Skip Navigation
  • English    English
    Select to close.
    Current Settings are:
      /  English

    Change Preferences:
    Country / Region of Residence:
    Available Languages:
  • |
  • |
  • |
  • |
  • |
  • Sign In
  • 1 888 IC HOTELS
  • Book online or call:
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
  • 1 888 IC HOTELS
  • Book online or call:
Rated 4.2 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 by excelente alojamiento habitaciones muy comodas y el trato es excelente asi como el servicio 13 December 2014
Rated 5.0 out of 5.0 by Very nice stay I enjoy staying at this property. Almost everything is perfect. Check-i and check-out are way to slow, specially between 8 and 10 pm and between 5 and 7 am. 11 December 2014
Rated 1.0 out of 5.0 by Memorably poor experience The hotel was checking everyone in without warning guests that the hot water system was broken (I checked in around 7:00 pm); no hot water was available throughout the hotel. Only after checking in was a note slipped in under the door stating that the "boiler system" was broken and it was not known when things would be fixed (it turned out that they had to import a boiler-part that was unavailable in Guatemala). So, in effect, the hotel staff was checking guests in even though they knew that they had no hot water for guests. A note was slipped under the door at 11:00 pm. and guests were given two options: (a) walk across the street to another hotel to take a shower and then walk back, or (b) have plastic buckets of hot water delivered to the room for the morning shower. I chose option (b). The water was delivered late and there was nothing to scoop the water with - after much running around, they came back with a tupper-ware lunch-box. Talk about a memorable experience. The management did not offer any apologies and charged the full rate. I guess management thinks that it is OK to provide the level of service it did. The story gets better -- I decided to check out and asked to check back in after two days once they had fixed the problem. Everything was "squared away" and a new reservation made at an agreed upon room-rate. The next morning, I was informed via telephone (I was staying at another hotel for the weekend) that the rate would be DOUBLE what I had been quoted!! Needless to say, I did not re-book. This is very dodgy behavior. And, I am supposedly getting superior service as an IHG platinum member. Go figure. 10 December 2014
Rated 5.0 out of 5.0 by Comfortable bed but could have used more A/C My overall experience was good. Although I did not like the fact that the A/C didn't stay on while I was not in the room. After a long day of business in a suit and tie, I like to sit in a cool room and relax. This was not the case during my stay. The room was warm everyday when I arrived and didn't get cool for a long while. 05 December 2014
Rated 5.0 out of 5.0 by Excellent service Very knowledgeable staff that are willing to go for an extra mile to make my stay comfortable. 05 December 2014
Rated 5.0 out of 5.0 by excelente atención al cliente buena atención al cliente en todas las aéreas, el personal de limpieza cuartos muy corteses. los 4 días fueron un buena estadía, al igual que los inters de san salv. y miami. 04 December 2014
Rated 5.0 out of 5.0 by todo estuvo muy bien, a pesar de pequeños detallitos en atencion el hotel me encantó, sólo me llevé una mala experiencia cuando me acerqué al front desk por la llave de mi habitación que a pesar de haber llegado después de las 3 no estaba lista, quise ir a almorzar mientras esperaba y tuve que salir del hotel porque los restaurantes no trabajan entre 3 y 6 y encima al regresar me acerco y la señorita enfrente mio vio acercarse a dos hombres y se giró y fue a atenderlos antes que a mi, eso si fue muy mal servicio 01 December 2014
2 3 4 5 ... 7 next>>

InterContinental Real Guatemala

  • 14 Calle 2-51, Zona 10
  • Guatemala City , 01010
  • Guatemala
  • Front Desk +50-2-24134444

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Service Animals Allowed. Please arrange your arrival with our clerk concierge.
  • Local Time

    6:11 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking