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Real Guatemala

Rated 4.0 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Great staff, great hotel. Great hotel, very comfortable room, bed, ect. The staff was great to work with and very professional. I will be staying here when I come back. 25 September 2014
Rated 4.0 out of 5.0 by Excelente atecion La estadia fue excelente. Tanto el Personal del Hotel como las instalaciones son A . El unico detalle fue la ducha y no lo reporte al personal del hotel hasta que hice el check out. 23 September 2014
Rated 3.0 out of 5.0 by Moisture problem in room 502 Everything was great except for the moisture and mildew smell in room 502. Despite requesting a king sized bed I got a double in this room. They couldn't move me because hotel was full. They provided an odorizer but that just covered up the mildew smell with a potent air freshener smell. They moved me the next day when there was space in another room, and that room was great. Avoid room 502 until they remediate the problem permanently! 23 September 2014
Rated 5.0 out of 5.0 by great service Enjoyed my first visit to Guatemala! great hotel in close proximity to the airport good secure taxi service courteous staff property well kept 19 September 2014
Rated 5.0 out of 5.0 by Estadia en Intercontinal de Guatemala Excelente servicio , personal agradable y servicial 15 September 2014
Rated 5.0 out of 5.0 Friendly, professional and courteous When entering the lobby, you know you are being welcome with class. The staff is just SO nice. I never felt any discomfort or indifference from them.The only thing I did not like was the connecting door between my room and next door neighbor. 14 September 2014
Rated 5.0 out of 5.0 by Great hotel for business customers This is a great place to stay in Guatemala if on a business trip. The breakfast buffet makes it easy to grab breakfast on your way to the office. 13 September 2014
Rated 4.0 out of 5.0 by Excelente ubicación, Servicio necesita mejorar Me hospedé una noche en ocasión de la Media Maratón de Guatemala. Pagué con puntos IHG. La habitación muy cómoda. El parqueo de cortesía, al igual que el WIFI. Hasta acá, excelente experiencia. Me pareció que el servicio de restaurante necesita mejorar. Se demoró mucho el servicio. Adicionalmente, a pesar que llegué a eso de las 7PM al hotel para check-in, mi habitación no estaba lista y tuve que esperar cerca de 45min. 08 September 2014
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Real Guatemala
  • 14 Calle 2-51, Zona 10
  • Guatemala City , 01010
  • Guatemala
  • Front Desk +50-2-24134444

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French

Pet Policy

Service Animals Allowed. Please arrange your arrival with our clerk concierge.
  • Local Time

    4:09 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking