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Alpensia Pyeongchang Resort

Rated 4.3 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Wonderful stay Everything was perfect. Staffs are extremely friendly and polite and atmosphere was great as well. I am sure I will be back!! Thank you all staffs In InterCon. 09 March 2014
Rated 5.0 out of 5.0 by great hotel Great location and service from staff made great experience!! 27 February 2014
Rated 5.0 out of 5.0 by Comfortable and very nice staff nice staff and friendly welcome nice view so that make us comfortable. 27 February 2014
Rated 4.0 out of 5.0 by Family with kids We really loved this hotel, it had a nice atmosphere and even smelled very nice. The only thing we were not pleased with are the prices of food. Especially the breakfast if we would have breakfast with our family with 2 kids it cost 100 dollar. We think it is far too expensive. We would like to suggest to lower the price or make like special offers for hotel guests/families 13 February 2014
Rated 2.0 out of 5.0 by employees attitude We were not asked reserving whether smoking room or none smoking room while we thought it is common to have none smoking room whereever you go these days. We were not asked it even when we were checking in and found visitors ar adjoining room were smoking heavily and could not sleep due to the smell. When we were complaining above situation, the employee who got the phone call at front desk were alomost blaming us why we did not cliam none smoking room when we were checking in.Finally, we had to move to another room at 11p.m. The attitude I experienced from employee from front desk was not that of normal intercontinental hotel in any other site in world wide countries. It was not professional, it was not kind.If somebody ask me whether the intercontinental (Alpensia Peonchang Resort) is good to stay, I would say definitely no.Find somewhere else. 03 February 2014
Rated 5.0 out of 5.0 by Excellent Hotel I had a very good time in staying at Alpensia Pyeingchang Intercontinental. The environment is nice. Room is spacial, clean and nicely designed. Staff are nice & helpful. 31 January 2014
Rated 4.0 out of 5.0 by Good service and comfortable room This hotel is amazing. It's closed to the ski part. It's very convenience. The hotel staff is professinoal. Whenever u need a help they could assist. The room is big enough. The bed could give u a good sleep. Next time I will stay 2 or 3 nights here. 19 January 2014
Rated 4.0 out of 5.0 by well staff polite and helpful front dest staff and specially bell boys! but house keepers are bad! I found the stuff that I think it was the last customers! they just tidy up the bed n refill the shower stuff!but haven't tidy up the room n refill the drinks in mini bar !it was not professional n seems like a 2star hotel 12 January 2014
Rated 4.0 out of 5.0 Good location and comfortable room staff are helpful , hotel better provid free wifi in room . 12 January 2014
Rated 4.0 out of 5.0 by Cozy Environment and Friendly Staff I was impressed of the cozy environment of the hotel. Staffs were friendly and helpful. To have more food outlets will definitely add credits to this hotel. 05 January 2014
Rated 5.0 out of 5.0 by beautiful hotel, excellent room and great staff! I would like to personally mention one of the Intercontinental Alpensia front desk officer, Ms Lee Jeewon. Not only was she very helpful and patient in providing us the directions to get to the hotel, she also went one step further and personally sent us a text message asking us to give her a call should we need any further directions. At the same time, upon finding out our identity upon our arrival, she immediately approached us without any hesitation, asking if our trip had been smooth and as directed. I would say that this is one of the best experiences i have had in any hotel in term of customer service. Also, another of the staff which deserves special mention would be Assistant Front Office Manager John Jung. He checked us in efficiently when we reached, and made the effort to provide us with a lovely sincere handwritten card, alongside two ski lift tickets, after knowing that we intended to spend some time at the Ski slopes. This indeed came as a pleasant surprise to us and we really did appreciate the thoughtfulness behind his kind gesture. On the other hand, I would say that the rooms were very well appointed. They were very large, with a shower and bathtub in the toilet, a king bed, a sofa, a work table as well as a balcony. Common amenities such as safes and ironing board were in the room as well. Beds were very comfortable and they even offered a choice of pillows. Nearby the hotel were eateries and convenience stores so you will not have to worry about getting hungry! Overall, the experience was fantastic and I would recommend Intercontinental Alpensia to anyone who wants a superb ski experience. 02 January 2014
Rated 3.0 out of 5.0 by Good location Great location due to ski field, ski house, restaurants & shops all nearby the hotel. Hotel room is comfortable but toilet seems small. For the TV channels they should have more international channels. 01 January 2014
Rated 4.0 out of 5.0 Value for money Overall very satisfy with our 2 nights stay. Just recommend alittle improvement in the breakfast as not many choices. 30 December 2013
Rated 4.0 out of 5.0 Service Service is good, staff are helpful. Transpiration can be improved because of lack of direction and staff English is not well. Suggested to have English timetable on board . And shuttle bus should also stop at Intercontinental hotel instead of just at welcome center of holiday Inn 30 December 2013
Rated 5.0 out of 5.0 by Excellent Service The staff were extremely friendly and helpful. We were greeted everytime we come across a staff. The hotel is beautiful and room was clean and comfortable. My family and I enjoyed the stay very much. Will definitely stay again if we have the opportunity to go to Korea again in the future. 15 December 2013
Rated 4.0 out of 5.0 by Great Alps view & Cool weather No bad comment for the hotel. But abit not friendly user for foreigner cos not much english sign/words, almost all in korean. Need improvement at the ski rental place, as almost of the staffs don't know how to speak english or mandarin. Will be disadvantage for foreigner to come over and stay. Think more for the locals. 10 December 2013
