Rated 3.8 out of 5 by 87
Rated 5.0 out of 5.0 by WDesire Great stay
We enjoyed this hotel and chose it based in its proximity to the airport. The staff was friendly, the rooms were clean and very modern. The restaurants had a good food selection and the bar had a live jazz salsa band that set the mood just right. Not to far a walk from the local "things to do" and security is always near by even though I didnt pick up a hint of there being a major need to security.
01 July 2014
Rated 5.0 out of 5.0 by EduMaria BEST OPTION in GUATEMALA CITY
Una estadía extraordinaria. Hacía un par de años no iba a Guatemala y volví al hotel InterContinental, el cual siempre había ido. El hotel ha cambiado mucho y para bien! Felicidades a los administradores por los cambios realizados ya que le dan un aire más vivo y moderno al que recordaba. El hotel esta ESPECTACULAR. Han renovado muchas áreas como el lobby y el Bar, ahora llamado MAYA. Los restaurantes con servicio y comida excepcional. Recomiendo la pizza 4 estaciones del Picasso y la Hamburgues Gourmet (la cual puedes elegir tu los ingredientes) del The Market. El desayuno también buenísimo, especialmente la panadería mmmmm El Spa tiene precios muy asequibles para un masaje después del trabajo.
Si duda seguirá siendo mi 1era opción en Guatemala City!
FELICIDADES a todo el staff. Le animo a seguir igual!!
29 June 2014
Rated 4.0 out of 5.0 by Safety247 Staff doesn't speak English
The front desk staff didn't really understand English, and didn't understand my room request. It was very hard to adequately communicate. The points promised for Platinum membership were never posted. Several times within a couple of hours each day staff knocked on my door but could not communicate because they did not speak any English. The mini bar could not be plugged in... so nothing was cold. The concierge couldn't set up a simple tour and confirm price, I never felt the comfortable feeling of an IHG hotel the entire time I was there.
25 June 2014
Rated 3.0 out of 5.0 by Huesped20 Habitacion confortable
Habitación confortable, ambiente seguro, con buena ubicacion. El personal de recepción poco atento.
La comida esta sobrevalorada.
25 June 2014
Rated 5.0 out of 5.0 by Chila Great location, comfort and services
I really enjoyed staying at your hotel: very comfortable bed, great location with restaurants around, safe área around to jog in the morning. The staff was very friendly and always helpful.
25 June 2014
Rated 5.0 out of 5.0 by MAMIKA servicio exelente
COMO SIEMPRE LA EXPERIENCIA FUE MUY MUY BUENA TIENEN UN EXELENTE SERVICIO Y LOS FELICITAMOS POR ESO Y QUE CONTINUEN ASI , MEJORANDO CADA DIA .
DESDE QUE UNO LLEGA AL AEROPUERTO EL PERSONAL QUE LO RECIBE EN LOS BUSES SIEMPRE CON AMABILIDAD BUENA CARA Y CUANDO LLEGAMOS AL HOTEL ESTA EL BUENOS DIAS SIEMPRE Y SE NOTA QUE LES GUSTA SU TRABAJO POR ESO LO HACEN TAN BIEN PUES TODOS PASAMOS EN UN CORRE CORRE DIARIO Y UNA CARA AMISTOSA Y ATENTA NOS HACE SENTIR BIEN
24 June 2014
Rated 4.0 out of 5.0 by MK-DFW Average
Everything in the hotel was good, except for the in-room access to the Internet, The problem never got resolved even after getting the IT Manager involved. Over an hour to download 13 e-mails - none of them with an attachment. I was there for business and needed access to do work.
One person who stood out was Ingrid in the restaurant. Extremely attentive and helpful in recommending food choices.
23 June 2014
Rated 5.0 out of 5.0 by SUSAN19 SERVICIO EXCELENTE Y COMODIDAD TOTAL
ME ENCANTO DESDE QUE ENTRE AL HOTEL LA AMABILIDAD DE SUS EMPLEADOS, SUS INSTALACIONES ,COMODIDAD , SERVICIO Y CALIDAD EN TODO.
ME SENTI UN HUESPED ESPECIAL EN TODOS LOS SENTIDOS ,SI SABEN TRATAR Y SERVIR AL HUESPED SON DE LO MEJOR.
11 June 2014