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Düsseldorf

Rated 4.5 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by short stay in DUS Thanks to the IC team for making my short stay (2 nights) most comfortable. I love the location as it is in the middle of town, located at the "Ko" or Koenigsallee. A perfect starting point to explore the city by walking. The hotel facilities are excellent and so is the room. The club lounge gives privacy for a nice quite breakfast and staff are really helpful. 16 September 2014
Rated 4.0 out of 5.0 by Solides Hotel Super Aufenthalt, die Suite gefällt mir vom Design und Ausstattung her sehr gut. Das der Check-In erst um 18:15 möglich war, ist ein Unding. Es kann mal passieren, dass das Zimmer um 15:00 Uhr nicht fertig ist - 18:15 sollte in einem InterContinental nicht passieren. Die Lounge bietet hochwertige Speisen und Getränke. Man sollte darüber nachdenken, zu den Stoßzeiten mehr als eine Mitarbeiterin in der Lounge zu haben. Die Dame hatte sehr sehr viel zu tun, für sonstige Fragen oder Anliegen blieb dort keine Zeit, was man ihr auch nicht übel nehmen kann. 16 September 2014
Rated 4.0 out of 5.0 by good service, friendly staff, gym with pool good innercity location with connection to the Kö, international guests, good atmosphere, odds and ends could be optimised in the breakfast area, three desks are unclear, too long time to wait for a coffee, bad quality of rolls, mixed fruit salad would be an enrichment 15 September 2014
Rated 5.0 out of 5.0 by Hi Comfortable hotel and friendly staff and great location 12 September 2014
Rated 4.0 out of 5.0 by 早餐 早餐品类较少 不大符合洲际的定位。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 09 September 2014
Rated 3.0 out of 5.0 by Fortsetzung Problem Roomservice Die Dame beim Roomservice hatte keinerlei Weinkenntnisse. Ich fragte sie nach den Rotweinen auf der Karte und sie sagte mir: Sie kenne die nicht (?) ich erwarte mehr Kompetenz des Personals in einem Hotel dieser Preisklasse. Zudem war beim Frühstück ein junger Mann, der ALLE Brötchen angefasst hat. Ich habe eine Service Kraft darauf hingewiesen, die mir freundlicherweise dann Brötchen aus der Küche brachte. Ich hätte aber erwartet, dass sie den Herrn zurechtweist. Dies ist nicht geschehen. Der Appetit war mir vergangen. Zusammenfassend war diesmal der Roomservice eine Katastrophe, das Personal war inkompetent und das Essen zum grössten Teil schlecht. Dies habe ich in den vorherigen Auftenthalten bisher nicht erlebt und war meistens zufrieden. 09 September 2014
Rated 5.0 out of 5.0 by High Standard of amenities My three night stay was excellent due to the high standard of amenities at the hotel. The staff were a all times friendly and professional in their dealings with t he clients. 08 September 2014
Rated 5.0 out of 5.0 by Location was great Ideally located and staff was fabulous, we enjoyed our stay at the Intercontinental in Dusseldorf 03 September 2014
Rated 5.0 out of 5.0 by Intercontinental Dusseldorf A really lovely hotel with excellent service and quality rooms. 01 September 2014
Rated 4.0 out of 5.0 by Noisy Gests Over all it was comfortable but some guests let their childrens run all night in the room corridors 31 August 2014
Rated 5.0 out of 5.0 by Great Hotel Great international hotel in the center of Düsseldorf, within walking distance of everything, Königsallee for shopping and river Rhine for dinner. The hotel itself is very good with excellent staff and wel groomed rooms. 31 August 2014
Rated 5.0 out of 5.0 by Great Hotel We have been @ this hotel before and lately spent ten days with the family. We were all impressed once more from the nice hotel, the friendly employees, the best location and of course the nice Club Lounge. The staff are wonderful and special thanks to Assistant Front Office Manager and Junior Guest Service Manager who went way and beyond to iron out any problems. 26 August 2014
Rated 5.0 out of 5.0 by Great service and good location This hotel offers great service and have a good location in Dusseldorf. I would highly recommend it to business travellers as well as for private trips. 21 August 2014
Rated 5.0 out of 5.0 by Excellent service in excellent hotel I visited Dusseldorf with my wife 26th August. I used the 50% off Summer rate - offer, which was excellent offer and great idea from IHG! Location of the hotel is great. From there, it is easy to walk everywhere. We had Club -level room, which was very nice and clean. Best thing about the hotel was defenetly the service. Staff was super friendly and did their best to make our visit successful and memorable. Check in was fluent and quick, room service was functional and quick and the service in Lounge was good and personal. We will defenetly visit Dusseldorf Intercontinental again! 18 August 2014
Rated 5.0 out of 5.0 by tolles Hotel alles in allem ein tolles Hotel, tolle Lage, sehr freundliches personal. perfekt für ein weekend. 06 August 2014
Rated 4.0 out of 5.0 by short stay in town we (family with 2 kids) stay only for 1 night on transit. this IC has an fantastic location as it is not far from the airport (15 min Taxi) and in the middle of town in one of the hottest location for shopping, restaurants, bar's cafe's etc etc. The hotel welcome with a very pretty lobby on the trendy Koenigsallee. You can do mostly everything easy by walking from here (city is kinderwagen friendly). The room and hotel facilities are excellent. On the upside is only to name the quality of service, mainly at the main reception, not the typiccally IC warm welcome at any time, check-in, check out or between we never feeled like welcomed by the staff. It wasnt my first stop at this Hotel and I will go back by end of the month. 04 August 2014
Rated 5.0 out of 5.0 by Aufenthalt Ausgezeichnet geführtes Hotel mit bestens ausgebildeten und freundlichen Mitarbeitern. Exzellente Lage, nahe am Geschehen. 04 August 2014
Rated 3.0 out of 5.0 by Friendly Bar Staff I want to compliment the Bar/Lounge staff. They were very friendly and served great mixed drinks. It was very nice when one of the ladies working there remembered me from a previous stay. 04 August 2014
Rated 5.0 out of 5.0 by The InterContinental Dusseldorf did it again I stayed again in the IC Dusseldorf 2 weeks ago and again it was an awesome experience! This hotel can't be faulted(only some minor things), from check-in till check-out every single member of staff was friendly, professional and genuinely interested in you and how your day was. In this hotel you are a person and not some number. Almost everyone addressed me by name. At check-in we were presented with some cold towels and fresh ice tea, which was welcome as it was extremely hot. Check-in went smooth and after only a couple of minutes we were of to our rooms. We had room 810 which was located at the back of the hotel, this side is quite noisy. On our previous stay we had room 850 which overlooked the Kö and was way more quiet. The rooms are spacious and I just love the bathroom with its rain shower, although no Agraria products this time. As an ambassador we again received a nice welcome gift and late check-out, but again no room upgrade, lets hope that next I will get a room upgrade for once. Third time lucky, I hope. Also another nice touch was the welcome letter with some Dutch words from the manager(I don't know whether he actually is Dutch or Flemish, but its nice to have something written in your own language). With our room we also had Club access. This is a serious plus. Throughout the day there are snacks and drinks with great service. A special mention to Isabel, she made our stay even more pleasant. We had dinner in the hotel restaurant PEGA. Just another super experience. Friendly staff, fantastic food and a great atmosphere. The concierge and front desk agents are always ready to provide you with information and tips with things to do. Every time when we returned from an activity the front desk agent remembered what we did and asked how our activity went, if there was something that could better etc. Check-out went as smooth as the check-in. Wenke at the front desk even assisted me with the issues I had with the Ambassador helpdesk. Problem solved in only 2 minutes! This hotel is my place to go in Dusseldorf. I don't even bother to look for another one. Two days after my return I already booked my next visit, this time in October to celebrate my birthday. Dinner in PEGA on my birthday. I can't think of a better to place to celebrate my birthday than in this hotel. 03 August 2014
Rated 5.0 out of 5.0 by 房间空间尚可,整洁度一流 酒店位置极佳,楼下即有收费停车场,出入酒店非常方便。房间设施很好,寝具舒适,隔音效果不错。若可以与停车场管理公司商谈一个更优惠的价格,就更好了。 02 August 2014
Rated 5.0 out of 5.0 by Very good stay! It's an amazing hotel with a very professional and knowledgable staff! Close to all shops and city centre (Center!) I'll be back! 29 July 2014
Rated 5.0 out of 5.0 by ONCE AGAIN EXCELLENT I have been once again in Intecontinental Dusseldorf, and everything was in order again. Top class rooms, lobby and services, for a quite fair price. As we have visited Dusseldorf for many time ands now we are looking forward to discover new interesting places there. That's why we applied to the hotels concierge. Joachim there was very helpfull and we want to thank him once again for hia advices. We definitely be back to this marvelous hotel. 26 July 2014
Rated 5.0 out of 5.0 by Grossartiges Service Ich war sehr zufrieden mit den aufenhalt und dass war auch mein geschäfsfreund von Norwegen der in den Zimmer neben mein gewohnt hat. 26 July 2014
Rated 5.0 out of 5.0 by Zentrale Lage und dennoch ruhig In der Nähe der Einkaufsstraße, sowie der Altstadt, ideal für Städtereise. Großer Wellnessbereich inkl. Pool. 25 July 2014
Rated 5.0 out of 5.0 by Great service Very nice hotel, great location. I would definitevely recommend it 24 July 2014
Rated 5.0 out of 5.0 by Excelent location The beautiful hotel is perfectly located for business or vacation. Nice rooms excelent staff in a beautiful city 21 July 2014
Rated 4.0 out of 5.0 by Enjoyable stay at the IC In general my wife and I were very pleased with our 3 nights stay at the IC. We felt welcome, had a nice room which was spacious and clean. However, there was one issue which generally impacted our experience. When coming back around 3pm, we noticed that our room hadn't been cleaned. Hence, I contacted front office staff who promised me they would send someone immediately. Unfortunately we had to wait one more hour before someone showed up and even then it took them approximately another 40 minutes to finish the cleaning. In the end, by 5pm our room was available again. Breakfast selection was average for the price charged. 20 July 2014
Rated 5.0 out of 5.0 by Great service, lovely hotel We stayed in Dusseldorf for one night while passing through. It was our first time in this city, and our first time at an Intercontinental hotel. The hotel location is great, with a secure carpark directly under it (very handy as we were touring on motorcycles), and only walking distance to the old town. The public areas are attractive and modern, and the guest rooms are quite large, and well appointed. If there is one slight issue, it is that the sliding shower door doesn't quite stop some water escaping, so it leaves a puddle on the bathroom floor afterwards. No big deal, but the design could be improved. Other than that, we have nothing bad to say about our stay. All of the staff were friendly, polite and helpful, and we would difinitely stay here again should we return to Dusseldorf. 19 July 2014
Rated 5.0 out of 5.0 by Perfect stay! We love the location, the staff, the service, the food, the rooms. Overall a great experience! Tip: book a room at the club on the second floor. 17 July 2014
Rated 5.0 out of 5.0 by Good location and wonderful staff A very pleasant stay. Very interesting architecture and very modern building. Evokes a feeling of openness and forthrightness - which of course is very pleasant. 14 July 2014
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Düsseldorf
  • Konigsallee 59
  • Dusseldorf , 40215
  • Germany
  • Front Desk +49-211-82850

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, Greek, English, Spanish, French, Indonesian, Italian, Turkish

Pet Policy

Dogs are allowed inside the hotel and guest rooms. The daily fee is 25.00 EUR per pet.
Pet Fee €25.00 per night
  • Local Time

    11:11 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking