Rated 4.5 out of 5 by 115
Rated 5.0 out of 5.0 by Jasim73 Great Hotel
We have been @ this hotel before and lately spent ten days with the family. We were all impressed once more from the nice hotel, the friendly employees, the best location and of course the nice Club Lounge. The staff are wonderful and special thanks to Assistant Front Office Manager and Junior Guest Service Manager who went way and beyond to iron out any problems.
26 August 2014
Rated 5.0 out of 5.0 by Daniel41 Great service and good location
This hotel offers great service and have a good location in Dusseldorf.
I would highly recommend it to business travellers as well as for private trips.
21 August 2014
Rated 5.0 out of 5.0 by Harri Excellent service in excellent hotel
I visited Dusseldorf with my wife 26th August. I used the 50% off Summer rate - offer, which was excellent offer and great idea from IHG!
Location of the hotel is great. From there, it is easy to walk everywhere. We had Club -level room, which was very nice and clean.
Best thing about the hotel was defenetly the service. Staff was super friendly and did their best to make our visit successful and memorable. Check in was fluent and quick, room service was functional and quick and the service in Lounge was good and personal.
We will defenetly visit Dusseldorf Intercontinental again!
18 August 2014
Rated 5.0 out of 5.0 by Schmeichel tolles Hotel
alles in allem ein tolles Hotel, tolle Lage, sehr freundliches personal. perfekt für ein weekend.
06 August 2014
Rated 4.0 out of 5.0 by P911 short stay in town
we (family with 2 kids) stay only for 1 night on transit. this IC has an fantastic location as it is not far from the airport (15 min Taxi) and in the middle of town in one of the hottest location for shopping, restaurants, bar's cafe's etc etc. The hotel welcome with a very pretty lobby on the trendy Koenigsallee. You can do mostly everything easy by walking from here (city is kinderwagen friendly). The room and hotel facilities are excellent. On the upside is only to name the quality of service, mainly at the main reception, not the typiccally IC warm welcome at any time, check-in, check out or between we never feeled like welcomed by the staff. It wasnt my first stop at this Hotel and I will go back by end of the month.
04 August 2014
Rated 5.0 out of 5.0 by schorschi Aufenthalt
Ausgezeichnet geführtes Hotel mit bestens ausgebildeten und freundlichen Mitarbeitern. Exzellente Lage, nahe am Geschehen.
04 August 2014
Rated 3.0 out of 5.0 by suusje Friendly Bar Staff
I want to compliment the Bar/Lounge staff. They were very friendly and served great mixed drinks. It was very nice when one of the ladies working there remembered me from a previous stay.
04 August 2014
Rated 5.0 out of 5.0 by 13Sand The InterContinental Dusseldorf did it again
I stayed again in the IC Dusseldorf 2 weeks ago and again it was an awesome experience!
This hotel can't be faulted(only some minor things), from check-in till check-out every single member of staff was friendly, professional and genuinely interested in you and how your day was. In this hotel you are a person and not some number. Almost everyone addressed me by name.
At check-in we were presented with some cold towels and fresh ice tea, which was welcome as it was extremely hot. Check-in went smooth and after only a couple of minutes we were of to our rooms.
We had room 810 which was located at the back of the hotel, this side is quite noisy. On our previous stay we had room 850 which overlooked the Kö and was way more quiet. The rooms are spacious and I just love the bathroom with its rain shower, although no Agraria products this time.
As an ambassador we again received a nice welcome gift and late check-out, but again no room upgrade, lets hope that next I will get a room upgrade for once. Third time lucky, I hope.
Also another nice touch was the welcome letter with some Dutch words from the manager(I don't know whether he actually is Dutch or Flemish, but its nice to have something written in your own language).
With our room we also had Club access. This is a serious plus. Throughout the day there are snacks and drinks with great service. A special mention to Isabel, she made our stay even more pleasant.
We had dinner in the hotel restaurant PEGA. Just another super experience. Friendly staff, fantastic food and a great atmosphere.
The concierge and front desk agents are always ready to provide you with information and tips with things to do. Every time when we returned from an activity the front desk agent remembered what we did and asked how our activity went, if there was something that could better etc.
Check-out went as smooth as the check-in. Wenke at the front desk even assisted me with the issues I had with the Ambassador helpdesk. Problem solved in only 2 minutes!
This hotel is my place to go in Dusseldorf. I don't even bother to look for another one.
Two days after my return I already booked my next visit, this time in October to celebrate my birthday. Dinner in PEGA on my birthday. I can't think of a better to place to celebrate my birthday than in this hotel.
03 August 2014