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Foshan

Rated 4.5 out of 5 by 142 reviewers.
Rated 3.0 out of 5.0 by 房间舒适,但服务质素有待提高 住过各种类型的五星酒店,例如四季和文华东方的,但洲际是第一次入住。对比前两者,还是有差距。前两者提供的服务是个性化,甚至遇到某些问题时,在你没有开口提出的时候,就会率先帮你解决了。但这次入住洲际,只觉得服务上只是敷衍了事,也没有尽力帮客人解决,程度上只属于解答你提出的问题,并没有给予最佳的解决方法。 25 September 2014
Rated 5.0 out of 5.0 by 非常难忘的一次停留 入住之前跟酒店商量过前往的事宜,酒店非常周到热心的帮忙,到店之后职员们也给予了宾至如归的感觉。总体水准非常高,虽然早餐餐厅也有员工态度一般,但瑕不遮瑜,佛山IC的确非常值得推荐! 24 September 2014
Rated 3.0 out of 5.0 整体体验有些失望 1、住过香港洲际、越南岘港洲际、三亚洲际,但佛山洲际整体感觉让我有些失望,达不到洲际的价值和口碑水准。 2、升级的是商务套房,但洗发水沐浴露都是不知名的牌子,牙膏也是黑妹,虽说是民族品牌,但感觉跟商务套房的品味完全搭不上调。 3、大堂吧的美女服务员态度也不热情,我拿的是IHG赠饮的软饮券,她收了也面无表情。后来我在座位上观察了一下,她其实也不是单纯针对我这个免费的赠饮券,而是她们的整个工作态度给人感觉就是很懒散,像是在路边商超小店的服务员,完全没能达到洲际这个5星级酒店的服务态度和水准。 4、房间的服务热线不知道为什么不能自动帮转,打过去不在他的服务范围内还需要住客挂断后自行再拨别的号再咨询。 5、打电话想预订贡多拉游船的事情,电话服务员说稍后回复我,贡多拉好像在维修,但后来就没有了下文,没有再打过来和我确认这个事情。 6、佛山洲际的露天游泳池是要带泳帽下水的,因为在别的洲际都没有这个规定,所以事前没有准备上泳帽。登记处可以借,但是收回来的泳帽也没有及时洗洗,晾干,也就湿哒哒滴着水就给下一个住客了。感觉服务不上档次,有点拉低了洲际的整体水平。 23 September 2014
Rated 5.0 out of 5.0 by 总体不错 总体不错 新进员工对于很多前台工作不是太熟悉 预订部在入住协议的把握上面不够精准 经常会入住洲际酒店 每个城市之间的感觉会有很多不同 23 September 2014
Rated 5.0 out of 5.0 by FOUND - Lost of Mobile Phone To General Manager, I would like to commend about the service staff in the hotel, especially to the Duty Manager, Lyndia and the Security Manager. During my last stay at the hotel, my customer accidentally misplaced his mobile phone at the breakfast area and then we reported to the Duty manager. She was very helpful and got the Security Department to view the CCTV. Finally, we managed to retrieve the phone. Although this is not a very expensive item, it shows that the hotel is well secured and we do feel that it is safe to stay. Will be back soon!! Thanks. 22 September 2014
Rated 5.0 out of 5.0 Good hotel in Foshan Stayed for the 2nd time while in Foshan. Room was perfect except for flooding during shower. Water flowing was slow.. Betty (front office) was attentive. Was disappointed that my 3 nights stay was not able to to collect any points!!! 21 September 2014
Rated 4.0 out of 5.0 by Good experience Overall, as good as usual. 2 points would like IC to improve. 1/ manage with local government the noise from the park nearby the hotel at night time. 2/ improve the efficiency of concierge 16 September 2014
Rated 4.0 out of 5.0 总体体验非常棒 总体体验非常棒,由于预定时候预订专员的一些失误,导致我订错了房型,但酒店值班经理很快的帮我解决了问题,礼遇方面也十分到位,很赞。 16 September 2014
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Foshan
  • 20 Denghu East Road,
  • Foshan , 528200
  • China, People's Republic Of
  • Front Desk +86-757-86268888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, French, Hindi, Italian, Japanese, Chinese

Pet Policy

Pets Not Allowed.
  • Local Time

    6:30 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking