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Concierge Photo Concierge Signature
Jason Guo
Chief Concierge

Insider Tips



When local people get together for parties or dinners, ‘tea’ is always an eternal theme. Making friends by tea is popular in Hangzhou.
Discover the height of luxury at this new Hangzhou hotel boasting magnificent views of the Qianjiang River. Set in landscaped gardens, the hotel is a modern architectural treasure, and part of an integrated complex, including Hangzhou’s International Conference Centre, Shopping Centre and Grand Theatre. Whilst ideal for exploring famous local sites, the hotel is a destination in itself, with seven outstanding restaurants and bars, plus a luxurious health club with indoor pool.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    The hotel features five on-site restaurants and bars catering to a variety of tastes. Senses is our western restaurant; Fresh offers all-day dining...
  • Amenities & Services

    Abel Spa offers a range of treatments and signature styles for you to select from. Run a few kilometers on a treadmill or swim a few laps in our po...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    6:46 PM
    • CHECK-IN

      2:00 PM

      12:00 AM Late Check out Available


    • Chinese Yuan ¥ (CNY)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 153 reviewers.
    Rated 4.0 out of 5.0 餐厅服务员态度有待提高 早餐的时候有些服务员的质量需要提高,问她事情基本不怎么理,稀饭边上没有勺子,说去拿,结果等了20分钟都没拿来。 房间的硬件非常好,房间也宽大 17 August 2014
    Rated 4.0 out of 5.0 by 位置好,服务还有改进的空间 位置好,服务还有改进的空间,酒廊服务人员希望能到位。 位置好,服务还有改进的空间,酒廊服务人员希望能到位。位置好,服务还有改进的空间,酒廊服务人员希望能到位 17 August 2014
    Rated 2.0 out of 5.0 by 酒店服务和硬件需要改进 酒店的造型非常独特,内部造型也非常特殊,让人不禁想起上海锦江汤臣洲际酒店。但是酒店的服务和很多细节做得不到位,给客人提供烂掉的梨子作为欢迎水果也是未曾想到的。入住过的其他酒店甚至在发现欢迎水果首日未动,次日稍不新鲜的情况下,都会更换为冰镇过的新鲜水果。另外门锁的使用不是很方便,关门突兀,开门不便。早餐的服务和食物质量也远比其他同级别的酒店集团差。 唯一值得称道的或许是酒店房间配备有Bose音响系统,高于多数同级别酒店。希望再次入住能有良好的体验。 13 August 2014