Rated 5.0 out of 5.0 by Highly Recommended Room was spacious and clean. Bed was very comfortable and the view (Mountain view room) was amazing. Excellent service - staff were very helpful and efficient. Good location (5 mins taxi to YongPyong Resort, where we ski). Various restaurants within the resort. We had a wonderful stay and would definitely coming back. 10 December 2013
Rated 5.0 out of 5.0 by Accommodation was more than expected. It was my first visit, but the staff was very kind and gave us a warm welcome. I arrived late and did not eat dinner. I asked the delicious restaurant in this area . The staff kindly informed the cheap and good restaurant . Overall, the hotel is clean and staff really care customers with sincerity. I received a good impression. It seemed to be treated as a VIP. I feel very good. I heartily recommend you to stay at this hotel. You would not be disappointed. 06 November 2013
Rated 5.0 out of 5.0 by Great experience Overall, I'm quite satisfied to my stay and would like to try next time to Pyeoungchang. 23 October 2013
Rated 5.0 out of 5.0 by Nice Hotel I stayed at this hotel with my friends. The hotel was really gorgeous and Staffs were very kind and friendly. If someone would like to visit Alpensia Resort, I am willing to recommend this Hotel. 23 October 2013
Rated 4.0 out of 5.0 by Good but.... 1. Everything was perfect except there was noice coming either from below or above in the early morning, dragging chairs and some voices, annoying while aspleep. 2. Would be great if there is golf package that is not only to Al;ensia 700 GC but membership Troon Golf GC during the weekdays lke many resorts overseas. It will not only benefit the golf courses but also the hotel. I am sure tee times during weekdays should be no problem for any golf courses in Alpensia!! 3. Otherwise, very good and pleasant experience staying at the property. Would defintely go back. 11 October 2013
Rated 4.0 out of 5.0 by service Since I there wecoming greet and point out membership status and benefit.information rigjt after that after I have got some inquiry there is staff to hearing what I said and take immediate action for me to make explanation of my question. The guy standing at in front of door to.try to.listen and distibuting cuatomer request right away . Thanks for help to him. Bed condition is not what IHG group targeting that matress.was.curvy and it was.not.that much good.enough for me that I have staying many different location of Intercontinental. 10 October 2013
Rated 5.0 out of 5.0 by clean room and comfortable scenery My family visited the intercontinental Pyung Chang Alpensia Hotel to hold the Winter Olympic in 2018. Of course, though there is a Yong Pyung Resort near, a convenience and comfortable scenery of intercontinental Hotel is more wonderful. 07 October 2013
Rated 3.0 out of 5.0 by beautiful scenery but... I stayed for two nights last weekend. At first, I was really excited with beautiful scenery and exterior. But on entering the room(junior suite), I found some pieces of popcorn on the floor and a disposable spoon on the couch. So I complained about that and a staff came up our room, picked up the trash and said sorry. That's all. I was a little disappointed at the title INTERCONTINENTAL. 07 September 2013
Rated 4.0 out of 5.0 by comfortable stay My stay in this hotel was very comfortable. The hotel surrounding scene was very good and the facility in the inside of the hotel was excellent. I did the experience which is not good. I took in the luggage to a car after checking out. Anyone didn't help. The hotel employee was the bow that I go well in the hotel door inside. And he did not follow me. How can this happen in the first class hotel? 06 September 2013
Rated 4.0 out of 5.0 by All's well at this hotel except... Each time we check in at this hotel, we are asked to decide on the next morning's breakfast which is provided at a half price to hotel guests. We'd feel much more comfortable if we had the option to decide in the morning without the pressure of having to pay double. 05 September 2013
Rated 4.0 out of 5.0 by Overall excellent except breakfast buffet It was a great experience to stay at your hotel. Room was clean and spacious. Staff was nice and the service was excellent. But the kids play area was not open, and the food at the buffet was a little disppointing because sausages were cold, bacon was not cooked well(and also not hot) and the done plates were not taken away frequently. If you improve on the quality of food, especially breakfast, you would be greatly prepared for the upcoming Olympics. Thank you! 04 September 2013
Rated 5.0 out of 5.0 by Good Hotel. Was a pleasant trip. This is a very nice resort in the natural environment. Will visit in the winter. In front of the hotel is good because the ski slopes. 29 August 2013
Rated 5.0 out of 5.0 by Good condition Good condition, Nice view, Golf, water park, ski....amusement park. 25 July 2013
Rated 3.0 out of 5.0 by Not too bad but uncomfortable house keeping. 1. Thanks for room upgrade. I booked the last standard room so didn't expect upgrade. 2. There is a loud noise outside retaurant(holiday Inn) until midnight. It was music... I couldn't sleep. If I knew about that I request other side room. 3. I used two cups but that were not cleaned after 'make up room'. What is 'make up room'? I have never experienced as this. Room maid said "I think you will drink coffee again use that cup." One cup was a coffee cup remained some coffee and another cup was empty. If you think I have to clean used cups than please install the dishwasher from now. 4. The water leaks out of the shower booth. 5. I strolled along the trail. It was very good time. There are map in front desk. If there are more sign or notice in trail than it is more comfortable. 06 May 2013
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Alpensia Pyeongchang Resort
  • 225-3 Yongsan-Ri
  • Gangwon-Do , 232-952
  • Korea, Republic Of
  • Front Desk +82-33-3390000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Japanese, Korean, Chinese

Pet Policy

Pets are not allowed to be taken into any guest rooms, in accordance with local health and hygiene regulations. Please contact the Concierge for kennel or alternate arrangements. Service animals are allowed accordantly with local law regulations.
  • Local Time

    4:53 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • South Korean Won ₩ (KRW)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking