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  • 1 888 IC HOTELS
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Rated 4.3 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Great hotel with friendly staff Very well-furnished hotel, spacious room, very comfortable bed. We spent 3 days at this hotel during our honeymoon in Korea and came here for the ski resort as well as to visit the Pyeongchang Trout Festival. The festival is 30 minutes drive and the hotel staff were very helpful in assisting us in booking a cab there. They even provided us with a hotel address card in Korean, for us to show to the cab driver when we return from the festival. Overall, the experience in this hotel was wonderful and would return in the future. 27 January 2015
Rated 5.0 out of 5.0 by Good experience The staff Taylor Hong suggested us to book shuttle bus to get to the hotel and send us the reservation form for booking the bus. We can just take 3.5 hours to get to the hotel and arrive around 11:30am. Due to the membership of IHG, we can arrange early check-in for us, which is really appreciated. As we woke up very early on that day and were quite tired when arriving the hotel, so we could take some rest after checking in the room. The room is clean and spacious. Mattress and pillows are comfortable with soft bed sheets; all these can let me have a good sleep after an exhausting ski exercise. But it doesn't offer toothpaste and toothbrush, you need to bring your own ones or pay for them. The quality of towels are not good enough, that is not the expectation to a 5-star hotel. I would expect a rather thick and soft one. And there is no cream when you want to make coffee in the room. It seems to have Americano coffee only. Yongpyong ski resort is nearby the hotel, If scheduled shuttle bus is provided, it would be more convenient for guests who want to ski over there. 25 January 2015
Rated 5.0 out of 5.0 by Ski weekend with kids Outstanding long weekend! During booking we forgot to apply our rewards/loyalty number to the reservation so we were not greeted as such, but staff was exceptional regardless and following providing our member number the staff went above and beyond to reimburse internet fees, etc. Very satisfied! 23 January 2015
Rated 5.0 out of 5.0 comfortable Last week we go in Pyeongchang. So a great place to stay with a child. How have you been very comfortable. One thing is that could have been better, Underground Parking Lot of smoke came in an elevator and a bad smell. Every winter there wanted to send in Pyeongchang in mind. 21 January 2015
Rated 3.0 out of 5.0 by Estate was good but improve on service Essential for the staff to provide a memorable experience and the value added service experience over the Intercontinental group. More attention should be paid towards the guest. 15 January 2015
Rated 3.0 out of 5.0 Restaurant and Bed Your Buffet service is too expensive for the products that you offer. Compare with other hotels under same price and class your hotel have a pour restaurant product and not fresh (ex. crab legs, mussels, e.t.c) In addition for Breakfast time always the pastries (ex. croissant, e.t.c) are cold and not fresh. The hotel management should pay more attention on restaurant buffet service and product offer, compare to price (60.000won). Actual all offer products are very low cost. (ex. products of salads ) Pillows are soft, but very large and for some persons are not comfortable. 15 January 2015
Rated 1.0 out of 5.0 by Bad experience When I cheched in the front desk. Clerk told to me that check out time 12:00. On the next day(after night) AM10:50 someone knock my room and press chime bell several times. That person was housekeeping. Cause of check out~! At that time, It remain 1H10M till check out. I never requested check out alarm. I was very embrrassed. I'll never recommend Alpensia Pyeongchang InterContinental Resort! 13 January 2015
Rated 4.0 out of 5.0 by Great Hotel with improvements needed Hotel was great, sufficient amenities near the hotel. When I was there with my family, we were looking at possible local tours to nearby area however the brochures available in the hotel are only in Korean language. I checked with the staff of the hotel but was told there are no English versions. It would be good to have English brochures. It would also be useful to know if there are local transport to some of these locations. It would have been a better experience to view other nearby locations not just the Alpensia area. 12 January 2015
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InterContinental Alpensia Pyeongchang Resort

  • 225-3 Yongsan-Ri
  • Gangwon-Do , 232-952
  • Korea, Republic Of
  • Front Desk +82-33-3390000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed to be taken into any guest rooms, in accordance with local health and hygiene regulations. Please contact the Concierge for kennel or alternate arrangements. Service animals are allowed accordantly with local law regulations.
  • Local Time

    9:27 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • South Korean Won ₩ (KRW)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking