auf diesem Niveau verbleibt und die Aufmerksamkeit des Personals weiterhin ungetrübt ist, dann kann man auch darüber hinwegsehen. June 18, 2014
    Rated 5.0 out of 5.0 by Erfreuliches Business Highlight Sehr ordentlich geführtes Hotel der gehobenen Busbniess-Kategorie. Zuvorkommendes und hilfsbereites Personal 24/7. Saubere und funktionell eingerichtete Räume mit guter Klima-Anlage und Betten. June 17, 2014
    Rated 4.0 out of 5.0 by great downtown location good hotel for business located near the trade centra and all downtown attractions, however I would not recommend it as a holiday hotel . !! and certainly not families . June 16, 2014
    Rated 4.0 out of 5.0 Comfortable It was a comfortable night having amazing pillows and mattresses I do recommend the Spa. Enjoy the different various types of cuisine available. Definitely a must stay. June 16, 2014
    Rated 3.0 out of 5.0 I was sad from the staff I did not get the support from the staff especially in front desk when they refused to add the points to my card despite I have the loyalty IHG card, no one helped and nobody could upgrade or do something as complimentary and this was annoying June 15, 2014
    Rated 4.0 out of 5.0 by Great cleaning staff Free room upgrade upon arrival. Friendly staff. Very thorough cleaning of room. Decent value for money. My only criticism would be that it is looking a bit tired and could do with a bit of a face lift. June 12, 2014
    Rated 4.0 out of 5.0 Besuch im Crown Plaza Dubai insgesamt gut im Zimmer waar ein muffiger Geruch, das hat mich getört. June 11, 2014
    Rated 5.0 out of 5.0 by True 5 star luxury and service I have stayed at Crowne Plaza SZR Dubai about 7 times in the last 6 months and from the time you pull up outside to being waved off the staff offer an amazing professional service, very helpful and always offering a smile and assistance. The hotel has a pool, pub, nightclub, restaurants, everything you would need, a great business or tourist base. Rooms are impressive and always immaculate. See you again soon! June 10, 2014
    Rated 5.0 out of 5.0 by Great value for money in expensive dubai This is the best hotel in dubai in terms of comfort and pleasantness. i found most of the staff very friendly especially the gentleman who served me when I checked in at around 8.30 pm on 5 June 2014. He made me very welcome. The counter staff at the Harvesters Pub made me feel great on both nights I was there. I have been a faithful follower of all IHG hotels over the last ten or so years. I have been living in Salalah, Oman for the last eight years and I am at the Crown Plaza resort in Salalah almost 5 days a week. In Crown Plaza and IHG, I always TRUST! June 10, 2014
    Rated 5.0 out of 5.0 by Ruhiges Zimmer, guter Service Upgrade weil Gold Member. Das Zimmer war sehr geräumig. Die Ausstattung jedoch schon etwas in die Jahre gekommen. War aber kein Nachteil. Es war immer alles sauber. Vielleicht hätten ein bis zwei Stromadapter im Zimmer geholfen. June 9, 2014
    Rated 5.0 out of 5.0 by nice hotel and very good staff accommodates our requests and complimentaries are very good. June 9, 2014
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