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  • 1 888 IC HOTELS
  • Book online or call:
Rated 4.6 out of 5 by 398 reviewers.
Rated 5.0 out of 5.0 Outstanding staff!!!! I wish to complement Ms Jasmine and Ms Kelly. Jasmine studied for 2 years in Swizterland and she learnt well on what is expected of hotel guests. I merely asked if someone from the hotel could help me to buy a prepaid SIM for my mobile phone since I arrived late that evening. Jasmine said she will look into it and will get back to me. She came back a short while later and asked if I will pay for the taxi cost for her colleague to go and buy the SIM. Everything happened so fast and she asked for my passport otherwise I would not be able to get the SIM card. She brough her colleague Ms Kelly to meet me and I handed over RMB200 passport mobile phone. Less than half an hour Kelly returned with change receipt passport mobile phone. As a hotel guest I really appreciate such kind of outstanding service. What can I say. It is not every hotel staff that will do such a favour for a hotel guest. I was not a regular in that hotel but yet the staff bent over backwards to meet a hotel guest's needs. I will encourage my friends to patronise this hotel and other Intercontinental Hotels. 24 April 2015
Rated 5.0 out of 5.0 by 物有所值 周四住在这个酒店。今天就想写个评论分享体验。 酒店总体感觉比较新。 员工经验丰富,特别是客房预定部的晚班值班经理。 19 April 2015
Rated 5.0 out of 5.0 房间舒适,景观美丽 酒店的大堂壮观,外部景观美丽,但是电视节目少,尤其是国外节目很少。早餐品种一般,希望能够改进。 泳池较小而且水质不好,并且是开放式的进入,隐私保护不好且温度较低。 17 April 2015
Rated 4.0 out of 5.0 by 还可以 床太软,枕头也很软,睡觉起来腰酸背痛,且床头对着卫生间,不符合国人的风水学观念。 网速很慢, 早餐品种一般,且没有服务员主动上前询问饮品需求。 卫生间的电视遥控器不起作用 16 April 2015
Rated 5.0 out of 5.0 by 服务一如既往的好,谢谢 节假日都会收到杭州洲际酒店都会发信息来问候,很温馨,酒店一如既往的好,虽然硬件有些旧了,胜在软件。无论预订部、宾客关系部还是酒廊行政人员都很热情,给人感觉很舒适,推荐。 15 April 2015
Rated 5.0 out of 5.0 Nice Room It is a business trip,the hotel is nice,very amazing view in my room,breakfast is awesome,lunch is good,very quite at night. Thanks 15 April 2015
Rated 4.0 out of 5.0 行李员很赞~ 总体来讲很不错的酒店。特别是行李员,行李员是客人到店后第一个接触的人,行李员的热情让我感觉有种家的感觉。手写的感谢信也让我感觉到自己被重视。 13 April 2015
Rated 5.0 out of 5.0 by 建筑风格不一样哦 周边环境不错,人少,可以漫步在钱塘江边,看秀丽景色。建筑风格不一样哦,内部环境喜欢的,住在一个大圆球里的感觉不错。 13 April 2015
  • 2015-04-26T11:53:03.550-05:00
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InterContinental Hangzhou

  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    9:51 AM
    • CHECK-IN

      2:00 PM

      12:00 AM Late Check out Available


    • Chinese Yuan ¥ (CNY)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking