Rated 4.2 out of 5 by 300
Rated 5.0 out of 5.0 by Adryan Great view
I enjoyed the luxury of a very sunny corner suite with a wonderful view at the river Main, a wonderful experience!
13 September 2014
Rated 5.0 out of 5.0 Atención exquisita.
Satisfacción plena con la experiencia en el Hotel Intercontinental de Frankfurt.
09 September 2014
Rated 5.0 out of 5.0 by kleonbarry Great hotel staff
Even though I am not famous, the hotel staff greeted me with a smile and made me feel like I was important.
05 September 2014
Rated 3.0 out of 5.0 by Heihei Lärm
Vielleicht könnten Sie die Stadt auf Ihr Problem mit der Musik aufmerksam machen. Viele Gäste haben sich beklagt.
04 September 2014
Rated 2.0 out of 5.0 by Peter124 Hotel needs some renovation
Room was in poor conditions. Everything looked really used and old.
Bathroom was so small that you couldn't even close there door when staying in it.
Bed was alright.
Overall I'm not recommending this hotel for a nice, pleasant and removable stay.
Location was ok.
01 September 2014
Rated 5.0 out of 5.0 by ctdlondon Nice hotel well located top notch staff
Took my partner here for his birthday. The staff at check in were extremely pleasant and helpful and offered to take the bags to the room and provided transportation details readily when we requested. Not needed as it was only a short stay. They very kindly placed a bottle of good champagne in the room at no charge as a birthday present. Nice touch. We upgraded to use the 21st floor Club. Only 50 Euros per day for two and good value as all drinks and meals free, had supper there twice- staff again extremely friendly. The rooms are nicely appointed and the beds beautifully comfortable- fell asleep no trouble. The only small minuses were not enough tea in the room, no bathroom fan so it steamed up too quickly and being told the Club was closed when the letter of invitation said it was open 24 hours. Some of the décor needs updating. However these were small compared to the warm welcome and great service.
31 August 2014
Rated 5.0 out of 5.0 by Mazz1 A great place to stay
Intercontinental Frankfurt offers comfort, convenience to shops and river as well as great service. We loved our stay there.
29 August 2014
Rated 4.0 out of 5.0 by storetown Very friendly staff and excellent food.
I have stayed at this Hotel twice now, and am booked in again mid September. The location is perfect, very friendly and courteous staff, and the Breakfast is top class. Rooms are clean and spacious. Overall a very good experience.
28 August 2014
Rated 4.0 out of 5.0 by Finn182 Komfortables Bett und großartiger Service
Gutes Hotel mit sehr guter Küche und gutem Service.
27 August 2014
Rated 5.0 out of 5.0 by jp4484 awesome frontdesk experience
During our check-in Anika at the front desk was excellent and very professional. Awesome experience. Thank you
26 August 2014
Rated 4.0 out of 5.0 by Ulrick Sehr guter Service, freundliches personal
Sehr guter Service, freundliches personal - frühstücksauswahl groß. jedoch keine besonderheiten, kein abwechslunglsreichtum der angeboteten frühstücke.
22 August 2014
Rated 5.0 out of 5.0 by TigerT69 Comfortable Bed / Room and Great Customer Service
Comfortable Bed / Room and Great Customer Service. Enjoyed the Breakfast offerings and the restaurant was very clean with responsive and friendly staff.
22 August 2014
Rated 5.0 out of 5.0 by Dr.M.T Excellent and fantastic hotel
We have a great time at this hotel. Excellent, nice , helpfull , very friendly , knowledgeable, and professional staff. Great location , nice and clean hotel , great meals and food, nice fitness room !
It could not be Better !
We definitively go back
We recommend this hotel 100% to every one !
Very happy with this hotel
21 August 2014
Rated 3.0 out of 5.0 check-in experience
Despite the fact that I am a regular visitor of your hotel I always have discussions with front-desk staff on my assigned room and floor.
I wish your staff would look into my history of stays and my profile to avoid these discussions.
In the end there is always room available on the 18th floor.
Really disappointing experiences.
21 August 2014
Rated 4.0 out of 5.0 by Redjer Great staff but smallish room
Very impressed with the staff at Frankfurt IC. Could not have been more friendly or helpful, I had a river view room, which is a great outlook, but was small, the bathroom in particular is small. That said the room was well kept and furnished comfortably with twin beds, armchair, desk chair and desk.
Overall good hotel location and facilities, will be happy to return.
20 August 2014
Rated 5.0 out of 5.0 by Asianbear Sound of lifts
It is upgraded room, so I know I should not say anything.
But Room 1915 was a little bit noisy for sound of lifts while I was lying down in the bed. I think you had better set sound prrof or put beds in the other way.
20 August 2014
Rated 5.0 out of 5.0 by Berlin49 großartiger Service
sehr gutes Essen und sehr freundliches Personal im Hause
19 August 2014
Rated 5.0 out of 5.0 Just Amazing
This is an hotel that never let you down. very friendly staff and helpful.
great location and excellent service. the only thing is missing is a spa
17 August 2014
Rated 5.0 out of 5.0 by Nader Albuloushi Way to go... Intercontinental Farnkfurt
At the begging, I would like to thank all the hotel staff for there hospitality, attention and assistance to me and my family. Honestly there was nothing to complain about or to highlight, It was a pleasant stay with my wife and son... Every thing was excellent with no exceptions at all, the facility, the reception staff , the concierge, the club lounge, the food and the hotel services were superb and went beyond my expectation... Thank you for making my stay at Frankfurt intercontinental memorable and unforgettable experience...
For sure I do strongly recommend this lovely hotel and ALL other intercontinental hotels around the world...
Frankfurt intercontinental hotel be aware I am coming back to you soon.!!! See you all then....:) :) :)
Note: If you stay in the club level, you can smoke while enjoying a cup of coffee just out side the club lounge on the 21st. Floor... No need do go down outside to smoke... It is smokers corner..:) :)
16 August 2014
Rated 4.0 out of 5.0 by TravelGuyEU altes abgewohntes Hotel, gute Lage, durchschnittlicher Service
Das Hotel ist ziemlich alt, was auf vielen Ebenen zu spüren ist.
Als Ambassador wurde ich auf eine Club Intercontinental Suite upgegradet. Das Zimmer war groß und sauber, allerdings sehr abgewohnt.
Der Balkon bietet nix als Beton und es gibt keinerlei Sitzgelegenheit. Dafür ist der Ausblick auf Frankfurts Skyline unbeschreiblich schön.
Die Couch ist abgenutzt, das Bett ein wenig durchgelegen.
Bis auf den Flatscreen-Bildschirm scheint es wenige Updates gegeben zu haben. Aber das weiß man alles, wenn man ein Zimmeri im IC Frankfurt bucht.
Was mich enttäuscht hat, war der Service. Im Gegensatz zu anderen Hotels in dieser Klasse wirkt der Service wenig individuell und persönlich. Zu unserem Aufenthalt haben viele Trainees/Praktikanten/Azubis im Hotel gearbeitet, die weder wussten, welche Speisen im Club Intercontinental noch beim Brunch serviert wurden.
Diese Ahnungslosigkeit zieht sich durch alle Bereiche. Als wir beispielsweise einen Voucher aus der IHG-Smartphone-App nutzen wollte, wusste der Mitarbeiter zunächst nicht, was zu tun ist.
Turndown-Service gibt es auch nur, wenn das Housekeeping Lust und Laune zu hat. Als wir um einen späteren Turndown-Service (innerhalb der angebotenen Servicezeit bis 20 Uhr) haben wollten, ernteten wir zunächst einen bösen Blick.
Und wenn auf der Event-Etage im 21. Stockwerk gefeiert wird, vergessen Sie ihr Ohropax nicht. Lt. Rezeption ist es ein bekanntes Problem, dass die Bässe dann durch die oberen Etagen wummern.
Auch wenn es Kritik auf hohem Niveau ist - ich erwarte vom Intercontinental einfach mehr Perfektion als von anderen IHG-Marken.
Deshalb auch nur eine bedingte Weiterempfehlung. Für zwei Tage Aufenthalt waren das einfach zu viele "Naja"-Erlebnisse.
14 August 2014
Rated 5.0 out of 5.0 by cbm53 Fabulous Frankfurt
German organization, precision, and hospitality prevails at InterContinental Frankfurt. I worked with the management and hospitality staff in advance of my arrival and they arranged everything. From the check-in through and including the expeditious check out, the experience was absolutely wonderful and well orchestrated. If private quiet time is important to you, then I highly recommend the lounge where the staff manages everything down to the smallest details.
Thanks once again for another fabulous InterCon experience
14 August 2014
Rated 5.0 out of 5.0 by Sasch Super Lounge Mitarbeiter
Sehr zuvorkommendes Lounge Personal, immer wieder gefragt ob alles stimmt und ob man noch was brauch.
Genau so wieder beim Frühstück.
14 August 2014
Rated 4.0 out of 5.0 by Webhopper Alergikerfrühstück
Wenn das Personal von persönlichen Befindlichkeiten weiß, geht dies sehr zuvorkommend damit um.
12 August 2014
Rated 5.0 out of 5.0 by DiBuBu Our Days in the Interconti Fankfurt
We made the reservation using the Internet . It worked fine although not perfect.
Arriving in Frankfurt we had no problems checking in and felt well right from the beginning.
The room was very good and the one we had for our second stay was even better.
The best part without any doubt was the excellent breakfast..
we enjoyed our time in Frankfurt partly because we had such a lovely time in the Intercontinental Hotel.
The IHG lounge was a nice and beautiful extra.
We hope we can be there once again next year !
05 August 2014
Rated 1.0 out of 5.0 by Organic Allround Consistant Excellence
This was a rare experience where every aspect of my stay was excellent. Front desk staff all charming and efficient. Room with great view and very clean and comfortable. Room service and restaurant staff impeccable, attentive and engaging
04 August 2014
Rated 5.0 out of 5.0 by bogdanpopey Good value for money. Suitable for business trips
I find this hotel very suitable for every business man/woman. If booked properly, room rates can be very satisfying and therefore, a good value for money. Staff is very helpful and the quality of various services is great.
04 August 2014
Rated 2.0 out of 5.0 by Chaostante Too old to be good
The rooms are just too old to be comfortable. And even the easy things are cheap, like the bath towels who have the quality of an ordinary three to four star hotel. Very noisy room where you could hear the elevator like a tram driving near of you. Ridicoulosly service at the breakfast. The service was just fast when asking for the room number. The question for fresh made eggs " a la point" was commented with a bad look and i were pushed to the old hard pan fried eggs lying there for a while.
Just the dinner and the service was good.
02 August 2014
Rated 5.0 out of 5.0 by jokibay Excelente hotel
Lo recomiendo en todo sentido. Que buen hotel, que buenas habitación y que buena atención.
01 August 2014
Rated 4.0 out of 5.0 by Rgaja Good Service
Stay was good with competitive rates. Service was great with personal needs taken care of such as on request hard pillows were provided. A bit dissappointing as the property doesn't have a swimming pool.
But Overall a good stay.
28 July 2014
Rated 5.0 out of 5.0 Great stay
Super hotel, pleasant staff. Rooms were clean except of some imperfections in the bathroom (walls above the bathtub were covered by scale. Very nice view from the room, comfortable bed. Room equipment OK. Breakfast - very good choice, dining room was not overcrowded.
28 July 2014