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Real Guatemala

Rated 4.0 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Great Place to stay in Guatemala City You will not be disappointed. Overall a great place to stay for business or pleasure. Nice, clean, safe atmosphere. 24 August 2014
Rated 5.0 out of 5.0 by amabilidad y buen servicio desde el primer momento se me trato muy bien y de forma rapida y eficiente, la comodidad y confort de la habitacion fue muy buena. 22 August 2014
Rated 5.0 out of 5.0 by Personal excelente, cuarto muy cómodo. Excelente experiencia. El Hoter Intercontental en Guatemala está muy bien gerenciado y es recomendable para una estadía en familia. Tiene una piscina muy bonita, un gimnasio moderno, una cafetería francesa muy buena. Tuvimos una mala experiencia al presentarnos al cuarto ya que no estaba aún listo y olía muy mal pero el personal del front-desk tuvó una respuesta extraordinaria nos colocaron en otro cuarto de inmediato, ninguna queja del otro cuarto, ya que era muy amplio, cómodo y muy limpio. Felicito al personal por tan rápida respuesta ... no estamos libres de problemas e inconvenientes lo importante es como los enfrentamos .... 100 puntos por el manejo de la situación. 20 August 2014
Rated 4.0 out of 5.0 by Buen Hotel con Excelente Ubicación Siempre que viajo a Guatemala me hospedo en este hotel, el trato y servicio del personal es muy amable; cuenta con varias opciones de restaurantes tanto dentro del hotel como en areas cercanas. Cuenta con muchas facilidades para relajarse durante estadías de trabajo. Completamente recomendado. 19 August 2014
Rated 2.0 out of 5.0 by Beds comfortable Well situated in the city and close to the airport 18 August 2014
Rated 5.0 out of 5.0 by Great service and attentive environment The staff was very attentive and extremely nice. The rooms were comfortable and clean. We used the spa twice during our stay and the service was excellent both times. 13 August 2014
Rated 4.0 out of 5.0 by Room design was sub standard my only comment is that the room had unnecessary dividing walls resulting in a tiny bathroom with a shower in the bath which is well below the standard I expect from Intercontinental hotels. 12 August 2014
Rated 4.0 out of 5.0 by Art Guatemala Good location for business trips; recommendable restaurant options inside the hotel and in the surroundings; clean and comfortable rooms; excellent service with knowledgable staff; wifi works perfectly and the gym well equipped, recently refurbished 11 August 2014
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Real Guatemala
  • 14 Calle 2-51, Zona 10
  • Guatemala City , 01010
  • Guatemala
  • Front Desk +50-2-24134444

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French

Pet Policy

Service Animals Allowed. Please arrange your arrival with our clerk concierge.
  • Local Time

    2:11 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking