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  • 1 888 IC HOTELS
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Rated 4.2 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Inolvidable estadía en Guatemala Felicidades al personal del Intercontinental Guatemala, quienes siempre se destacan por su excelencia y forma de trabajo Son sin duda todo un equipo que lograrán mantener la excelencia de calidad que los distingue FELICITACIONES, 27 October 2014
Rated 5.0 out of 5.0 by Great place to stay Friendly Staff. Great rooms. Best bed (I think it had a feather topper).Four different restaurants (check prices first, some are pricey). Best fitness facility of any hotel I've been). Shuttle to airport (10 minute ride even with heavy traffic) every hour starting at 5 am. 24 October 2014
Rated 5.0 out of 5.0 by Awesome Hotel! Spend my stay here everytime I visit Guatemala for business. Friendly staff, amazing service, clean hotel. And the free airport shuttle is awesome! 23 October 2014
Rated 5.0 out of 5.0 Internet in general the service is very good. The internet service has been updadted and to do so services needed to be diconected for 5 hours and instead of doing it during the night they did it durin working hours. This was very inconveninet. We need to be connected since we are on business. The lounge can be improved. The place is small and dark. The food is ok and so the service but the place not cozy at all. Thnak you 22 October 2014
Rated 3.0 out of 5.0 by Dichotomy I am an IHG member so was assigned to the IHG floor. The first room I was assigned though stated non-smoking was reeking of smoke. room 1015. The next day, I was changed to a new room the customer service group was kind and moved my suitcase to a new room with no problems. The second room was excellent on smell. The aesthetics though, were lacking, the room was clean, but you could see spots on the carpets from cleaning. In both rooms the A/C, wasn't responsive to temperature change and I had to turn it off otherwise the room was meat locker. Unfortunately, with the room change I loss access to the club floor with my key and had to get this updated. Be sure and check that this access is granted when you check in so that you don't have to get updated latter. 21 October 2014
Rated 5.0 out of 5.0 by Great Ambience and great food You know you are walking in a Luxury Hotel as soon as you enter to the Lobby. The food is great, try the Dulce con leche Crepes 20 October 2014
Rated 4.0 out of 5.0 by Atencion a detalles y servicio al cliente excelente Aprecio la atencion a los detalles y el seguimiento que se dio por parte del personal del hotel en ayudarme a ubicar el cargador de mi telefono cellular que crei haberlo dejado en mi habitacion pero pese a que no se encontro ahi, el personal hizo el esfuerzo en dar seguimiento a mi solicitud y devolverme la llamada para mantenerme informada sobre la busqueda. 20 October 2014
Rated 5.0 out of 5.0 by Capable friendly Professional Staff I was met ,as I entered the property ,at the door, with a willing helpful smile and that attitude was prevalent through the entire Hotel Staff, and the duration of my stay. 20 October 2014
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InterContinental Real Guatemala

  • 14 Calle 2-51, Zona 10
  • Guatemala City , 01010
  • Guatemala
  • Front Desk +50-2-24134444

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French

Pet Policy

Service Animals Allowed. Please arrange your arrival with our clerk concierge.
  • Local Time

    4:43 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking