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InterContinental Alpensia Pyeongchang Resort

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Hotel Reviews for InterContinental Alpensia Pyeongchang Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 214 reviews
93%
Recommend This Property

Ratings Breakdown

214reviews

  • 5 Stars
    129
  • 4 Stars
    62
  • 3 Stars
    16
  • 2 Stars
    5
  • 1 Stars
    2

familiar and good service

By

3月 20, 2016

club

I always try and stay at the InterCon in Alpensia when travelling to PyeongChang. It is a comfortable hotel and very convenient for meetings etc.

The staff are always friendly and helpful and the rooms of very good standard; comfortable with plenty of space.

Posted byHotelStaff
3月 25, 2016
Dear Mr. Giancarlo, Thank you very much for your stay with us and the comment regarding the experience of the stay. We are really pleased to hear that you have had a great experience. It may impact on further development of our standard. We hope to welcome you once more and we will approach you with greater performance. Thank you very much Best regards
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Great trip for winter sports !

By

3月 13, 2016

club

I stayed here for 3 nights.

Location :
3 hours driving distance from airport! Not too far ! Highly recomened to stay at least 3 nights in the resort !
It is very close to the skiing areas! 5minuties only!! Very convenient !

Room;
The hotel room is clean and spacious ! We love stay in the room ! The heater makes the room very warm!

Food :
We had buffet breakfast in the hotel. The ONLY one CONS of this hotel is the food! Seriously, too much MSG in the food.

Overall, we had a great time staying here !

Posted byHotelStaff
3月 17, 2016
Ms Leung Thank you so much for your stay with us and comment about your stay experience. We are really pleased to hear that you have had great experience. It may impact on further development of our standard. In terms of food you had, especially breakfast, we respect your comment and consider it seriously to provide effective service. We hope to welcome you once more and we will approach you with greater performance. Thank you very much Best regards
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Great IC Experience

By

3月 07, 2016

platinumelite

Stayed at the hotel for a week long winter break to Alpensia. The hotel itself is what you'd expect an IC to be, but in an alpine-ish setting. Great breakfast and bar, as well as a spacious room and comfortable bed. Close to the slopes if you are here to ski, although Alpensia is more suited to beginner/intermediate level skiing and snowboarding.

Posted byHotelStaff
3月 15, 2016
Dear Mr Kwong Thank you so much for your stay with us and the comment about your stay experience. We are really pleased to hear that you have had great time with us and it will impact on further development of our standard. You may enjoy our great performance and service once more in the near future. Thank you very much Best regards
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Great staff, beautiful property

By

3月 06, 2016

Thank you to the friendly staff who let us check in early with a cranky 5 year old. You saved the day!

Posted byHotelStaff
3月 07, 2016
Dear Ms Yuh Thank you so much for your stay with us and comment about your stay experience. We are very pleased to hear you have had great time with us, and we have approached you friendly. It will encourage us to develop further our performance. We hope to welcome you once more in the near future. Thank you very much Best regards
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服务一流,环境优雅

By

3月 01, 2016

酒店很好很舒适,除了枕头不舒服。酒店员工很热情,有求必应,房间整洁干净,服务一流,下次还会选择入住本酒店,并且推荐朋友入住。

Posted byHotelStaff
3月 05, 2016
Ms Li Thank you very much for your stay with us and comment about your stay experience. We are very pleased to hear that you have had great time with us and your complement will impact on further development of our standard service. We guarantee that we will approach you with greater performance on your next visit. We hope to welcome you once more in the near future. Thank you very much Best regards
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many problems from make up room

By

2月 28, 2016

club

Only staying one night is good because they don't provide service on second and third night

Posted byHotelStaff
3月 01, 2016
Dear Mr Chau Thank you for your stay with us and honest comment about your stay experience. Please, accept our sincerest apologies for inconvenient stay, We respect your feedback and will consider seriously to generate better performance. We guarantee that we will approach you with greater standard on your next visit. Thank you very much once more and hope to welcome you in the near future. Best regards
Posted byHotelStaff
3月 01, 2016
Dear Mr Chau Thank you very much for your stay with us and honest your comment about your stay experience. Pleased accept our sincerest apologies for your inconvenient stay. We respect your feedback and will seriously consider your comment to develop our performance. We guarantee that we will approach you with greater standard on your next visit. Thank you very much once more and hope to welcome you in the near future. Best regards
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Excellent choice!

By

2月 24, 2016

club

It was my first visit at Pyeongchang, and during this stay, my daughter had a birthday. I just briefly mentioned to one of front staffs, and she remembered it and gave us a welcome fruit and birthday card for my daughter, which was good memory for all of us.
and as to IHG member we coould get upgrading a room, which was a surprise as well!!
Thanks you for warm-hearted and friendly staffs.
My stay at InterContinental Alpensia Pyeongchang Resrt was excellent choice and I hope to go there soon.

Posted byHotelStaff
2月 27, 2016
Dear Ms Kong Thank you very much for your stay with us and comment about your stay experience. We are very pleased to hear that we were part of your great experience, especially one of the colleagues who has helped you check-in. Your honest comment will impact on further development of our standard and performance. We hope to welcome you once more in the near future. Thank you very much Best regards
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friendly staff and comfortable room

By

2月 24, 2016

club

Helpful and friendly reception and staff. comfortable and big room. nice bathroom with quality bathing stuff. Wonderful view with excellent balcony.

Posted byHotelStaff
2月 26, 2016
Dear Ms Lu Thank you very much for your stay with us and comment about your stay experience. We are very pleased to hear that you have enjoyed your time with us. It will impact on further development of our standard and service. We will approach you with greater performance on you next visit. We hope to welcome you once more in the near future. Thank you very much Best regards
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Wonderful Experience

By

2月 23, 2016

club

From the moment we walked into the hotel lobby we were greeted and shown by the staff that they were available for any need we had.

Our room was furnished well for leisure and business use and the bathroom was clean and beautiful.

This was such a wonderful hotel that we are certain to use the InterContinental brand again.

Posted byHotelStaff
2月 26, 2016
Dear Ms April Thank you so much for your stay with us and positive comment about your stay experience. We are really pleased to hear that you have had great experience with us. It will encourage us to reinforce our service and performance. We guarantee that we will approach you with greater service on your next visit. Thank you very much and hope to welcome you once more in the near future. Best regards
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早餐不错。

By

2月 22, 2016

环境很好,早餐不错,洗涤用品不错,床铺舒适,员工服务很好。性价比算不错,但如果有免费wifi就完美了。

Posted byHotelStaff
2月 26, 2016
Dear Ms Lai Thank you for your stay with us and your comment about the stay experience. We are really pleased to hear that you have enjoyed your time with us. It will encourage us to enhance our standard. In terms of WIFI, we respect your honest comment and will try to figure out to provide better service on your next visit. We hope to welcome you once more in the near future. Thank you very much Best regards
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Room size is good but staff not too friendly

By

2月 22, 2016

Room size is good but staff not too friendly. Location is a bit far from Ocean 700 and ski

Posted byHotelStaff
2月 24, 2016
Dear Ms Yeung Thank you so much for your stay with us and review about your stay experience. We do apologize for negative experience during your stay. We will seriously consider your comment in generating effective service. We guarantee that we will approach you with better performance on your next visit. Thank you once more for your stay and understanding. Best regards
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Good hotel to stay in and great service

By

2月 20, 2016

We stayed over two nights at this hotel mainly for our ski tour in Alpensia. We felt good while we checked in and out the hotel because there's a excellent staff at the reception. She's been really helpful with great and polite attitude and spoke fluent English though she's Korean. The room was big and cozy and it took us 15 minutes to the ski resort from the hotel. We thought it was quite convenient. Moreover, we recalled we had a problem with the safe box of our room and the technician came over in 10 minutes and fixed it. It's really effective. After all, we really enjoyed staying in and we definitely will book again for our next ski tour. Thanks a lot!

Posted byHotelStaff
2月 26, 2016
Dear Ms Chan Thank you very much for your stay and loyalty for IHG Membership. We are really pleased to hear that you have had great time with us. We are really proud ourselves providing effective service during your stay. We also guarantee that we will approach you with greater performance on your next visit. We hope to welcome you once more in the near future. Thank you very much Best regards
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