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Rated 4.5 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by 服务一流,环境舒适 整体环境一流,服务热情周到,每��入住都很享受,但酒店的网速实在不行,基本无法顺畅使用,希望能够改善。 30 January 2015
Rated 4.0 out of 5.0 by 引导停车的礼宾人员太差了 居然没看清楚就往地库里引导,我明明有司机,可以停在门口嘛! 居然没看清楚就往地库里引导,我明明有司机,可以停在门口嘛! 居然没看清楚就往地库里引导,我明明有司机,可以停在门口嘛! 居然没看清楚就往地库里引导,我明明有司机,可以停在门口嘛! 居然没看清楚就往地库里引导,我明明有司机,可以停在门口嘛! 居然没看清楚就往地库里引导,我明明有司机,可以停在门口嘛! 29 January 2015
Rated 4.0 out of 5.0 人员少 人员太少了 基本找不到人。第一天我们散步去的结果连门都没进去,,,后来问了很多人才找到。。。。。可能是我们太笨了,单身如果连一个5星 的酒店连我这么笨的人都解决不掉 我真不知道是否还继续选择这样的 ,我去的前几天刚从昆明的洲际离开也没那样。 29 January 2015
Rated 5.0 out of 5.0 by 宾客关系部超级给力 杭州洲际的宾客关系部真心超级给力,每次入住,都会提前沟通大致入住时间,对于入住房型的有啥特别要求,是否需要加床,这些看来是很平常的事但并不是每个酒店都能做到的。 这次由于和朋友一起入住,起初想和朋友安排在一个楼层,由于朋友定的是吸烟房,我定的无烟房,宾客关系部不厌其烦的帮我们调整房间,后来到达酒店后感觉还是原先给的房型比较好,又抛弃了朋友重新让宾客关系部安排了房间。各种麻烦,还是待我们如初恋。哈哈哈,给力!下周继续入住。。。 28 January 2015
Rated 5.0 out of 5.0 by 员工服务意识很强 入住的第二天早上,客房打扫人员发现我喜欢喝酒店的花茶,以后每天都额外帮我多放两个茶包,还给我留下便条,感觉服务很细致。 28 January 2015
Rated 4.0 out of 5.0 by 给人尊重感 整体在杭州洲际酒店入住,酒店人员的服务会给客人体现尊重感,这个非常重要。当然做为洲际大使在杭州享受的待遇比另外的洲际酒店要多,性价比高。也会让我只要杭州我都会推荐朋友洲际 27 January 2015
Rated 4.0 out of 5.0 by comfortable bed and staff very pleasent Would recommend, would stay at this hotel again. Comfortable bed and pillows. 26 January 2015
Rated 5.0 out of 5.0 by 一如既往的高水准 对我而言杭州洲际���终是中国最好的洲际酒店之一。始终保持了高水准的服务。对皇家大使会员的礼遇也一直始终如一。 如果酒廊的早餐能再丰盛点就更好了 26 January 2015
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InterContinental Hangzhou

  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    3:51 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 AM Late Check out Available

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking