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Rated 4.6 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 很好的体验,超出预料的好。 周围虽有工地,但不影响总体的满意度,交通改善后估计入住率会保持非常高。网络费就免了吧,虽然给我免费了,但我还是要说一下。继续保持下去,我有机会再来。全部5分。 22 November 2014
Rated 5.0 out of 5.0 by 非常好的酒店 第二次住了,杭州著名的大金球 服务员服务非常好,非常享受的 住宿体验,早餐还是一如既往的丰盛,前台接待人员 服务热情 总体感觉非常好 21 November 2014
Rated 5.0 out of 5.0 by 行政酒廊不错,中餐服务欠缺 在此表扬一样当天帮我办理CI和CO的行政酒廊值班人员,是同一个人,服务态度很好。但是4楼中餐厅的服务人员服务意识有待加强。之前已经表述过了。 20 November 2014
Rated 1.0 out of 5.0 by 硬件和软件非常不配 硬件还不错,房间很大,早餐质量也还可以,但是最关键的服务,尤其是在解决问题方面的态度问题,效率问题,让人觉得莫名其妙,这是经过严格培训的五星服务吗?尤其是解决问题三番五次的信息中断,真的让人不愉快。 19 November 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流。大金球的外观体现了洲际酒店的大气。总的来讲周围环境非常好,酒店内部也非常大气,房间设施新,房间真够大。 19 November 2014
Rated 5.0 out of 5.0 by Food Choices Since I am a vegetarian, the choices were very limited. Being an Intercontinental Property, i expect a better choice of food. i rate this as 1/5 rest of the stay was great. 17 November 2014
Rated 5.0 out of 5.0 by fantastic stay Beautiful hotel. Large rooms, great staff, and stunning lobby. 16 November 2014
Rated 5.0 out of 5.0 by 很新的家酒店 位置在新区这里离开万象城很近,外观很漂亮,内部设施很齐全。很好的入住体验,员工服务态度也很不错,早上的自助餐内容也颇为丰富,总之性价比非常高 15 November 2014
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InterContinental Hangzhou

  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    4:23 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 AM Late Check out Available

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking