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Rated 4.6 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by 高端大气上档次 高端大气上档次,各方面来讲。 直接从房间就能俯瞰钱塘江,早晨起来的时候心情就会变得很好。 早饭也很不错。 26 October 2014
Rated 5.0 out of 5.0 by 服务很不错 久闻大金球,上次杭州出差的时候定的周末六折的房间,名不虚传,房间的位置、视野、设施、服务都很棒,另外因为父母入住,还额外送了一瓶红酒 26 October 2014
Rated 5.0 out of 5.0 舒适的客房 最深的感受是:床垫非常棒,枕头尤其要提出称赞,让人放松入睡,享受高质量的睡眠。 浴缸也非常大,很不错,可以容纳两个人一起泡澡放松身体。 另外,礼宾服务很到位,始终热情帮助客人解决。 26 October 2014
Rated 5.0 out of 5.0 by 客房舒适 酒店整体设计一流,客房舒适。 商务中心硬件够不上五星酒店标准,服务员态度虽好,但业务不熟练。打印复印耗费了较长时间。 26 October 2014
Rated 5.0 out of 5.0 by 态度和蔼可亲 接待,迎宾,前台,客房服务,都非常有素质。每一次询问都可以得到满意的回复,酒店的房间舒适,干净,下一次来杭州还继续选择这里。 23 October 2014
Rated 5.0 out of 5.0 by 房间设施很好 环境服务设施都很完美,礼宾服务非常到位,酒店送了红酒水果还有很好吃的马卡龙,免费升级的房间打开窗帘就可以看到钱塘江,对着大大的窗户很适合安静思考 21 October 2014
Rated 4.0 out of 5.0 by 發生沒水的狀況 入住期間,因夜間無水可洗澡,打電話向酒店員工反應才知發生自來水主管路發生問題,雖搶修完成,後續仍沒有主動向受影響的房客反饋,等了許久,有冷水來了,卻遲遲沒有熱水,再次打電話詢問櫃台才知鍋爐故障,傻傻苦等了一晚... 應加強應急的反應能力,我相信入住的賓客都能理解遇到問題只能配合酒店的處理,但未告知預期的結果或盡到主動反饋問題處理信息,這部分要加強服務人員的能力。 酒店總體的表現,還是令我滿意! 請持續加油... 19 October 2014
Rated 5.0 out of 5.0 by the best place to stay in hangzhou if you need to stay in hangzhou for any reason, business or pleasure, choose this hotel.. you will be glad you did. make sure your rate includes the breakfast. i travel quite a bit and it is the best i have had yet. 19 October 2014
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InterContinental Hangzhou

  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    1:38 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 AM Late Check out Available

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking