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Rated 4.6 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by 房间设施很好 环境服务设施都很完美,礼宾服务非常到位,酒店送了红酒水果还有很好吃的马卡龙,免费升级的房间打开窗帘就可以看到钱塘江,对着大大的窗户很适合安静思考 21 October 2014
Rated 4.0 out of 5.0 by 發生沒水的狀況 入住期間,因夜間無水可洗澡,打電話向酒店員工反應才知發生自來水主管路發生問題,雖搶修完成,後續仍沒有主動向受影響的房客反饋,等了許久,有冷水來了,卻遲遲沒有熱水,再次打電話詢問櫃台才知鍋爐故障,傻傻苦等了一晚... 應加強應急的反應能力,我相信入住的賓客都能理解遇到問題只能配合酒店的處理,但未告知預期的結果或盡到主動反饋問題處理信息,這部分要加強服務人員的能力。 酒店總體的表現,還是令我滿意! 請持續加油... 19 October 2014
Rated 5.0 out of 5.0 by the best place to stay in hangzhou if you need to stay in hangzhou for any reason, business or pleasure, choose this hotel.. you will be glad you did. make sure your rate includes the breakfast. i travel quite a bit and it is the best i have had yet. 19 October 2014
Rated 4.0 out of 5.0 by Everything was excellent but.... There were little moth like flies in the room that spoiled an otherwise perfect stay 17 October 2014
Rated 5.0 out of 5.0 外观大气,设施一流 酒店硬件和软件都不错,办理入住和退房的效率较高,让客人不用等待很久。周围设施也很好,例如酒店下方的砂之船Oulet,休闲娱乐购物齐全。很好的一次入住体验。 16 October 2014
Rated 5.0 out of 5.0 环境舒适,服务好。 酒店不愧为五星级酒店,设施齐全、环境幽雅,服务创新,整体布局合理,尤其是餐厅饭、菜可口,适宜各种人群,房间舒适宽敞,让人置身于家的感觉。 16 October 2014
Rated 5.0 out of 5.0 by 杭州的标志性建筑物 钱塘江边的大金球,是杭州的标志性建筑物,办理入住在五楼,大厅也是一样的壮观,抬头望去一圈又一圈的客房,房间同建筑物相比,就显得没有那么多特点了,当然也还是不错的,江景房很有看头. 16 October 2014
Rated 5.0 out of 5.0 by 多次入住 酒店硬件很好,外观特别漂亮,在洲际酒店里面比较高端。吃饭购物也很方便,缺点就是,杭州在修地铁和高架,影响了交通,目前开车去需要绕行,不过看样子很快就要完工了,再等等。 16 October 2014
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InterContinental Hangzhou

  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    4:48 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 AM Late Check out Available

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking