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Concierge Photo Concierge Signature
Jason Guo
Chief Concierge

Insider Tips



When local people get together for parties or dinners, ‘tea’ is always an eternal theme. Making friends by tea is popular in Hangzhou.
Discover the height of luxury at this new Hangzhou hotel boasting magnificent views of the Qianjiang River. Set in landscaped gardens, the hotel is a modern architectural treasure, and part of an integrated complex, including Hangzhou’s International Conference Centre, Shopping Centre and Grand Theatre. Whilst ideal for exploring famous local sites, the hotel is a destination in itself, with seven outstanding restaurants and bars, plus a luxurious health club with indoor pool.

Guest Reviews

Now Your Nights Are Free


  • Restaurant & Lounges

    The hotel features five on-site restaurants and bars catering to a variety of tastes. Senses is our western restaurant; Fresh offers all-day dining...
  • Amenities & Services

    Abel Spa offers a range of treatments and signature styles for you to select from. Run a few kilometers on a treadmill or swim a few laps in our po...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    9:34 PM
    • CHECK-IN

      2:00 PM

      12:00 AM Late Check out Available


    • Chinese Yuan ¥ (CNY)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 168 reviewers.
    Rated 5.0 out of 5.0 by 满意 因为工作原因,经常住在杭州洲际酒店。每次都预定的是江景房或者行政房。服务是一贯的好,房间只有一个问题,味道很重,没有洲际酒店的标志香气,可能是上一位客人抽烟或者是地沟的味道,希望能够注意。 03 September 2014
    Rated 5.0 out of 5.0 by thanks letter to Club Staff Vivian I am writing on behalf of myself to thank you and your wonderful staff for making me surprise travel. The wine, ferragamo,Macaron you placed in my suite were gorgeous and delicious, and the view was spectacular and so close to elevator.The room that club manager,Vivian,set up for me was perfect, and I am very impressed with this. The food was absolutely scrumptious and the cake was not only delectable, but a work of art as well. Your staff treated us like royalty at the club and their service was absolutely impeccable. I have already referred your hotel to one of my friends who lives in Hangzhou. In addition to the amazing food, service and accommodations, your prices are quite reasonable which made my stay even better. Thank you again for contributing to my stay. 01 September 2014
    Rated 5.0 out of 5.0 员工服务 酒店的Frank,Lily,这两位职员令人印象深刻,素质很高,待人亲切,服务态度非常好,遇到问题的时候很耐心的帮忙解决,而且解决的结果令人很满意。在此给予高度的评价。感谢他们带来的极致体验。愿杭州洲际酒店越来越好。 31 August 2014